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  5. Reviews of Crowne Plaza Stratford-upon-Avon, an IHG Hotel

Reviews of Crowne Plaza Stratford-upon-Avon, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Bridgefoot, Stratford-upon-Avon, CV37 6YR, United Kingdom

#15 of 24 hotels in Stratford-upon-Avon

Guests' Choice

Review Score

Based on 8010 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.6

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 29, 2024

    8.0
    An Enjoyable Stay in Shakespeare’s Home Town
    • Business trip
    • Couple
    • Standard King Room with View
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms need an upgrade and should allow for windows to open as an option to let in fresh air. The room could get stuffy. We had to have the air vents on, pretty noticeable sound. No vents in bathroom. Light water pressure. Housekeeping service needs some training I could not sleep well bc it was stuffy Some areas and rooms Need an upgrade

    The Breakfast The Location The backyard in the sun is lovely Fantastic English Breakfast, good coffee, good price The staff Jacuzzi, pool, saunas also a plus but needs upgrade. courteous and helpful reception and breakfast staff

    Stayed in March 2024

  • Reviewed: March 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, excellent breakfast

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Lovely enjoyable snd relaxing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool and jacuzzi made my eyes sore

    Size and variety

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Fab hotel offering a great value stay
    • Leisure trip
    • Family with young children
    • Standard King Room with One King and Two Sofa Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The only negative was that the pool staff were quite shrill and the pool itself was a bit tired

    Ideal location a stones throw from the RSC theatre and the centre of Stratford upon Avon. Super clean and modern inside we had a very enjoyable stay

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is in a great location, very close to the centre of Stratford-upon-Avon. The staff were very welcoming, attentive, and friendly. We had booked dinner, bed and breakfast, this was excellent value for money. The food was delicious, freshly cooked and lots of variety on the menu. We will definitely be returning for another stay at this hotel.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Stunning hotel and facilities but sort out your water pressure
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only 2 things but sadly they're quite important. Firstly Shower pressure was dreadful, so this wasn't too nice after a long day. Bath had what looked like an anti slip coating but it was discoloured and looked fairly unpleasant. Secondly housekeeping tried to enter my room without knocking. Luckily I had it on the latch. I know they will attempt to clean rooms but must at least knock beforehand and then give you a chance to respond.

    A beautiful hotel. High end reception area and restaurant. Living space/bedroom space was also really nice and very spacious. Leisure centre was pleasant. Loved the toiletries provided, and conditioner too!!

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Nice hotel but would only stay again if they guaranteed a large bed which is just one bed.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed. When I book a king size bed that’s what I expect. Not two single beds pushed together , one of which felt higher than the other. I will never understand why hotels do this. My friend had a similar room and got a nice king size bed. I didn’t sleep well.

    The locations is great. Staff were very friendly and helpful. Nice facilities , really good cocktails at the bar.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The wifi in the room was a bit dodgy and kept dropping out. The pool was surprisingly small for such a massive hotel, meaning we were competing for space.

    Comfortable room and good service. The concierge was able to extend our parking slot free of charge. Good breakfast if very large and loud with lots of people crowding round and a big queue.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Weekend at Stratford
    • Leisure trip
    • Couple
    • Standard King Room with View
    • Stayed 2 nights
    • Submitted from a mobile device

    There was 2 young boys throwing a ball near restaurant and were not stopped by any member of staff.

    We enjoyed our stay. The staff were very friendly and helpful

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent location and venue

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Relaxing weekend break.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Quality of coffee in the room. Not enough milk left as usual.

    Breakfast excellent

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was mould on the window sill. The shower lacked power.

    A short walk from the RSC. We didn’t have breakfast in the hotel. Staff were helpful and polite. The room was a good size and the beds comfortable.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Comfortable and clean, a pleasant stay, apart from the disappointing breakfast.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Breakfast room/restaurant was far too hot and very uncomfortable. Breakfast was lukewarm, food not kept hot enough. Took a long time to replenish empty dishes.

    Room - lovely large bed and very comfortable.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Great stay in a lovely hotel.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not a major complaint but the shower was rather low on pressure. Breakfast on Sunday was very busy; we had to queue for a seat and the hot food could also have been replenished more quickly. However, I appreciate that we probably arrived at the busiest point and staff worked efficiently to ensure guests were seated and served.

    Room was spacious, fresh decor, clean and quiet, with a comfortable bed. Main areas of the hotel are modern and stylish. Staff friendly and efficient.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Good bolt hole for Stratford Upon Avon, lovely hotel but don’t expect 5* service.
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very slow service. Shower/bath needs updating.

    Lovely hotel. Modern and clean.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Very good location for the RSC Theatre and restaurants.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location ideal for the theatre. Comfortable room great choices for breakfast. Customer service was excellent- staff eu pleasant and helpful.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    7.0
    Enjoyable trip to Stratford and the RSC. Very convenient hotel for all the local facilities
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very busy, especially breakfast room. Guy on the desk when I registered was not particularly welcoming or accommodating ….

    Clean, convenient

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Low pressure in shower

    Very clean and polished.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    On the whole very nice
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    I didn't like the fact that i could ring and ring downstairs to the reception or any extension and get no answer whatsoever.

    The room, the facilities and the staff.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    90% of stay excellent except for ventalation and air conditioning in room.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    air conditioning in room noisy, could not open window for extra ventalation.

    mostly everything.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    Overall pretty good, if above issues were not present would have rated higher
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Window did not open in our room(2030), so was very stuffy. Bar prices high

    Location is good, breakfast is good and good atmosphere generally

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    An unexpected pleasure
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing to dislike

    Spotless hotel, super location for the RSC and helpful friendly staff

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    It was really great.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Not much I can think of.

    The room was great, we got an upgrade! Breakfast excellent as was the bar area for relaxing and watching Sky sports.

    Stayed in March 2024

Showing 1 - 25

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