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Keswick Rd, Grasmere, LA22 9RF, United Kingdom
25 June 2016
눉Dinner was expensive and only quite average. 'The Cloud' WIFI was unusable which was a problem for me being able to get access with my laptop to emails. Other devices would also not connect. Just needs a simple router - nothing more complicated!
눇Great location. Pleasant hotel although a bit too large to be personable
23 June 2016
눉Was a little bit dated decor wise but we were told that the rooms are in the proses of being re done but I think it was the general character of this hotel.All the staff were lovely warm and friendly except for one of the younger guys behind the bar not sure if his name who seemed abrupt and not happy to be there serving customers but it's not something that spoiled our stay.
눇The staff were very friendly,The food we had was really nice the breakfast choice was really good and cooked just the way we liked it. The hotel was very clean and cosy we really enjoyed our stay.
24 June 2016
눉Quite a lot but very poorly ran hotel. Rooms not ready on arrival and then we were given the wrong rooms, doubles instead of twins. Receptionist was rude, not only to us but to a group of Chinese tourists in front of us. Service at dinner was awful, side portions of onion rings arrived with the deserts and they were surprised when we said we didn't want them! Totally mixed up the gluten free order which had to be returned. Have complained to McDonald but they haven't bothered to get back to us. Complained at hotel and all they did was blame booking.com. Would definitely not recommend staying here.
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