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Bridge Street, Dunfermline, KY12 8DA, United Kingdom
19 March 2016
눉No meals, food allowed in room. No room for negotiation when explained reason requesting a meal in room.
눇Friendly staff, right in the centre of the town, bed comfy, good breakfast. Usual tea coffee facilities. Clean. Just what you want from a quick stopover hotel.
13 March 2016
눉Single room the mattress was so uncomfortable I couldn't sleep the bathroom was so small a tiny sink that if you leaned over to wash your face etc you cracked your head on the shelf the window didn't close at it was very noisy also the screaming and fighting of drunks well after 4 am I was so tired I couldn't go down for breakfast although I had paid for it
눇Had lunch and it was good the staff were friendly
15 March 2016
눉I booked this hotel over a cheaper one nearby as I thought it would be worth paying the extra. I was very wrong. Upon check in I was informed that I could not eat any food in my room. This information was not available when I made the booking. As someone who spends all week, every week, in hotels, I have never been told this before. The hotel has a bar/restaurant attached, which I intended to use 2 of the nights I was there. The other two nights I was not due to return to the hotel until late in the evening, after they had stopped serving food, as is often the case with the work I do. So not being able to eat in my room is simply not an option for me, and I know this is true for lots of other contractors/business travellers. When I book a room I expect to be able to use it how I wish as long as I am respectful and do not leave a mess or cause any damage. After finding this out I went up to my room and found it to be exceptionally small. I have stayed in lots of small single rooms, but this was by far and away the tiniest. It was that small that there was nowhere to hang my jacket, once I had brought my things in for the night and fit them in where I could. I decided to pop it on top of the cupboard as there was nowhere else for it to go. This was a mistake as there was a very thick layer of dust, cobwebs and muck on it, completely covering my jacket in dirt, not great at the beggining of a week away. At this point I had seen enough and so went back down to reception to cancel my room for the other 3 nights. The lady on reception dealt with my cancellation very quickly, though she never asked if there were any problems. I booked another, much cheaper hotel nearby, where I have been much happier and am currently staying for a second week. I would definitely not reccomend this hotel to anyone, but particularly anybody travelling on business.
눇The staff were friendly at breakfast. The breakfast was excellent, good quality food cooked well. Free parking was appreciated.
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