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Royal Victoria Dock, Newham, London, E16 1XL, United Kingdom
15 August 2016
14 August 2016
눉Single bed so small like a child's bed , service in breakfast room very poor , waited ages , no staff breakfast not topped up , very very slow lots of complaints , bar staff when we just arrived its last orders !! Cocktail such short measure cosmopolitan , very unwelcoming , receptionist very very nice and friendly would not go back , not for us, just need to,get act together in breakfast room .
14 August 2016
눉The card keys were useless and as they were needed for the lifts as well as the room it was very annoying. It took three attempts to get two that worked. The instructions as to the whereabouts of the stairs in case of an emergency or failure of the keys is very poor! I thought I'd booked B&B turned out it was bed only so not a bargain after all as breakfast was charged at £19+ each! Dock view means exactly that - see photo
눇The staff, mostly foreign, were delightful and dealt with what were essentially management failures very well and courteously.
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