2-4 Cassillis Street, Ayr, KA7 1DW, United Kingdom
#3 of 11 hotels in Ayr
Guests' ChoiceBased on 744 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.5
Facilities
8.7
Staff
9.5
Value for money
9.0
Free WiFi
9.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 12, 2024
Kirstin
United KingdomLovely room and very friendly/helpful owners. Central location close to beach. Highly recommend.
Stayed in April 2024
Reviewed: April 9, 2024
Kayellis
United KingdomThere was nothing not to like.
Everything was superb. Lovely friendly owner who allowed me to check in in the morning so that I could leave my rucksack behind while I did the planned day's walk. The room was beautifully furnished with everything you could wish for. Everything worked.
Stayed in April 2024
Reviewed: April 6, 2024
Catherine
United KingdomLinda the owner is so friendly and welcoming nothing is a bother to her.
Stayed in April 2024
Reviewed: April 4, 2024
Robert
United KingdomThe property was very clean well serviced well located and very easy accessible
Stayed in March 2024
Reviewed: April 2, 2024
Anderson
United Kingdom10am time to leave the room after your stay
Stayed in April 2024
Reviewed: March 31, 2024
James
United KingdomNothing
Friendliness of the staff was beyond expectation
Stayed in March 2024
Reviewed: March 24, 2024
Irene
United KingdomI was very satisfied with everything about the hotel. The owner was very friendly and helpful and the staff very pleasant. I especially liked how quiet the area was at night.
Stayed in March 2024
Reviewed: March 16, 2024
Allan
United KingdomRooms were very cosy and comfortable
Stayed in February 2024
Reviewed: March 16, 2024
James
United KingdomReally comfy bed
Stayed in February 2024
Reviewed: March 14, 2024
Young
United KingdomI really honestly could not find any faults with my stay at the property.
The room was spotlessly clean, the bed was amazingly comfortable. The host Linda is great, friendly and very helpful. Location is also ideal, not too far from the sea front, and bus station.
Stayed in March 2024
Reviewed: March 8, 2024
George
United KingdomEverything was excellent including the friendliness of the staff.
Did not have breakfast.
Stayed in March 2024
Reviewed: March 1, 2024
Simon
United KingdomLovely as always
Stayed in March 2024
Reviewed: February 29, 2024
Davina
United KingdomNothing
Location
Stayed in February 2024
Reviewed: February 28, 2024
Brenda
United KingdomLinda is a very pleasant lady nothing is too much for her
Stayed in February 2024
Reviewed: February 28, 2024
Colin
United KingdomWe arrived late and the room was cold because the radiator was turned off.
Friendly Staff, Clean room.
Stayed in February 2024
Reviewed: February 22, 2024
Alex
United KingdomNothing
lovely place to live and Linda the owner is lovely
Stayed in February 2024
Reviewed: February 20, 2024
Robert
United KingdomNothing
Linda is a great host,couldn't ask for more.
Stayed in January 2024
Reviewed: February 14, 2024
Brian
United KingdomWhen we arrived back at the hotel at night just after 10pm the bar was closed and we were going to have a drink in there.
The staff are very friendly, the hotel is situated in a great location within easy walking distance from the shops.
Stayed in February 2024
Reviewed: February 11, 2024
Neil
United KingdomNothing.
Lovely comfortable hotel.. owner was so friendly and heloful. Very nice breakfast.
Stayed in February 2024
Reviewed: February 10, 2024
Gerry
United KingdomHotel bar looked good but did not open during our stay, probably time of year, hotel was quiet.
Front facing room, comfortable and warm
Stayed in December 2023
Reviewed: February 8, 2024
Scotti
United KingdomI didn't pay the £11 for the breakfast as I had alternative arrangements, but the lads in my group were not impressed with the quality and quantity of the breakfast. Save the money and go to a local cafe for breakfast.
Room was nice and clean. It was nice and quiet at night. The staff were lovely as well.
Stayed in February 2024
Reviewed: November 30, 2023
Wendy
United KingdomNothing
The Arrandale is comfortable and has everything that you could possibly need for a lovely stay.
Stayed in November 2023
Reviewed: November 23, 2023
Natasha
United KingdomThe bathroom door was a sliding door and didn't lock
Stayed in November 2023
Reviewed: November 23, 2023
Simon
United KingdomFriendly owner and clean/comfortable
Stayed in November 2023
Corigliano Calabro, Italy
Zell am Ziller, Austria
Geyserville, USA
Băile Tuşnad, Romania
Chacras de Coria, Argentina
Hoi An, Vietnam
Split, Croatia
Bari, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content