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  5. Reviews of The Mercury

Reviews of The Mercury 3 stars

540 Manchester Road, Westhoughton, Bolton, BL5 3JP, United Kingdom

#8 of 8 hotels in Bolton

Guests' Choice

Review score

Based on 303 hotel reviews

5.2

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.2

  • Location

    7.0

  • Facilities

    5.4

  • Staff

    6.7

  • Value for money

    6.2

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 6 April 2024

    4.0
    Not great
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The fact that you only get hot water during certain times and no staff were available. Not really a hotel- more for asylum/social security

    Stayed in April 2024

  • Reviewed: 10 March 2024

    6.0
    Good place to stay just price to high
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No staff at night if u have a problem and heating

    Quiet place to stay

    Stayed in March 2024

  • Reviewed: 15 October 2023

    4.0
    Not great not unlivable
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very poor water pressure for shower barely trickles out the shower head and our shower head was broken for what looked to be quite some time, sloppy decorating, very old beds under the sheets which hide them, smells of damp, heating only stays on for 2 hours before having to manually reset, hot water is only on at limited times. Shared microwave in a small room which is damp with wires hanging out of the walls, arrived to see loads of keys in envelopes with names on them as staff are barely there. Bathroom floor was coming up and silicone mouldy and ripped up. Bathroom door smacks into the sing so not great for anyone needing a lot of accessibility.

    We had a refurbished room so wasn't as bad as some other pictures. Staff were pleasent enough to deal with. Good enough for a cheap weekend if you don't care about luxury.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The wall in the bedroom were dirty and there was a crack right over the bed. I was told I could only have hot water 415pm to 9pm and 8am to 10am not helpful when I had to be in work for 8! There was no mirror in the bedroom

    Close proximity to work

    Stayed in October 2023

  • Reviewed: 7 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Only found out when I arrived, the hot water is only turned on 2 hours in the morning and 2 hours in the evening.

    Veru basic. Comfortable bed

    Stayed in August 2023

  • Reviewed: 6 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    That the hot water was on timer and that it was supposed to come on at 7.45am and it was only Lukewarm at 8.15am. This made getting out early harder if we needed a shower.

    They had upgraded the rooms since the last time we stayed. There is plenty of tea and coffee. Clean towels and linen each day. Near relatives

    Stayed in August 2023

  • Reviewed: 6 August 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was vergeten old

    Stayed in August 2023

  • Reviewed: 20 July 2023

    5.0
    Run down but clean.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Very run down, my bed was uncomfortable. TV was playing up, we could only watch BBC1.

    It was convenient for us and we had great communication with the owner. Decent cleanliness.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    5.0
    Although the rooms were dated & there was a strong smell of damp they were clean & value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The smell of damp through out. Strongest in reception

    The rooms given were nothing like what was on the website. They were very dated & in need of decorating

    Stayed in June 2023

  • Reviewed: 21 June 2023

    4.0
    Very uncomfortable, disappointed
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was basic, bedding was clean, enough storage for a night's stay, hospitality tray with tea and coffee, good, but the bathroom was very old and needs refurbishing, the room was extremely hot, unbearable really not enough ventilation, no fan, no air conditioning which made it very difficult to sleep, we were up most of the night, got very little sleep, so left very early in the morning

    The friendliness of the staff, location was good for our stay, local to a shop and garage for food if you needed it

    Stayed in June 2023

  • Reviewed: 12 June 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No hot water. I was going to a show Saturday night in Manchester. Leaving motel at 4.15pm. Scorching hot day. But couldn't have a shower before I changed. Because the water is on a timer??? 7.30 to 9.30. Then 4.30 to 8.30 in the afternoon. Not good. Bath towel to small. No soap in bathroom so you can wash your hands after using toilet!!!! Defo bring your own toiletries.

    Nice and quiet which came as a surprise. Next door to 24hr well stocked spar shop. Sandwich bar on site 7.30 onwards to grab a bacon butty.

    Stayed in June 2023

  • Reviewed: 10 June 2023

    5.0
    Clean, no hassle one night stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Decor and furniture needs updating

    Location was ok as it was near to the football stadium. There wasn't any breakfast, but there was a burger van outside selling breakfast assortments, which was excellent!👍 The room was very basic but it was clean, ok for a one night stay.

    Stayed in June 2023

  • Reviewed: 15 May 2023

    6.0
    A good base for our short trip.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    The TV did not work properly, we had sound but no picture. The hair dryer, which was attached to the wall, smoked when we switched it on and could not be used.

    Room was clean and comfy beds. Staff very accommodating and friendly. Facilities were basic but adequate and value for money.

    Stayed in May 2023

  • Reviewed: 27 April 2023

    6.0
    Generally satisfactory for my purposes
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Room clean. Bed comfortable. Reception was friendly and departure was a no fuss event.

    Stayed in April 2023

  • Reviewed: 13 March 2023

    6.0
    property met my expectations
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    bedroom wallpaper needs renewing & room heater kept going off which was a nuisance on a wintery evening

    facilities were generally clean & bright with areas which appeared to have been recently refurbished but wallpaper was coming away in places in my bedroom

    Stayed in March 2023

  • Reviewed: 23 January 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are cold and dated

    Price ok staff good

    Stayed in January 2023

  • Reviewed: 3 December 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms very dated and felt cold..maybe hang some pictures up and a fresh coat of paint.

    Staff friendly

    Stayed in November 2022

  • Reviewed: 23 November 2022

    5.0
    depends what you’re looking for but not for me I’m afraid
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    very basic No bed side lamp or chair or hand soap. radiator very dirty, full of fluff. wallpaper damaged and painted surfaces damaged or dirty. Room wasn’t warm enough

    the bed and bathroom were clean

    Stayed in November 2022

  • Reviewed: 28 October 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location good ...rooms very dated not even a picture on the wall ..old heating pipes on show and bathroom from 1980 ...heater in room not working so room was very cold. Wouldn't cost very much to improve the rooms please do so.

    Location

    Stayed in October 2022

  • Reviewed: 15 October 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No staff on site

    Easy to get to of the motorway

    Stayed in October 2022

  • Reviewed: 12 October 2022

    5.0
    We got what we paid for.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Could have been cleaner, bed could have been bigger. Bathroom in particular was not very clean or well maintained.

    Good place for our intended use - just somewhere to sleep and wash - very basic though for what we paid, it met expectation... (3 nights, £55 for 2 adults) Room was warm enough, and location was ideal for us as we were visiting friends less than a 5 min drive away. Aside from checking in, we didn't see many staff around - check in lady was very friendly and helpful.

    Stayed in October 2022

  • Reviewed: 7 September 2022

    6.0
    Just what I needed for an over night stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Nothing

    Clean and funtional as expected

    Stayed in August 2022

  • Reviewed: 4 September 2022

    6.0
    Pleasant
    • Solo traveller
    • Single Room
    • Stayed 7 nights
    • Submitted via mobile

    The outside was run down and the communal areas were dated.

    The room and shower were clean.

    Stayed in September 2022

  • Reviewed: 28 August 2022

    5.0
    Okaish
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom had mould, very small, carpet bit dirty. Window steam up. Fridge would have been nice, as milk ftea & coffee was less for 3 people

    Location was oky

    Stayed in August 2022

Showing 1 – 25

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