Staff and location made our one night stay exceptional. We forgot to request hypo allergenic pillows before we arrived and the team had them swapped out straight away. Made us and our dog welcome.

Stayed in April 2024

Soulless restaurant and bar area

No AC. No extractor fans. No machine noise. Historic building

Stayed in March 2024

No cake or anything to have with afternoon tea

Lovely location

Stayed in March 2024

Bit expensive.

Staff. Lovely, in the main. Special thanks for an off menu supper to cater for dietary issues.

Stayed in February 2024

We would have preferred to have had a restaurant to eat in rather than Brazz which, although part of the hotel, was open to the general public. Didn’t like having to pay almost £20 to park our car for the two nights.

Excellent location. Breakfast was fine. Staff were all very nice, helpful, polite and friendly.

Stayed in February 2024

Shabby, down at heel, services have been shaved. Couldn’t get afternoon tea or bar snacks.

Staff are amazing given they are so under staffed.

Stayed in December 2023

Large bedroom Quaint decor

Stayed in December 2023

Very noisy out the front. I asked for a quiet room when we arrived and was told it was on the side so would be ok. The receptionist also said well it’s the town centre what do you expect. It wasn’t on the side or back and it was noisy.

Location and Christmas tree.

Stayed in December 2023

There was insufficient insulation from the room above mine, and early in the morning I could hear every step taken by the person moving around above. As the windows are single glazed, it was very chilly by the window. The long curtains, when closed, covered the radiator, so I had to bunch them up on the windowledge to allow the heat from the radiator to circulate. I assume the building is listed, which is why the sound and heat insulation cannot be improved?

The ambiance, the service, the food. Old fashioned but good quality. The bed was really comfortable, I could have stayed in it all day!

Stayed in December 2023

The wheelchair access was problematic due to the revolving door, which needed folding to get the wheelchair in. There was no flat access inside to the restaurant. We had to exit (through the revolving door) and enter the restaurant from the street. It wasn’t well signed.

Very welcoming. Wonderful location.

Stayed in September 2023

Only thing, and its a small issue, I ordered eggs benedict for breakfast which came with 2 eggs and lashings of ham but all based on just half a muffin - what happened to the other half ?

Well designed single room with superb view. Location to central town could not be better.

Stayed in November 2023

In-room facilities very basic. I would have liked a bigger choice of tea/coffee etc. No fridge. Also some rooms have no double glazing and suffer from noise nuisance at night.

Lovely old hotel in the centre of Taunton

Stayed in October 2023

Generally very good

Great breakfast

Stayed in October 2023

It was the worst breakfast I've had.

The room was great,

Stayed in October 2023

The room we had was facing the front of the hotel. Was quite noisy from the people leaving the pub next door

All the staff were very helpful & friendly We ate in the restaurant in the evening and its was exceptional

Stayed in September 2023

Very pretty hotel, with lovely staff and a great breakfast, right in the centre of Taunton

Stayed in August 2023

Although the room and stay was lovely in so many ways, there were a couple of points that we noted, the curtains liners on the window sides were quite dirty, and the window frames could have done with a good clean, quite a lot of black mould on the frames, some of them wouldn't close fully, the towel hanger above the bath was lose. A couple usb charging points next to the bed would be a good idea and the 4 gang extension lead under the table in the dressing area was dated and looked like an after thought. We were surprised that we had to pay extra for parking after paying the price we paid for the room. Just one last thing, we weren't told that there was a full English available in the morning, all we were told was that there were continental options or something from the menu.

The staff were lovely, the bottle of preseco and card in the room was an excellent touch, the room was large and more than comfortable, a beautiful building, 2 mins walk from town centre. The restaurant (Brazz) was amazing, food, staff and atmosphere all well above standard.

Stayed in September 2023

I know I was only at the Hotel for one night, but everything was well up to my expectations. I thought the room was expensive when I booked, but I really think it was worth the little extra. I really could not find any fault during my stay. Well done to all at the Castle. If I need to stay overnight in Tauntion again, I will certainly hope to stay at the Castle again. This was my second such visit, and I have never beed disappointed.

The Hotel receptionist took care of payingt for the car park. I did not have the necessary NCP App on my mobile phone, so she registered and paid, then added the charge to my account. I really appreciated this assistancce. I have had a few single rooms in various hotels. The room at The castle (Room 16) was the best I have ever had, Spacious, clean, and very, very comfortable.

Stayed in September 2023

Rooms are not air-conditioned, the room was hot and despite the small fan, not comfortable. The bathroom was dated and not very well designed. The price does not match the overall quality and comfort.

Castle Hotel has a flavor of the past, it has charm and style.

Stayed in September 2023

Just 1 USB socket would of been nice in the room didn't bring a plug to go with the cable. Also cant fault the hotel clean tidy staff lovely, just what we paid wouldn't stay here again just to dear.

Stayed in August 2023

Wedding reception taking place and room was above, room was also above main entrance so it was pretty noisy until midnight

Liked that it was close to all amenities Breakfast was very nice, good choices

Stayed in August 2023

The parking was a ball ache

Excellent central location

Stayed in July 2023

Would have liked to be able to check in earlier.

Breakfast great. Room was lovely.

Stayed in August 2023

BED, TOO HOT AND HARD

Breakfast

Stayed in August 2023