78 High Street, Hillmorton, Rugby, CV21 4EE, United Kingdom
#4 of 7 hotels in Rugby
Guests' ChoiceBased on 172 hotel reviews
7.5Cleanliness
8.2
Comfort
8.1
Location
8.6
Facilities
7.6
Staff
8.6
Value for money
8.2
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: October 5, 2023
Gary
United KingdomNothing.
Lovely hotel. Staff excellent and friendly.. other guests seemed to be ending their stay as well
Stayed in October 2023
Reviewed: September 10, 2023
Miss
United KingdomThe plugs in the room were a bit iffy and a couple didn’t work. Like a lot of places they didn’t offer herbal teas and unusually no bottled water. I used tap water quite happily but some might not like that. Shower slightly complicated to work and only moderately effective
No breakfast available when I checked out (too early) but I knew that would be the case. Room clean and basic but comfortable - it was an exceptionally hot night which may have detracted slightly from the comfort but in ordinary weather it would have been fine. Very pleasant and attentive hosts. I had a nice welcome on arrival.
Stayed in September 2023
Reviewed: September 4, 2023
Rachel
United KingdomRestaurant was closed due to low numbers. I was aware of this before I went.
Room was clean and comfortable
Stayed in September 2023
Reviewed: September 2, 2023
Elaine
United KingdomWhen we booked, we contacted the owner and ask if there was breakfast? They said yes and we should book and pay for it on arrive. But there was no breakfast. A huge disappointment for us. Especially as we had checked before hand.
Location was fine. It was clean, and staff were friendly.
Stayed in August 2023
Reviewed: September 2, 2023
Catherine
United KingdomNot many facilities ie breakfast
Location
Stayed in August 2023
Reviewed: August 28, 2023
Paula
United KingdomBit tired in decor and bathroom very small
Location and free parking
Stayed in August 2023
Reviewed: August 20, 2023
Ben
United KingdomRooms are tired, shower very difficult to control, lighting very dim. Pillars very thin and uncomfortable. Room was incredibly hot as radiator was on in summer!
Good location for Draycote Water, with handy convenience store across the road. Tea and coffee facilities in room.
Stayed in August 2023
Reviewed: August 14, 2023
Kate
United Kingdomthere was a party at the venue that didn't finish until late- with loud music until past midnight. we weren't aware of this when we booked.
Clean comfortable room. bathroom was spacious with a large shower cubicle. friendly staff. breakfast was nice-if a bit pricey- and the owners were accommodating to my dietary needs.
Stayed in August 2023
Reviewed: August 11, 2023
Roger
United KingdomChilly
No breakfast available - but good Coop shop opposite. Room a bit chilly. But otherwise very good.
Stayed in August 2023
Reviewed: August 10, 2023
John
United KingdomWhen it came to checkout the place seemed deserted. I just left the key on the side and a message on the answering machine
Clean, well placed for my destination
Stayed in August 2023
Reviewed: July 30, 2023
Dale
United Kingdom…
…
Stayed in July 2023
Reviewed: July 10, 2023
Leo
United KingdomWardrobe space was old and musty, no bedside table, shelf or lamp available for one of the beds and no plug sockets nearby but it served our needs.
Room was clean, spacious and suited our needs perfectly. Shower was hot with a body gel dispenser supplied. Tea & coffee refreshed each day. Plenty of towels.
Stayed in July 2023
Reviewed: July 3, 2023
Derek
United KingdomNo breakfast available.
The host was extremely friendly and helpful. The room was clean and comfortable. Good value for money.
Stayed in June 2023
Reviewed: June 26, 2023
John
United KingdomNeeds a new lick of paint
Very friendly staff, reasonable drink and food prices
Stayed in June 2023
Reviewed: June 25, 2023
Aleksandra
FranceConvenient location.
Stayed in June 2023
Reviewed: May 29, 2023
Gina
United KingdomThe mattress in our room was very uncomfortable and we did not sleep well at all.
The owner and staff were lovely. Hotel quaint and lovely.
Stayed in May 2023
Reviewed: May 29, 2023
June
United KingdomNo breakfast
Basic room with very small bathroom. Price was good.
Stayed in May 2023
Reviewed: May 27, 2023
Anthony
Hong KongNo complaints.
No breakfasr but food available just across the road.
Stayed in May 2023
Reviewed: May 25, 2023
Dale
United Kingdom…
…
Stayed in May 2023
Reviewed: May 23, 2023
Willie
United KingdomFriendly staff, good size car parking
Stayed in May 2023
Reviewed: May 21, 2023
Chris
United KingdomThings were a bit dated but that was reflected in the price
Car parking, very helpful staff, the area, value for money, it was clean, no fuss, good nights sleep
Stayed in May 2023
Reviewed: May 18, 2023
Josh
United KingdomHonestly speaking, the hotel could do with some modernisation, however, for the cost, it is perfectly acceptable which is why this has not affected my rating.
Requested a room at the back of the hotel as I am a light sleeper and road noise can cause me to stay awake. They did this without any hassle, gave me the furthest back room and even upgraded me from a single to a twin.
Stayed in May 2023
Reviewed: April 10, 2023
Henderson
United KingdomSmall bathroom
Opposite the night's entertainment
Stayed in April 2023
Reviewed: February 16, 2023
Steven
United KingdomClose to busy road
Room size
Stayed in February 2023
Lido di Camaiore, Italy
Aberystwyth, UK
Gurgaon, India
Brzac, Croatia
Phnom Penh, Cambodia
Kožino, Croatia
Rome, Italy
Ameerpet, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content