372 Strand, Westminster Borough, London, WC2R 0JJ, United Kingdom
#339 of 1,005 hotels in London
Guests' ChoiceBased on 12178 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.6
Facilities
8.3
Staff
8.8
Value for money
7.6
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Sandra
United KingdomRoom was very cosy
Great central location
Stayed in March 2024
Reviewed: April 19, 2024
Duong
NorwayHard beds
Very good service
Stayed in March 2024
Reviewed: April 18, 2024
Mike
AustraliaNothing
Location was the most important consideration but the hotel restaurant and our room were very good
Stayed in April 2024
Reviewed: April 18, 2024
Thorarinsdóttir
IcelandWould have liked a mini fridge
Great location, clean, nice staff
Stayed in April 2024
Reviewed: April 18, 2024
Abbie-jo
United KingdomBig rooms for downtown London. Comfy. Upgraded room including complimentary mini bar. Great location. Very friendly staff. Water filling station near the elevators on every floor. So nice! Would definitely stay again.
Stayed in April 2024
Reviewed: April 18, 2024
David
United KingdomMeeting area around reception was busy and single room was very small
Good downstairs space and dining area
Stayed in March 2024
Reviewed: April 18, 2024
James
AustraliaCocktail bar expensive and pretty average, bathroom a bit poky & worn out
Location was great
Stayed in April 2024
Reviewed: April 16, 2024
Baiju
United Kingdomvery good
Stayed in March 2024
Reviewed: April 16, 2024
Kim
DenmarkKæmpe kø for at få morgenmad. Den var OK, men alt for lang kø
Stayed in April 2024
Reviewed: April 15, 2024
Teresa
IrelandExcellent location. Very small room but had all that was required. Very quiet, no disruptions.
Stayed in April 2024
Reviewed: April 15, 2024
Jack
United KingdomThe room was small. It is a cosy room so I understand the room will be smaller but it is very tight with two people in it
The location and the facilities in the room and in the hotel were excellent
Stayed in April 2024
Reviewed: April 15, 2024
Glory
United KingdomThe shower wasn't working properly. We managed to hold it together for the one night. If we were staying longer, we probably would have escalated the issue.
Great location, customer service, clean room
Stayed in April 2024
Reviewed: April 15, 2024
Osama
CanadaRoom was convenient yet way smaller than the pictures. Beds are twin-size. I'm 6'2 so wasn't the most comfortable.
Location is impeccable! I almost walked everywhere. London eye, oxford street, soho...etc. Breakfast is tasty and generous, although if I were to nitpick, would appreciate having more meat variety for those who can't eat pork. Otherwise everything was definitely delicious and considerately cooked. Staff is quite friendly and professional. Breakfast buffet, recepsionists, housekeepers, everybody is willing to assist and for your convenience.
Stayed in April 2024
Reviewed: April 15, 2024
Donovan
SingaporeToilets were small
Location was fantastic Staff were very helpful
Stayed in April 2024
Reviewed: April 14, 2024
Kate
BelgiumThe lift waiting times are quite long as it is slow/there are a lot of guests. Very small issue all things considered!
Very welcoming and accommodating staff, huge hotel, lovely decor.
Stayed in April 2024
Reviewed: April 14, 2024
Jill
United KingdomHad to ask for room to be re-cleaned. Dealt with immediately though and partial discount given for amount paid for upgrade.
Fantastic location, staff very friendly and welcoming, rooms comfortable, beds very comfortable. Nicely decorated throughout. Good breakfast and really nice breakfast area.
Stayed in April 2024
Reviewed: April 14, 2024
Meirion
United KingdomRoom temperature couldn't be reduced below 19 degrees which was too high
All the staff were brilliant
Stayed in April 2024
Reviewed: April 14, 2024
Natalie
United KingdomToo warm please can you turn the heating down. Lobby was overheated & rooms too and air conditioning was not effective
Perfect location, easy check in & out. Lovely breakfast just make sure you get there before 9am as after the queue was rather large.
Stayed in April 2024
Reviewed: April 13, 2024
Julian
United KingdomAircon was useless so stuffy room unfortunately.
Good location.
Stayed in April 2024
Reviewed: April 13, 2024
Anthony
United KingdomExpensive
Ideal location, first class food, excellent staff
Stayed in April 2024
Reviewed: April 13, 2024
Jane
United KingdomI didn’t dislike anything
We have stayed here a few times. It is really central with a good restaurant and bar.
Stayed in March 2024
Reviewed: April 12, 2024
Jacqueline
United KingdomNothing
Location of hotel and free mini bar!
Stayed in April 2024
Reviewed: April 12, 2024
James
CanadaThe cost was quite high due to weekend pricing
The best location. Loved the neighbourhood and the room was fine. Small but fine
Stayed in March 2024
Reviewed: April 11, 2024
Cheryle
United KingdomRoom cold - air conditioning! Not able to use, seemed complicated.
Location excellent. Staff friendly and professional. Bed exceptionally comfortable.
Stayed in April 2024
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