The staff always go the extra mile at The Bingham. They’re welcoming, friendly and knowledgeable. It’s just a lovely place to be.

Stayed in March 2024

Carpets weren’t very clean in hallway and room

Communal spaces

Stayed in March 2024

An amazing escape with easy access to central London.

Stayed in February 2024

Being charged £50 for a tiny very uncomfortable camp bed without a proper duvet and no extra towels in the room for our daughter. I have no objection to paying a little more for the extra bed, but £50 for what was provided felt like a rip off!

Beautiful boutique hotel, in stunning location on the river.

Stayed in March 2024

The front side of the property is on a somewhat busy road. We were warm in our room so we slept with the window open. Quite a bit of road noise. The breakfast was very expensive. We had just spent seven days traveling through Bath and Cornwall and Devon, with full English breakfast at every accommodation. This is the only one where we had to each pay for the breakfast.The breakfast was very expensive. We had just spent seven days traveling through Bath and Cornwall and Devon, with full English breakfast at every accommodation. This is the only one where we had to each pay for the breakfast.

Very pretty view out onto the river. And a lovely historic building.

Stayed in January 2024

Fabulous, as always

Stayed in February 2024

Very convenient

Stayed in January 2024

Nothing not to like

Wonderful position by the River Wonderful friendly staff Great food Good price

Stayed in January 2024

No elevator but staff were super helpful with our luggage

Ambiance was great and location superb

Stayed in January 2024

It was very busy in the bar as they were also hosting a party but the staff did everything to make sure we had drinks etc

Beautiful setting. Room was fabulous, and staff were so helpful.

Stayed in January 2024

Nothing

Great location Great Staff - especially the Bar lady from Ukraine

Stayed in December 2023

Drinks expensive

Rooms comfortable have everything you need already there ready for your visit. Bath is beautiful so I the shower. Drinks are expensive the location is great and the view and the decoration on the inside and out is stunning

Stayed in December 2023

Lots of steps :)

Fantastic and very cosy

Stayed in November 2023

Parts of the hotel need a fresh coat of paint - it’s looking tired in places, for example, there are lots of chips where cases have banged the skirting on the way up and down the stairs. You also need to be prepared for very wonky floors depending on which part of the house you’re in. The two, ripped armchairs in the hallway to the right of reception have transcended ‘statement piece’ and now either need repairing, or getting rid of. We could literally only get sky news on the tv, no other channels. The finish in the bathroom was iffy, with cracks in ceiling paintwork and rough patches etc. We had the kitchen table breakfast at £16 per head, but the menu didn’t make clear that it only includes one hot beverage, so we unwittingly ended up paying an extra £9 for another 2 very small cups of coffee. (The cups throughout the hotel are small even by teacup standards). The car parking is safe but expensive with no information on how to find it given in sits away from the hotel on the opposite side of the road, and trying to spot the hotel in the dark when driving isn’t easy due to there only being one small sign on the gatepost. For the prices charged and the market clearly being aimed for, there were a lot of surprisingly rough edges in terms of finish and quality that let the hotel down.

The ‘cosy room’ booked was indeed that - it was warm and comfortable, staff were friendly and helpful, and the quality of the food and drink was good. It was properly clean, with attention to detail in the cleaning and how the room was presented. There was decaf pod coffee available in the rooms, along with UHT oat milk, which is a first for us and great because my partner has issues with dairy. Loved the duvet and linens, loved the overall feel of the room. We also really liked the artwork throughout the hotel. The surroundings are beautiful on the riverside, and well worth a stroll, whilst also only being a 10 minute walk to the town centre, Coach Lasso’s apartment, and Richmond theatre, which is what we were staying there for. Staff were quick to reply to queries ahead of arriving. Although we feel it could be better value for money, we would stay there again.

Stayed in November 2023

Very comfortable place in a great location. The staff were great and very friendly. I definitely recommend this place

Stayed in November 2023

Nothing

Love the Bingham our third stay . It’s such a relaxing boutique hotel , love the staff , love the food , love the ambiance, love the rooms . What’s not to love

Stayed in November 2023

Lovely quiet position right on the river. Easy walk to station

Stayed in November 2023

A carafe of coffee instead of individual cups would be better

Breakfast was very good

Stayed in October 2023

The square meterage of the room and the angle of the ceiling directly over the bed

Our room was well furnished and fitted out to a good standard, it was just too small for true comfort to be fair it was in the attic of the building I didn't know this when booking.

Stayed in November 2023

Agreed to take Amex then refused at checkout (despite having paid for the meal with Amex) now charged two cards requiring admin and chasing to recover despite agreeing they would call us before charging the holding card. Rooms feel a bit tired and lack lighting options at the desk for work or makeup. Toiletries smelt awful but appreciate that is personal taste.

Location, overall design, bar and staff was lovely food/ restaurant was fabulous

Stayed in October 2023

When we arrived at our room there were staff in the very small corridor outside the room and it felt a little imposing for myself and my partner. That was the only issue.

Very friendly and welcoming. The drawing room for lunch was gorgeous. The staff were so helpful. They also ensured the room was ready before bed time. Also they let us leave bags befire check in and after check out so we could see the area around the hotel. Great place right on the river. It was such a wonderful experience.

Stayed in October 2023

The 'cosy' room was certainly that, some might call it tiny! Coombed ceilings were a challenge (and we're tiny ourselves!) The bar was gorgeous but very expensive (London prices I guess, even worse than Edinburgh 😁). The room has a mini bar, but no price list (that I could find), so a bit scared to try anything!!

Great location. Close to station and right on the river. Lovely apartments and great public areas. Very friendly and helpful staff. Comfy bed, air-con, lovely bathroom.

Stayed in October 2023

I would advice that less mobile customers check Where there room is, as there is no lift to Cosy Rooms at the top of the biilding.

The room was well planned and had all the amenaties required for a relaxing stay. The staff were friendly and helpful and had a warm welcome when ever you came into the recetion.

Stayed in October 2023

The room was a little stuffy so I had to have the windows open. It rained in the night and soaked my luggage which was on the luggage rack positioned by the window.

Beautiful, spacious bedroom with very comfortable bed and settee. Staff were very friendly and welcoming and made a fuss of my dogs. The copper bathtub in the room is fabulous! The river view is lovely and calming, especially beautiful at sunset.

Stayed in October 2023