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Reviews of The Golden Pheasant 4 stars

Plumley Moor Road, Plumley, Knutsford, Cheshire., Knutsford, WA16 9RX, United Kingdom

#3 of 7 hotels in Knutsford

Guests' Choice

Review score

Based on 840 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 27 March 2024

    8.0
    Very pleasant at the pheasant,
    • Leisure trip
    • Couple
    • Double Room with Four Poster Bed
    • Stayed 1 night
    • Submitted via mobile

    Wi-Fi wasn’t working

    Great staff and helpful team, food and service was excellent. Large quiet room, clean

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The food was great the night before the stay. Good drink selection. The beds were comfy and the shower was nice and hot.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Four Poster Bed
    • Stayed 1 night
    • Submitted via mobile

    Being locked out of the pub waiting for breakfast as they forgot to put any staff on the breakfast shift.

    The beer and the staff were excellent.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    A very relaxing place to stay in a lovely setting. Great staff. Ideal for our stopover.
    • Leisure trip
    • Couple
    • Twin or Double Room
    • Stayed 1 night

    Nothing.

    The staff were very efficient and they took great care to make us feel welcome. They were attentive and polite and made us feel very much at home. The evening meal was delicious. The pub/restaurant was very pleasantly decorated and comfortable. The beer garden and play area were great and it was a very pleasant place to sit with a lovely view. The room was well decorated and very clean. The beds were very comfortable and it was very quiet. The breakfast was delicious. I particularly enjoyed the background music it was very relaxing.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Lovely stay, easy to find and in an ideal location for our needs
    • Leisure trip
    • Couple
    • Twin or Double Room
    • Stayed 1 night

    All was good.

    Stayed one night for a weeding close by, early check in was available and a lovely breakfast the following day. Will come back to sample the beer and food in the summer.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    9.0
    Great pub and large rooms
    • Leisure trip
    • Couple
    • Double Room with Four Poster Bed
    • Stayed 1 night
    • Submitted via mobile

    Lovely location by the train station. Great sized room.

    Stayed in January 2024

  • Reviewed: 19 February 2024

    8.0
    Hope to stay again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The room was very hot despite the radiator being turned off. Furniture was tatty and only one hanger in the wardrobe. There was very little storage in either the bedroom or bathroom. However, apparently the hotel is due for a refit soon.

    Excellent location and easy to find. Staff were friendly and those in the restaurant very attentive. The restaurant is a delight being both spacious and cosy with a log fire and the food is of a very high standard.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    We chose this hotel for its location to the airport, it was around about 10 miles away, which was a little far, but it m
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It was a good room, located in a great little pup.

    Stayed in December 2023

  • Reviewed: 19 January 2024

    9.0
    Would return, Truly excellent.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Small hard bed.

    Staff were wonderful, meal was fantastic and the bar staff outstanding. Log fires are brilliant, all of them.!

    Stayed in January 2024

  • Reviewed: 14 January 2024

    7.0
    Good
    • Couple
    • Double Room with Four Poster Bed
    • Stayed 2 nights
    • Submitted via mobile

    In need of TLC

    Food

    Stayed in November 2023

  • Reviewed: 5 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Our double bed was not large.

    Without exception, every member of your staff 'went the extra mile' for us. My husband is just learning to walk with two sticks and is very unsteady; because he had to climb stairs to our room a member of staff helped me with our luggage and switched off my husband's sat nav, too which he couldn't manage! I also had help when we were leaving. and when we needed some extra milk for our tea in our room.. Our lunch with friends (the set menu) was very tasty and very good value and we had a great table near the open fireboth for lunch and our breakfast. - Very nice.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    9.0
    Very good, staff really friendly, comfortable room
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    Having to ask for coffee in my room

    Friendliness of staff

    Stayed in November 2023

  • Reviewed: 28 November 2023

    8.0
    Enjoyable
    • Leisure trip
    • Couple
    • Twin or Double Room
    • Stayed 1 night
    • Submitted via mobile

    Carpets should have been hoovered in the bedroom and signs of some mould above shower

    Breakfast was very nice, location convenience

    Stayed in November 2023

  • Reviewed: 25 November 2023

    8.0
    Good Value
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy hum coming from under rooms 2 and 3

    Restaurant and general ambience very nice !

    Stayed in November 2023

  • Reviewed: 25 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Twin or Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great staff. Really friendly

    Stayed in November 2023

  • Reviewed: 15 November 2023

    8.0
    Very handy for work and a pleasant place to stay
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff all very helpful, although bar area busy bat time making it difficult to order food.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    9.0
    Lovely overnight stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Superb breakfast served by an extremely pleasant and helpful member of staff. Thankyou

    Stayed in October 2023

  • Reviewed: 4 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Friendly helpful staff and good parking.

    Stayed in September 2023

  • Reviewed: 3 November 2023

    9.0
    Staff charming Food Great (Good Selection) car park available
    • Business trip
    • Solo traveller
    • Double Room with Four Poster Bed
    • Stayed 4 nights

    Missing Breakfast 2 out of 3 mornings as I had to be at work for 7.00am and your breakfast not served until 7.30

    Car Park, Excellent Food being able to relax and Comfort

    Stayed in November 2023

  • Reviewed: 29 October 2023

    9.0
    Lovely pub and place to stay
    • Leisure trip
    • Couple
    • Double Room with Four Poster Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very nice and pleasant, good location

    Stayed in October 2023

  • Reviewed: 26 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Four Poster Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast finished at 9am. Rather early when you are on holiday another half hour would make a big difference

    Good food friendly staff

    Stayed in October 2023

  • Reviewed: 22 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Four Poster Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was fab! Rooms well presented

    Stayed in October 2023

  • Reviewed: 11 October 2023

    9.0
    Comfortable , welcoming and excellent value for money.
    • Leisure trip
    • Couple
    • Twin or Double Room
    • Stayed 1 night

    The room was spacious and comfortable. The staff were very friendly and helpful. Had evening meal and breakfast which was good.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    8.0
    A cosy country pub with friendly staff & the freshly "home cooked" food is great too!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Breakfast was originally stated to be from 7am to 9.30am when booking was made earlier in the year, but this had changed to 7.30am to 9am when we stayed. However, as stated before, the chef stayed beyond 9am to cook breakfast for us when we explained about the breakfast time miscommunication. No hand soaps were provided in the bedrooms & the mattress on the bed sloped down on both sides.

    Friendly staff greeted us on our arrival on the first day of our two night stay to check us into our rooms. Excellent evening meal & the deep filled steak & ale pie was one of the best we have ever had! Good range of ales & drinks in the pub, with a nice atmosphere too. Breakfast was freshly cooked to order & the chef stayed on after 9am on our second morning to accommodate us for breakfast after we had been to a wedding the day before & we had previously been misinformed about breakfast end time. Bedrooms were comfortable.

    Stayed in October 2023

Showing 1 – 25

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