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Abbey Road, Great Malvern, WR14 3ET, United Kingdom
3 March 2016
3 March 2016
눉Bathroom dirty...toenail clipping on bathroom floor. Just faded and tired looking, the room. Definitely not four star. Location yes, faded furniture etc no! First room over entrance and very noisy so asked the move. Staff very o living and gave us a bottle of wine for our disturbed night. In my opinion, the hotel should get rid of modern extension (ie sell to developer) and turn original old hotel into a luxury, boutique hotel (with roll top baths, etc) instead oawful mismatching carpets, modern framed prints on the walls etc Use the heritage and history of Malvern for room names, is Jenny Lind suite, etc. So much could be done. Just needs investment and good taste! (My rates as an adviser are very reasonable!)
눇Staff very nice and attentive
29 February 2016
눉The furniture in the room was a little tired
눇The staff were delightful and very friendly. Breakfast was good and the local beer very good
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