Effingham Road, Copthorne, Burstow, RH10 3HY, United Kingdom
#3 of 3 hotels in Burstow
Guests' ChoiceBased on 862 hotel reviews
7.3Cleanliness
7.7
Comfort
7.8
Location
8.3
Facilities
7.4
Staff
8.4
Value for money
7.4
Free WiFi
6.9
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End of dialog contentReviewed: 25 March 2024
Gary
United KingdomBreakfast was a little overpriced for what you actually got, but was nice enough. 👌
Comfortable and clean
Stayed in March 2024
Reviewed: 24 February 2024
Kelly
United KingdomPaint work in our room deserves better attention to make the room amazing
Great location, ideal restaurant and accommodation set up!
Stayed in February 2024
Reviewed: 19 February 2024
David
United KingdomBathroom needed mould and mildew removed from shower/bath area.
Comfortable room and good choice of menu
Stayed in January 2024
Reviewed: 14 February 2024
Glenn
United KingdomShower in the bath
Convinent for airport parking cophall
Stayed in January 2024
Reviewed: 12 February 2024
Tim
United KingdomIt was quite cold in the bar/dining area. BedRoom was also cold.
It was a little Quirky, but nice.
Stayed in February 2024
Reviewed: 3 February 2024
Anthony
United KingdomVery noisy room and poor mattress
Position was good
Stayed in February 2024
Reviewed: 26 January 2024
Jennifer
United KingdomThe breakfast chef did not turn up for work so the breakfast we expected was not available.
Stayed in January 2024
Reviewed: 16 January 2024
Roger
United KingdomShower was in the bath but not too much of an issue. Creaky floorboards above our room at end and early beginning of the shifts. No road noise though.
Friendly informative staff both for hotel and bar/restaurant. Very welcoming too. Comfortable bed.
Stayed in January 2024
Reviewed: 2 January 2024
Sean
United KingdomObvious water damage in the building that hadnt been repaired, bathrooms need a little update.
Staff excellent, breakfast was great also if not particularly cheap..
Stayed in December 2023
Reviewed: 30 December 2023
Barry
United KingdomBathroom wiring to rad dangerous
The breakfast was not the best! I asked that chef be told how to cook poached egg and not serve precooked sausages.
Stayed in December 2023
Reviewed: 23 December 2023
Nicola
United KingdomRooms need updating with a lick of paint.
We stayed on the 18th Dec and was very pleasant.
Stayed in December 2023
Reviewed: 13 December 2023
Chelsea
United KingdomWe stayed here before a flight from Gatwick, great location (only 10-15 mins from the airport). The attached pub was so nice and the room was comfortable, clean and cosy. Corridors and stairs were quite narrow and steep so it was difficult to get our luggage in and out of the room, but as we were travelling the next day you wouldn't usually need 2 huge suitcases to stay here! We would actually stay here again for a quiet break, the place was lovely.
Stayed in November 2023
Reviewed: 11 December 2023
Janice
United KingdomThis pub needs a revamp, the chair covers are disgusting, dirty and ripped, I was reluctant to sit down ..the food was pretty average, room was ok, very small but adequate for an overnight stay... but certainly not worth the money we paid ... Next time we'll book an extra nights parking and stay at the airport
Location to airport parking
Stayed in October 2023
Reviewed: 10 December 2023
Kevin
United KingdomBed side lights didn’t work
Handy for a pre Gatwick early morning flight Food looked good in the pub If you use satnav to get to Gatwick in the morning it might take you on a tour of the country lanes to get there.ignore it and go back to the HorleyM23 junction
Stayed in December 2023
Reviewed: 8 December 2023
Stephanie
United KingdomNo lights by side of bed even though pointed out no bulb was not fixed, coffee machine was usable as leaking, shower coming away from the wall
Location, ambience
Stayed in December 2023
Reviewed: 25 November 2023
Ravindra
United KingdomManagement and staff excellent.
Stayed in November 2023
Reviewed: 11 November 2023
Keith
United KingdomRoom facilities inadequate Some maintenance needed in room Bulbs missing, loose fittings No spare toilet rolls Chilly
Friendly staff, good restaurant menu
Stayed in November 2023
Reviewed: 1 November 2023
Katherine
United KingdomStaff, atmosphere
Stayed in October 2023
Reviewed: 31 October 2023
Ben
United KingdomStaff lovely & friendly
Stayed in October 2023
Reviewed: 19 October 2023
Scott
United KingdomThe room was a little dusty down beside the beds and behind the bathroom door. In the room they give you a coffee machine but they didn't supply any coffee pods for the Machine. The light outside the room was not working so was very hard to find the Keyhole.
The location for me was great, the staff were very friendly.
Stayed in October 2023
Reviewed: 10 October 2023
Zoe
United StatesWe were ensured we would have early check in at 12, but didn’t get checked into our room until 2 PM. We were planning on heading into the city but due to the timing we couldn’t do so.
It was a quaint bed and breakfast with a pub! The energy at the restaurant was amazing and everyone headed in for lunch!
Stayed in September 2023
Reviewed: 8 October 2023
Samantha
United KingdomThe room we stayed in needed serious maintenance. Although we asked for the 2 rooms to be together they were on different floors. This was not too much of a problem for us but be aware that this request maybe ignored!
It was very convienent for the airport. We had problems with our car and arrived later than we expected. However this was not a problem. We did not eat there so cannot comment.
Stayed in September 2023
Reviewed: 29 September 2023
Lucy
United KingdomAs can be expected from an older building, there wasn’t much internal noise insulation. It’s obviously a popular spot with travellers heading to and from the airport at all times of the night so we were woken a couple of times by doors slamming and people dragging their luggage down the stairs. Still a great spot though and would certainly consider staying again - just bring ear plugs!
Lovely room and bathroom and a really convenient spot if you’re looking to travel to Gatwick Airport. We arrived on a Sunday evening and the roast in the pub downstairs was delicious!!
Stayed in September 2023
Reviewed: 25 September 2023
Peter
United KingdomHad room on ground floor and all other guests had to go past us. Too much noise right through the night by other guests. Pub is ideally situated for Gatwick Airport so guests were on the move right through the night Staircase was very creaky.
Staff very friendly. Food excellent
Stayed in September 2023
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