Rooms are tired looking and could do with decorating. The lighting isn't good. The bed and Pillows were too firm for our liking .But that's our personal choice.

2nd time we've stayed here so we knew what to expect. Fair priced rooms, Nice Hot showers with fluffy towels. In the pub , helpful welcoming staff. With a good choice of breakfast options and reasonably priced menu serving good pub grub.

Stayed in April 2024

The shower thermostat was stuck on very hot, so we could not have a shower when we got up

Our daughter lives very close by so it is convenient to stay at the Charnwood

Stayed in April 2024

The interior decor is in need of a freshen up.

The rooms are single storey and are situated in a quiet cul de sac away from the main road and conveniently located behind the public house.

Stayed in April 2024

Rooms are getting a little tired now.

Location great

Stayed in February 2024

My room didn't have a chain on the door and it was a bit unnerving knowing it was directly outside, but the site is generally well-lit (bar some areas of the carpark). I could lock the latch closed for peace of mind. My room was past the archway so very little noise, but I don't think I would've enjoyed my stay as much if I'd had a room overlooking the carpark.

Plenty of parking, perfect location for where I needed to be and Hungry Horse pub on doorstep for food and drink. "Motel" style room was a novelty. Room was a great size albeit a bit tired/in need of some TLC, but for the price it does the job! Shower was powerful and hot. I'll definitely be back.

Stayed in April 2024

Insufficient teabags

Perfect location for us. Quiet and spacious room

Stayed in March 2024

Cleaner's do not get into edges of the table, food from previous day still next to legs of the tables. Dust build up in corners and edges, the manager's should pick this up. In the room it is the same edges and corners have layers of dust. Walls have marks from dirty hands in the main room, dirt mark on the tiles in the bathroom.

Felt comfortable.

Stayed in March 2024

Room: the Exelair didn't work in the bathroom and the temperature tap was hard to move, luckily I was able - with some effort - to move it to a cooler setting. I did mention this to the reception staff. The location wasn't the quietest, due to the main road, but this was explained on the website

The place was easy to find and the parking conveniently outside the room. The reception staff were friendly and efficient. The room was a nice size (twin) and clean. We ate in the restaurant and the staff were, again, friendly - there was 1 bar person who didn't quite measure up to the rest. The food was nice and didn't take long to come out. Check-out was easy and efficient, staff were still friendly. I needed to find a place I wished to visit, the staff did everything they could to find it for me

Stayed in March 2024

Nothing

Realy nice apartment with parking directly outside. Goid food friendly staff

Stayed in March 2024

Everything was fine

Great value for money, perfect for an overnight flop when visiting the area good breakfast too

Stayed in March 2024

Sounded like illegal street racing started close by at 10.00 pm (Saturday night), which was very noisy. However, it stopped soon after 11.00 pm, so able to sleep! Maybe take ear plugs just in case?

Friendly staff. Parking right outside of room. Decent sized double room. Good breakfast. Location handy for Loughborouth.

Stayed in March 2024

The bar is a bit long winded. Not that it's the staff's fault. Two bars one staff member never going to work.

Extra large bed was very comfy and it was quite at night so could get a good night's sleep.

Stayed in February 2024

The property seems really aged, the carpets, the walls and the bathrooms are in need of upgrade. any money spent should also consider the benefit of improving the equipment in the rooms e.g. if an iron and board are to be provided then they should be of good quality and not prone to collapsing or burning clothes.

The staff were really nice, in particular the lady who served breakfast in the morning. In general the hotel is really ok but it is lacking investment, it looks as though it has been many years since the facilities were upgraded, the carpets are worn, the beds rock hard and the bathrooms made from the early 90s. To be clear the hotel is clean, no question on the cleaners, this is down to a decision by the hotel owners and their willingness to invest in the property to do so would definitely be the icing on the cake.

Stayed in February 2024

Nothing

Room was good and excellent staff served a good breakfast. Evening meals were very good value for money as well.

Stayed in February 2024

Breakfast was a little sparse. Fruit at breakfast and more cereal choice.

The cooked breakfasts were promt and resonable. Reception staff where incredibly helpful, polite and energetic when solving problems.

Stayed in February 2024

Mirror too far from the plug sockets for styling hair. Shower curtain dirty Large spider Web above the bed

The separate units and the huge bed !

Stayed in February 2024

Nothing to dislike

Everything was great.. food was also great in the pub

Stayed in February 2024

Unfortunately I have marked it down as the room had no power in the morning when i was leaving., and when reported was told nobody else had complained. Disappointed having to wash, dress and get ready and obviously no hot water for drink.

Stayed in February 2024

Extremely firm mattress did not make for a good nights sleep. Vegetarian sausages too herby, need the option for plain Quorn sausage.

Perfect location. Clean. Friendly staff.

Stayed in February 2024

Nice quite accommodation, friendly staff. Good food great value.

Stayed in February 2024

Our neighboring room had a party to 2.30, continually banging on the door and swearing.

The rooms are great, the ability to park outside is so convenient.

Stayed in February 2024

Access and car park areas poor- needs sorting as many pot holes etc

Nice comfortable and large room Great Wi-Fi

Stayed in February 2024

Each room is its own unit so it really helps lower the noise pollution you can revive in other hotels. The unit was spacious, well maintained and for the price great value for money.

Stayed in January 2024

The bed was extremely hard.

Very clean - looked really lovely - friendly staff - the room itself was like a little annex which felt a lot better than a hotel room.

Stayed in January 2024