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Heathrow Airport, Bath Road, Heathrow, UB3 5BP, United Kingdom
March 25, 2015
눉Staff. Rude, no sense of care to their customers and not at all helpful. Would not let me check in as I didn't have the card I used to pay (because it was bought as a gift, was not my card) even though the stay was all paid for in full before we arrived! Staff and even manager was prepared to do nothing about it! In the end he settled to see the card via video call. Otherwise we would have not been able to check in! Very rude and just damn right useless!
눇Bed was very nice. Room was basic. Loved the private lounge. And the hotel had great facilities.
March 24, 2015
눉The hotel is a little tired and need of a revamp. The breakfast was varied but there wasn't enough staff to cope with the amount of people on Sunday morning. Expensive as hotels go and the pool was only open in the afternoon and evening which wasn't helpful and it was very cold and only had a small hut for changing and no washroom facilities.
눇Close to the airport.
March 24, 2015
눇The cost If you have discont I tha is better
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