High Street, Solihull, B93 0LL, United Kingdom
#4 of 9 hotels in Solihull
Guests' ChoiceBased on 1837 hotel reviews
8.3Cleanliness
9.0
Comfort
8.9
Location
9.1
Facilities
8.5
Staff
8.9
Value for money
8.6
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Catherine
United KingdomI was unable to have one of their accessible rooms as they were already booked.
The room had everything that was required and the car park is a welcome and free bonus! The food is good and good value too. Considering my room was above a pub it was remarkably quiet. I could open the window and not have to rely on air con!
Stayed in April 2024
Reviewed: April 17, 2024
Pebbles3
United KingdomVery creaky floor and bed, so felt a little embarrassed when simply turning over ! The hot & cold tap on the sink was opposite to what I’m used to (the hot was on the right) The food in the restaurant wasn’t great We both had steak & Ale Pie with mash and seasonal veg, I had lots of gristle in my pie ( partners was fine) The gravy plopped out of the jug in a lump, turned out to still be FROZEN! how hard is it to boil the kettle and make gravy! As it certainly wasn’t nice enough to have been homemade in a large batch and frozen
The room was very clean The shower was excellent with lots of hot water The bed was comfortable but a bit too firm for our personal taste, extra pillows in the wardrobe if needed :) Large bathroom Complimentary tea & coffee Free Parking if register your registration
Stayed in March 2024
Reviewed: April 13, 2024
John
United KingdomPrice
Stayed here so many times, I know what I expected, nothing changes
Stayed in April 2024
Reviewed: April 8, 2024
John
United Kingdomexcellent choice for breakfast bed comfortable.
Stayed in March 2024
Reviewed: April 4, 2024
Lisa
United States of AmericaCould have had better bath products, i.e. shampoo, conditioner.
Comfortable beds and great breakfast. Rooms were spacious.
Stayed in March 2024
Reviewed: April 1, 2024
Cheryl
United KingdomThe small wash basin in the downstairs room.
Friendly and attentive staff. Very clean and tasteful room.
Stayed in March 2024
Reviewed: March 27, 2024
Martyn
United KingdomNothing
Good Room with all facilities Very good Breakfast - cooked to order Welcoming team members
Stayed in March 2024
Reviewed: March 26, 2024
Susan
SpainWasn´t happy with so many dogs in the bar Sunday lunch time.
Very cozy, well decorated room with a very comfy bed. Excellent shower and plenty of hot water. Lovely traditional pub with a nice atmosphere.
Stayed in March 2024
Reviewed: March 24, 2024
Susie
United KingdomThe only downsides: The layout in the bathroom as a bit cramped leading to a need to sit sideways on the toilet to avoid burning knees on the radiator. On arrival and on check out, staff took quite a while to respond. The pub bit of the hotel was busy in the evening but not in the morning. Otherwise it would have got 10/10.
The room was really spacious and the bed very comfortable. The bathroom was well equipped with a very good shower. Nice to have a bath too, although we didn't use this! The room was very quiet so the soundproofing must have been excellent as the pub was very busy. It was a real bonus to be able to charge our EV in the car park. It's an Evyve rapid charger (up to 50KW) and charged our Kia e-Niro from 25% to 90% in an hour. 79p/KWh. I don't think it had a Chadamo... just CCS-2
Stayed in March 2024
Reviewed: March 23, 2024
Glynn
United Kingdomseemed to have too few people serving
Room was large & comfortable I was able to book dinner as well as breakfast when I arrived ( not booked until I saw what the hotel
Stayed in March 2024
Reviewed: March 21, 2024
Peter
United KingdomComfortable room with good facilities, great breakfast & excellent service, & friendly staff.
Stayed in March 2024
Reviewed: March 21, 2024
Jane
United KingdomLot of stairs to room
Location Welcoming
Stayed in March 2024
Reviewed: March 20, 2024
Siobhan
IrelandI was left standing at check in for over 10 mins (yes I rang the bell) whilst staff members who have obviously finished shift sat and watched me and completely ignored me. This was at 4pm in the evening. All it would have taken was a simple acknowledgement! When I approached the young bar man ( who was struggling to serve 2 customers) he told me to ring the bell, despite the fact he could also clearly see me standing at the reception ringing the bell. Some waitressing/bar staff are lovely others are simply rude!!
The room was clean and comfortable.
Stayed in March 2024
Reviewed: March 20, 2024
Susan
United KingdomLovely rooms clean comfortable
Stayed in March 2024
Reviewed: March 18, 2024
Kevin
United KingdomShower in the room needs some TLC. The fire doors bang closed ,I think because the dampers are set incorrectly,So any footfall during the night was noticed Aircon control panel light was casting a beam across the room.
We had some special issues to be accommodated but all of them were overcome by the staff. All the staff were so helpful and friendly. Nothing was too much trouble.
Stayed in March 2024
Reviewed: March 16, 2024
Beerlightweight
United KingdomUncomfortable mattress- very hard. Get in early for breakfast before buffet runs short
Nice room, well appointed, with an excellent shower. Friendly helpful staff and good service in the restaurant
Stayed in March 2024
Reviewed: March 15, 2024
Ruth
United KingdomVery loud music on the Saturday night till gone midnight when I had to get up early Sunday.Also staff seemed a bit reluctant to give me a table Saturday night in the restaurant
Stayed in March 2024
Reviewed: March 12, 2024
Laura
United KingdomGood food Helpful staff
Stayed in March 2024
Reviewed: March 7, 2024
Clive
United KingdomEverything was ok
Bedroom was quite spacious but a little on the chilly side even after adjusting the air con. Food was very good and reasonably priced. Good choice on the dinner menu. Hot water for breakfast tea ran out.
Stayed in March 2024
Reviewed: March 5, 2024
Nigel
United KingdomGood location . Friendly staff and good value for money.
Stayed in March 2024
Reviewed: March 4, 2024
Chris
United KingdomAll the stairs with luggage
Breakfast was great no problem
Stayed in March 2024
Reviewed: March 3, 2024
Eleanor
United KingdomIt was so nice and clean and the staff were lovely
It was a perfect hotel as it was close to shoe fair I was attending on the Sunday/monday.
Stayed in February 2024
Reviewed: March 2, 2024
Catherine
United KingdomI could not work out how to use the ceiling extractor fan in the bathroom. Over-length shower curtains may help reduce the water over the floor.
The welcoming staff when I booked in. The atmosphere in the building. The room was quiet, even though it was so close to the bar. The bed was comfy. The room was well fitted.
Stayed in March 2024
Reviewed: February 23, 2024
Paul
United KingdomVer good hotel, excellent restaurant food.
Stayed in February 2024
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