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Custom House Place, Greenock, PA15 1EJ, United Kingdom
24 January 2016
18 January 2016
눉The room was freezing cold, the duvet was too thin the dining room was also cold the breakfast was awful the kettle was black inside when I tried to clean it, it was sludge I had to sleep with my coat on the bed and my jumper on no staff around for extra blankets so got no sleep at all first night, my sons bed had the springs poking through the mattress and the bed was up against the radiator was from one extreme to the other, I was there for my brothers funeral I really could have done without all this stress.
눇Not a lot, no staff the one person I did see tried to be helpful. The hotel looked nice but so so cold.
16 January 2016
눉No real bad experiences. Only had to mention once that my room was a little chilly and a heater appeared.
눇the staff were brilliant and nothing was too much trouble. Sharon, Kay. Stacey ,Tammy and everyone else were very attentive. Brian even cooked breakfast 1 day.
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