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141a Ballinlea Road, Gracehill, BT53 8PX, United Kingdom
14 August 2016
11 August 2016
눇The staff was excellent.
13 August 2016
눉Found hairs on bathroom floor, bath plug full of hair, yuch. No atmosphere in hotel, nowhere to relax and have a drink as the bar/restaurant one area. Found most of the staff very friendly while some a little unprofessional (Young bar man, not the pleasant lad with glasses, spilled beer over the restaurant table we were sitting at, did apologise, walked away but never returned to clean up the substantial spill!! Really not acceptable in a four star hotel. Had to ask for a side that should have come with a dish also had to ask for a side that was ordered extra but didn't come out when food was served. Food lacked taste and imagination, nothing like the menu on their website. The hotel has potential but needs a lot of tweaking!!
눇Comfy bed, spacious room
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