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Reviews of The Carpenters Arms 4 stars

Three Elm Lane, Tonbridge, TN11 0AD, United Kingdom

#2 of 9 hotels in Tonbridge

Guests' Choice

Review score

Based on 450 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 24 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were helpful and attentive. Room was clean and well equipped. The Carpenters Arms was well located for our plans.

    Stayed in March 2024

  • Reviewed: 22 April 2024

    8.0
    An adorable place surrounding by fields
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    The flush of our toilet was weak and brought more anxiety (and water) than necessary to wave goodbye to humble deposits. My partner is also asking me to write a note about her pudding. She’s an apple crumble expert. She got confused by the floury texture of her crumble and its temperature: cold at the front and hot at the back. Maybe no pudding would have been good enough to follow the main meal she enjoyed so much.

    On arrival, we found free almond biscuits in a small glass jar. With that, we sat on the sofa in our spacious bedroom. We took a moment to appreciate its beams and serenity. From there, we counted three rows of pillows on our king size bed. Three rows of pillows and a bolster. Imagine that.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Had a great time, will definitely return
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Spacious and clean and nicely decorated

    Great rooms Great food and great wine

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Relaxing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Hospitality was great.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Would stay again
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Had a room above the toilets where the hand drier went off constantly while pub open. (room 1). Heater switched off at night as the led light was so bright it lit the whole room.

    Comfy bed and very clean throughout. Food was fantastic and very dog friendly. Would definitely stay again. Very quiet for a pub stay over. The room was small but cosy.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Great decor and comfy beds. Great food.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The original room I was in had a bathroom heater that heated up the room to much. Too hot for me. I couldn’t sleep. Opened windows but then the draft made the room door pull in and out of the door frame. I eventually got 4 hours sleep because I was too awake. However, on mentioning this at breakfast, I was offered a different room and help to move my bags. I was put in the higher room category for no extra charge. Lovely room and 8 hours sleep straight in a beautifully comfy bed. (They had got the engineer out the next day for the first room issue.) The only other thing was that the original Standard double I was in didn’t have a chair at the dressing table. I had imagined doing work but coupled with this and no wifi code (had to log in over an unsecured network) I didn’t open my laptop. (I didn’t get round to telling the staff about the chair though. I’m sure they would have sorted it given how helpful they were with the room change.)

    The recent refurb: modern & stylish yet cosy decor. Rear entrance to rooms available direct to car park. Large car park. Bathroom in the standard double I was in was large with both shower and deep set bath. Walk in shower in second room I was in (see below) was large too. Comfy beds. Great full breakfast, including excellently fried eggs. Meal in pub restaurant both eves was delicious. Friendly and attentive staff. Relaxing stay. Would stay again.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Early morning builders (around 0830), but already awake at this point so not disturbed by it. Did not feel it needed to be mentioned to staff during stay

    Food was amazing and reasonably priced. Service was speedy and friendly. Clean room and comfy bed. Easy access.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    We had an excellent three night stay in this VERY dog friendly hotel. Would recommend for dog lovers
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Nothing to dislike!

    Care and attention from staff and management in the restaurant. Excellent choice of food for breakfast and dinner. Room comfortable and tastefully decoration.

    Stayed in April 2024

  • Reviewed: 26 March 2024

    10
    We were sorry we had only booked one night
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Our stay proved to be extremely good. We had dinner and breakfast and found both to be very good. The staff were all very helpful and we felt we were being looked after. The Carpenters Arms will be at the top of our list if we are looking for accommodation in that area again.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Loved it!
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    There was nothing I didn't like - it was a lovely place to stay.

    Lovely comfy room and the breakfast was amazing. Free car parking. Would definitely stay again.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Fantastic! Will be revisiting!
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cannot fault it

    Absolutely everything

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    Excellent place to stay, quiet, lovely area, charming staff
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    beautifully decorated and looked after

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Very nice hotel. Great decor, food and atmosphere.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Great room, comfortable and very clean. Delicious food in the restaurant and very good breakfast.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Fine for a couple of nights
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Would have liked a bath

    Okay, breakfast bar a bit sparse, but cooked very good

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Fabulous family weekend in a beautiful spot
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    We couldn't stay longer!!!

    We loved everything! The location, the rooms - comfy beds, brilliant shower, the food, the staff - we were all made to feel immediately at home. Breakfast and dinner were amazing - really delicious, plentiful and we were all able to sit together. We were celebrating my mum's birthday and she too was made to feel very special. Thank you to all the staff at the Carpenter's Arms for making our weekend so incredible!!!

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Staff went above and beyond for the stay as well and sorted food quickly and sorted wifi they didn’t need too.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Pub area was excellent and rooms were furnished lovely.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Perfect location for my business trips to Kings Hill
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Soundproofing of rooms / corridor is not 5-star

    Cosy & characterful atmosphere of bar/restaurant

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    Staff are amazing couldn’t have asked for better. Thank you
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Other guests doors bang so loud the room shakes. We were next to the outdoor metal stairs and that was so noisy every time someone came in that door it rattled our door. So was very disturbed in the morning with that and doors banging. Wouldn’t put me off coming again.

    Beautiful room everything you could need lots of personal touches.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    Amazing place to stay
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing that l didn't like.

    Wow, what an amazing place. Lovely staff, clean spacious large rooms, with everything you needed. Food exceptional 😋. I will definitely find a reason to stay there again! Thank you to all the staff.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Friendly , beautiful comfy room and great food

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    Good food, comfortable rooms, well worth a visit
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Only a couple of minor things, The comfy room was a little too "snug" for my taste, next time we will get the bigger option. Hot water took an extraordinary long time to come through in both basin and shower

    Room warm, bed very comfortable. Food quality first class, well presented and good value for money. Staff friendly, helpful and efficient, so much so that with only a few staff apprarently on duty with a pretty full restaurant, the serrvice still managed to be prompt and engaging. Beer well kept. Easy parking. Room quiet despite being road facing. Nice outside (heated) patio. Highly recommended. We will undoubtedly return.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    10
    Great Find !
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Really comfy bed and excellent breakfast

    Stayed in February 2024

  • Reviewed: 3 February 2024

    10
    Exceptional staff room and cleanliness exceeded our expectations for sure we will be back!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not applicable

    Staff- facilities & cleanliness were exceptional

    Stayed in January 2024

  • Reviewed: 15 January 2024

    8.0
    Excellent place off the beaten track
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    My room (1) TV never worked properly even after requesting it to be looked at

    Antonio the waiter was excellent as were all the stagf

    Stayed in January 2024

Showing 1 – 25

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