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Culver Parade, Isle of Wight, Sandown, PO36 8AS, United Kingdom
3 June 2015
2 June 2015
눇We stayed at the royal pier hotel at sandown a few weeks ago a starving was full, we were very dissatisfied at the room and service from the manager was awful! We have stayed at Torvic 2 before and would recommend it to everyone . A little work is being done on the outside but inside its beautiful the staff are friendly and rooms fab !
2 June 2015
눉The bed was broken (listing to one side!) and creaked all night, it was like sleeping on a board, I don't think it had a mattress! The family room was directly above the dance floor, so very noisy and difficult to get 2 young children to sleep. The huge window opened completely, so we had to put a chair in front of the huge window to stop the girls from exploring! When looking out of the window, you could see railings on a balcony, but if you looked right, there was a sheer drop at the end of the balcony. Not safe for children.
눇The staff are really lovely and doing the very best they can, nothing was a problem, they made us feel very welcome, this review is about the state of the hotel and not the staff.
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