Furnace, Llanelli, SA15 4HA, United Kingdom
#20 of 42 hotels in Llanelli
Guests' ChoiceBased on 1299 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
8.4
Facilities
8.1
Staff
9.0
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 28 July 2023
Andy
United KingdomNice bar staff, good bar pub style food, quiet location
Stayed in May 2023
Reviewed: 6 July 2023
Becce
United KingdomLoved the restaurant and food. Shame we had to travel several flights of stairs to get to the spa. And a huge shame the spa was closing down as we would have loved to have come back.
Stayed in June 2023
Reviewed: 4 July 2023
Selina
United KingdomStairs!
Beautiful entrance and lovely spacious room with good amenities.
Stayed in July 2023
Reviewed: 3 July 2023
Rebekah
United KingdomN/A
Beautiful decor and very friendly
Stayed in April 2023
Reviewed: 1 July 2023
Paul
United KingdomElevator not working.
Nice room.
Stayed in June 2023
Reviewed: 1 July 2023
Janet
AustraliaLack of air conditioning. Limited day spa times.
The comfortable bed.
Stayed in June 2023
Reviewed: 30 June 2023
Mark
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 27 June 2023
Hilal
United KingdomNoisy at midnight
Ambient
Stayed in June 2023
Reviewed: 21 June 2023
Paul
United KingdomThe bar was freezing (AC was definitely set too low).
Breakfast was excellent.
Stayed in June 2023
Reviewed: 10 June 2023
Marian
United KingdomThe hotel is very clean but is starting to look a little tired. Our bedroom had no view but it didn’t affect our stay as we were out most of the time.
Very helpful, friendly staff who went out of their way to make our stay as pleasant as possible. Breakfast was very good - nice to have poached eggs on the buffet as a matter of course, rather than fried eggs. Evening meal was also very good. We would stay again.
Stayed in June 2023
Reviewed: 9 June 2023
Alan
United KingdomRoom which did not have a view. That said it was booked last minute so not much chance to request changing room.
Breakfast only, good quality, good attention from staff.
Stayed in June 2023
Reviewed: 9 June 2023
Emma
United Kingdomthere was nothing I didn’t like.
good location.
Stayed in June 2023
Reviewed: 8 June 2023
Christian
IrelandIt was a little difficult to find the hotel in the dark, but I think that may be more of a Google Maps issue than the hotel's fault! I was not really in the hotel long enough to enjoy the comforts!
The hotel was situated close to where I needed to be the next morning and, even though I arrived later than anticipated, the staff were very helpful in staying open for my arrival. The breakfast was tasty and filling.
Stayed in May 2023
Reviewed: 6 June 2023
Eirlys
United KingdomThe protesters outside
The staff were all friendly and helpful. The bar area and dining area relaxing.
Stayed in June 2023
Reviewed: 6 June 2023
Julie
United KingdomThe room where we attended a wedding was looking a little tired and needed updating
Rooms excellent and food superb
Stayed in June 2023
Reviewed: 3 June 2023
Jane
United KingdomIt's appearance on BBC news on our arrival. Some sort of issue with it being used to house migrants.
Food at breakfast was lovely, excellent quality and plenty of options. The staff were friendly, engaging and helpful. Evening meal was exceptional value with a good choice of menu options.
Stayed in June 2023
Reviewed: 31 May 2023
Robert
United KingdomGreat staff excellent food
Stayed in May 2023
Reviewed: 30 May 2023
Kirsty
United KingdomBreakfast could’ve been better
We didn’t pre-order breakfast we only had it one day. To be honest I didn’t really like it personally we have had a better breakfast but it was okay
Stayed in May 2023
Reviewed: 27 May 2023
Frank
United KingdomNo glasses in the room....insufficient toiletries
Great Breakfast
Stayed in May 2023
Reviewed: 25 May 2023
Carl
United KingdomBreakfast was good, all fresh and a good selection on offer. Evening meal was also really good.
Stayed in May 2023
Reviewed: 24 May 2023
Jan
United KingdomHard pillows
Fantastic views
Stayed in May 2023
Reviewed: 24 May 2023
Anne
NetherlandsHotel looking a little tired
Loved the view from our room
Stayed in May 2023
Reviewed: 24 May 2023
Simon
United Kingdomhave stayed here a couple of times now over the last 6-7 years. It’s beginning to look a little tired in places & perhaps could do with a lick of paint. But that’s nitpicking.
The staff couldn’t have been more helpful or welcoming. Family was really well laid out & excellent value. Kids loved the Xbox! All around an excellent accommodation option.
Stayed in May 2023
Reviewed: 19 May 2023
Andi
United KingdomWhen we arrived the parking was a little confusing at the top for disabled. You can barely see the markings. My wife ensured I was parked within the lines we could just make out in the car. Clearer once outside the vehicle. I then realised there was another disabled spot in front which if I had been able to see first I would have used. Then as we were walking to Reception an idiot parked in the area that you could just make out with yellow markings in it. These do need to be marked clearly and kept on top of. The only other issue was at breakfast. We arrived about 9.10am and had little fruit with yoghurt before heading for the hot station. I made my selection and whilst my wife was choosing hers a member of staff appeared and asked if I required anything else as they had a wedding to prepare for and where clearing the food station.. I felt rushed it was about 9.25 and breakfast was supposed to served until 9.30. Its a good job that we did not arrive for breakfast just before 9.30. Also no scrambled eggs. The bathroom/wetroom was a little tired. Paint faded and worn on the toilet, black mould along the bottom of the glass shower screen and whilst having a seat in the shower was brilliant for me. As it will not stay up it makes it difficult for the other mobile person.
From the welcome to the room, service, food and surroundings.
Stayed in May 2023
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