Choose your preferred language. We speak English (US) and 42 other languages.
53 Park Lane, Westminster Borough, London, W1K 1QA, United Kingdom
February 21, 2016
February 20, 2016
눉I have checked out three days ago, and until today they are still charging and refunding , charging and refunding my credit card!!! The worst hotel in this regards ever! When I checked in I reminded them of the guest from Qatar whom I saw complaining about the same problem with the credit card on booking.com website...BUT They did the same to me and even worse . Another thing, I was a guest and couldn't book an afternoon tea for two days because as they say it's Valentine. On the first day of my stay I managed to book, but one of the staff (Chinese origin female) sat me very close to the entrance although it was 1 o'clock and the place almost empty!! then Another employee ( a man ) sat me on a table inside after I told him I don't like this table. In general I didn't feel it's worth the money I paid. Will not stay there again especially after the credit card they are still charging. I hope they stop after reading this.
눇There is a nice lady from the guest service I think her name is Louisa.
February 12, 2016
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.