10 Donegall Square South, Belfast, BT1 5JD, United Kingdom
#7 of 46 hotels in Belfast
Guests' ChoiceBased on 7488 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
8.9
Staff
9.2
Value for money
8.6
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Claire
United KingdomThere was absolutely nothing about this hotel we didn’t like.
Everything! Great location, staff, rooms, the list goes on. I couldn’t fault it.
Stayed in April 2024
Reviewed: April 23, 2024
Natalie
United KingdomIt was a very late check in time, I would have appreciated even 1 hour earlier
The location was fantastic and I had such a warm welcome from the reception team when I arrived.
Stayed in April 2024
Reviewed: April 22, 2024
Collette
United KingdomLove room great location
Stayed in February 2024
Reviewed: April 22, 2024
Danijela
GreeceLocation the best in Belfast! Staff very very kind helpful and professional.spacious room very clean, nicely done bathroom
Stayed in April 2024
Reviewed: April 22, 2024
David
United KingdomThe room was spacious and clean, comfy bed, julliet balcony was a nice suprise and the bathroom was great, with a walk in shower.
Stayed in April 2024
Reviewed: April 22, 2024
Stuart
United KingdomNothing at all. Maybe a spa, but tough given its location. I’d trade a spa for having that cracking location all day, slap bang in the middle
Location, room and staff were all superb. The bed was superb. The most comfortable hotel bed I think I’ve ever stayed in. Just superb, start to finish!
Stayed in April 2024
Reviewed: April 21, 2024
Colin
United KingdomNothing.
Location, facilities, rooms, staff, food are all great.
Stayed in April 2024
Reviewed: April 21, 2024
Mary
IrelandI don’t have anything negative to say.
Very central to Belfast city. Staff were amazingly friendly. Rooms were clean and big.
Stayed in April 2024
Reviewed: April 21, 2024
Beverley
United KingdomN/A
The property was clean and well presented. The staff were exceptional, very welcoming and happy to assist with advice or help. The rooms are a good size, very comfortable with a modern decor. The hotel is located centrally making this a superb location to get about the city. The breakfast offered has a good choice, there is also a steak restaurant and numerous bars.
Stayed in April 2024
Reviewed: April 20, 2024
Joan
United KingdomConfusion over reception record of payment for both rooms. Younger staff saying the kitchen is now closed when a senior staff member corrected this statement
Wonderful location, well-appointed room with friendly staff.
Stayed in April 2024
Reviewed: April 20, 2024
Anne
United KingdomGreat choice for breakfast
Stayed in March 2024
Reviewed: April 20, 2024
Lorraine
United KingdomNothing
Was amazing hotel everything was really good be back soon😃
Stayed in April 2024
Reviewed: April 20, 2024
Roy
Trinidad and TobagoNothing
Excellent breakfast, location,service and staff
Stayed in April 2024
Reviewed: April 20, 2024
Michelle
United KingdomOur room was in the old part, which your staff kindly moved us to in order to accommodate our dates. The room was lovely but a bit dark during the day and we were unable to let any air in.
Very central. Great room service and the reception staff were efficient but friendly and welcoming.
Stayed in April 2024
Reviewed: April 19, 2024
Shona
United KingdomFelt the breakfast could have been more extensive. Eg Better selection of cereal and fresh fruit available with all breakfast choices. Also no conditioner provided.
Excellent location. Very comfortable.
Stayed in April 2024
Reviewed: April 19, 2024
Carole
IrelandWater in showers ran very hot and was hard to get the right temp, no idea why could be thermostat set to high on boiler
Central location. Hotel was lovely nice and clean with comfortable beds. For the bargain price we got two rooms and were very happy with them . Staff friendly
Stayed in April 2024
Reviewed: April 19, 2024
Aaron
United KingdomThe hotel was lovely, clean and the staff very friendly.
Stayed in April 2024
Reviewed: April 18, 2024
Jacqui
United KingdomNothing
The rooms are beautiful so comfortable and close to everything
Stayed in April 2024
Reviewed: April 18, 2024
Maggie
United KingdomGreat location
Stayed in April 2024
Reviewed: April 17, 2024
Orla
IrelandWindows not very soundproof, we where on 5th floor and could hear conversations happening on the street below. Bacon was slightly over cooked at breakfast. Majority of the staff where lovely, some not as helpful as others.
Room was perfect and super clean. Great central location. We got complimentary bubbles also which was a nice touch. We could leave our bags at the hotel whilst we went into the city before we headed home.
Stayed in April 2024
Reviewed: April 16, 2024
Shannon
United KingdomNot one thing. I have no complaints
On arrival they wished my daughter happy birthday and asked if we would like a travel cot. It was brought to our room in minutes.
Stayed in April 2024
Reviewed: April 16, 2024
Rory
IrelandBar,restaurant and hotel price is getting close to what you would pay in Dublin
Hotel is well appointed, Spotlessly clean.Beds are comfortable. Staff are attentive and courteous. Dinner was good with huge portions .Would return.
Stayed in April 2024
Reviewed: April 16, 2024
Chris
United KingdomIt was a little noisy in room on Saturday night due to party in hotel but noise calmed down around midnight
Fabulous location and friendly hotel with excellent facilities
Stayed in April 2024
Reviewed: April 16, 2024
Susan
IrelandThe room was nice, good size but very dull & no access to proper light
Great location, staff very friendly & helpful, Niall at bar and young lady on check in.
Stayed in April 2024
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