Shower needed attention. Recommend not driving as there didn't appear to be any free parking.

Good location and friendly staff. Breakfast good and plentiful.

Stayed in March 2024

Lovely staff, great location, excellent buffet, convenient parking (if you can get a space)

Stayed in April 2024

TV - could only get BBC Hot water took ages to get to Room #8

Breakfast great room cleanliness great

Stayed in April 2024

Great location and easy access to all amenities.

Stayed in April 2024

Location, lovely room, very clean, great shower

Stayed in April 2024

Nothing

The location was convenient, the room was very comfortable, enjoyed the breakfast

Stayed in April 2024

Having to search for a place to park in the surrounding streets

Lovely central location

Stayed in March 2024

Miserable breakfast worker, would have been nice to have had a greeting and a smile. Room 2 needs a blackout blind or blackout linings to the curtains

Great central location, very clean, great housekeeping, room really well appointed, great layout, enough storage. Beds were really comfy. Very quiet location. Purchased a parking permit so could park on the actual street outside at a good price. Breakfast was lovely with enough choice. Rooms were so warm we turned the heating off

Stayed in April 2024

Friendly and helpful staff, clean and comfortable facilities, good continental breakfast, and very well situated for the centre of town.

Stayed in March 2024

The bathroom in the room, had see-through glass door. We travelled as friends and you could see straight in. So privacy in those regards were low. The bathroom was quite small and the shower could’ve been a squeeze if you were slightly large. The second thing - breakfast included is great. Told it was a continental breakfast. There was mostly cereal, 2 kinds of pastries and 1 section of ham and 1 section of cheese. Throughout your breakfast you were watched by a staff member, which was a little uncomfortable as the space was not the biggest. If I had to pay extra for the breakfast I would have been very disappointed. In my opinion, these are the only 2 issues.

So close to everything. Very local, quiet and car parking near by. Clean and tidy. Staff were lovely, very accommodating- as we had a lot of luggage we were given the ground floor room. It was really great.

Stayed in March 2024

Location

Stayed in March 2024

You have to bear in mind this is not a big fancy hotel with all the shiny facilities, but it was perfect and cost-sensible for my one-night stay in the town. I would have loved to have a bath in the room rather than just a shower and my room window had no view, but again, this is a town-house and probably not much that can be done about this. I couldn't find a phone in the room to call reception, but again not that big a deal.

The hotel is in great location - just a few minutes walk away from the high street. Everything is walking distance. The room was super spacious considering the price, and the bed was also big and comfortable. Everything seemed spotlessly cleaned. I also liked the eco friendly toiletries. Breakfast room overlooks a garden, which is a very peaceful sight while preparing for the day. Breakfast is continental (so no hot food), but provided all the necessary items - yogurts, pastries, fruit, ham and cheese, and good selection of breakfast cereals. The staff was super helpful with taxi arrangements and even arranging a post-office parcel shipment for me.

Stayed in March 2024

It was a little bit cold.

We had an awesome stay. The hotel is well located, the stuff is very lovely and we had everything we needed.

Stayed in February 2024

I had to leave

Room was lovely and quiet. Met Alina the manager! who I knew from the Holiday Inn X press and she runs a great ship. Definitely will be back

Stayed in March 2024

Great location and very clean

Stayed in March 2024

outstanding value for money

Stayed in March 2024

Difficullt to find a parking place nearby

Good price for the value

Stayed in February 2024

The property is beautiful, we have our own sets of keys to the front door and they provide lovely breakfast and the room is clean and comfortable. The property is accessible to town, literally 5 mins away and 7 mins walk away to the hospital. Jess and Anka are lovely, they made my stay special. It’s like having a new friend they treat you like family. Making sure everything is okay. Five star!

Stayed in February 2024

Porter available 24/7, very handy as my train got into Cheltenham very late. Room was very simple (but that's what I paid for), still perfectly nice to have a quick bite to eat in, coffee + tea on offer. Very quiet area as well.

Stayed in February 2024

We booked a superior double, which contained a very large bed. The bed was also exceptionally high as well as being wide. So much so, we changed rooms so we could actually get in and out, safely. Short people should avoid room six! The alternative room was not a superior and the bathroom and shower were very restrictive. The shower pressure was just adequate and it was impossible to direct the flow where it was required.

The team were welcoming, friendly, helpful and informative. The location was excellent; a ten to fifteen minute walk to all the places we wanted to go in Cheltenham centre. The breakfast room is light and airy and opens out onto a pleasant garden. Ideal in the summer.

Stayed in February 2024

our only minor quibble was that the shower was very small, which we appreciate is not something that could easily be remedied, but it did the job and everything was scrupulously clean. Parking is on-street in a busy town centre location - we were a bit lucky to find parking spots close to the hotel but it might otherwise have been tricky.

We liked the very friendly and helpful staff, the location of the hotel and the room itself

Stayed in February 2024

Nothing

Everything

Stayed in February 2024

Nothing

Excellent value for money, friendly knowledgeable staff and right in the town centre. Parking vouchers can be purchased from reception to park in the street outside at a good price. Breakfast is continental but lots of choice and good quality. The reception staff (Rosie?) couldn’t have been more helpful. This will be my go to hotel when returning to a Cheltenham. Highly recommended.

Stayed in February 2024

Convenient, quiet place to stay. Great value for money. Staff very friendly and simple yet comfortable room.

Stayed in February 2024