Location and customer service

Stayed in April 2024

It is a friendly family run establishment. Welcoming and couldn’t do enough for us. I would highly recommend it to anyone. Mel and her family are lovely people.

Stayed in September 2023

We are all different, but if I had to choose something, I would say the mattress’s! Only because we spent a fortune on ours, not many compare ! It’s not a criticism it’s a suggestion!

The owners of the hotel could not do enough for you. Nothing was too much trouble. We became their family! Rogers breakfasts were to die for. All part of the price. Melissa went over and above every day. Just what a B&B should be like. ❤️

Stayed in August 2023

Everything was great

Fantastic service from host. Great location, great rooms.

Stayed in August 2023

Rooms were lovely and clean situated 2 minutes from the beach breakfast was 5⭐️

Our stay at The Fawley was amazing Mellissa Rodger and James were excellent hosts the breakfast was amazing thank you so much for making our holiday the best will be returning next year

Stayed in August 2023

Absolutely wonderful hosts. Great location. Near Shanklin beach, Shanklin Chine and good food outlets. Really enjoyed our stay with them. Me and wife had a great time on the island and our stay at the Fawley was one of the reasons why we enjoyed it. Melissa and her family are absolutely amazing hosts. She helped us purchased our ferry tickets and provided guidance on how to use them as this was our first time visiting the island. She also provided tips for places to visit on the island. Definitely would recommend The Fawley if you are visiting the Isle of Wight. The Island has gorgeous scenery. If you drive, try the drive from Shanklin to the Needles. Although be careful some of the country roads are steep and narrow (one lane) but once you are near the cliffs the views are stunning. Drive safely.

Stayed in July 2023

Small room. Narrow stairs.

Great location. Friendly staff. Great breakfast. Quiet.

Stayed in July 2023

Mel and Zac were very helpful. Delicious breakfast

Stayed in June 2023

Great customised breakfast.

Stayed in May 2023

Very friendly owners Melissa and James, hospitality is top-notch, delicious breakfast with plenty of choices. Close to Shanklin beach, many restaurant options and supermarkets close by. Clean and decent size room with all the facilities and kids friendly.

Stayed in February 2023

All fine.

Melissa and family were very welcoming and helpful at all times. Great choice of breakfasts well cooked local food.

Stayed in September 2022

Nothing

the breakfasts were excellent, well presented and very tasty, made with top quality ingredents, alway served with a smile and a frendley chat, the room was clean and pleasent

Stayed in September 2022

Nothing really. Our room was at the top of the house and there are lots of stairs to cope with. Not suitable for anyone with mobility problems. Parking might be a problem if the guest house is full.

The breakfasts were great. Selection sheets for guests to choose just what they wanted, and really well cooked and presented. No evening meal, but the dinning room was made available for guests having a take-a-way. Very handy.

Stayed in September 2022

small hotel, very friendly and helpful owners attended to every detail to make our stay enjoyable. breakfasts were excellent too !

Stayed in September 2022

More frequent bathroom cleaning would have been nice

Breakfast was exceptional, great variety of choices & great coffee!

Stayed in September 2022

owners were very pleasant and helpful

Stayed in September 2022

Having access to more bottled water would have been nice.

Great breakfast choices available & a delicious breakfast cooked. Especially liked that an earlier breakfast was offered to accommodate us leaving early on Sunday. Really friendly family run business, very enjoyable stay. It was great to be given a key to come in when we wanted after going to a wedding.

Stayed in August 2022

Maybe a mini fridge to keep small items cool in the hot weather but nothing else comes to mind.

Melissa and her family were very welcoming and friendly and always willing to help with a query or request. 😊 The room we stayed in was nice and clean and the bed was very comfy. The breakfasts we had were really tasty and plentiful... perfect for starting the day! Our stay at the Fawley was a very pleasant experience and we would definitely visit again. 😊 Just like to say a big thank you to Melissa and family!

Stayed in August 2022

Nothing all lovely

Very family friendly

Stayed in August 2022

None

The hospitality and breakfast was amazing! The rooms were really comfortable and clean! Melissa is really sweet and ever willing to help. Thank you!

Stayed in August 2022

Very close to the beach and local restaurants. Large room. Friendly and helpful staff. They went out of their way to ensure we had a great stay. Very tasty breakfast prepared as requested. Highly recommended place to stay.

Stayed in August 2022

N/A

The little details which showed that consideration had been given to the needs of families with children. Things like having somewhere to put the pram, a safety guard on the bed & the breakfast table having a high chair set up.

Stayed in August 2022

Nothing within the guesthouse - there is seagull noise early morning (but hey you are by the seaside)

Welcoming hosts, clean and comfortable room, great central location for the beach, train station, village centre and theatre - Breakfast was outstanding with lots of choices

Stayed in July 2022

Melissa, James and family made us welcome from the moment we arrived and couldn’t do enough to make our stay successful. When we couldn’t get a taxi, a family member - there on holiday themselves - stepped in to drop us where we needed to be. Great breakfast too! Set in a great location close to the beach, five mins from high street and walking distance from Shanklin rail station.

Stayed in July 2022

N/A

James and Mel were excellent hosts and made us feel really welcome. The breakfasts are fantastic and make the hotel even better value for money. Room was very clean, comfortable, and airy in the hot weather.

Stayed in June 2022