1 Park Place, Cardiff, CF10 3UD, United Kingdom
#20 of 46 hotels in Cardiff
Guests' ChoiceBased on 2244 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.5
Facilities
8.4
Staff
9.1
Value for money
8.2
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 18, 2024
Denise
United KingdomVery central
Stayed in February 2024
Reviewed: March 18, 2024
Chris
United KingdomThe pillows
Almost everything
Stayed in March 2024
Reviewed: March 18, 2024
Ian
United KingdomNothing to dislike
Lovely stay, the lady on reception, Keira, was so friendly and helpful, sorted a lovely corner room for us.
Stayed in February 2024
Reviewed: March 18, 2024
Jenna
United KingdomThere wasn’t anything I didn’t like.
Very clean and welcoming. Smelled great!
Stayed in March 2024
Reviewed: March 18, 2024
Caroline
United KingdomAs the hotel was in the centre of the city, it was very noisy through the night with passers by.
The overall experience was fantastic, our room was basic but lovely & clean. We really liked the complimentary snacks that were in the room. The breakfast spread was laid out beautifully, a large selection of food available. The hotel carpark was very convenient, we didn't have to move the car all weekend! We will definitely be staying here again.
Stayed in March 2024
Reviewed: March 17, 2024
Phil
United KingdomSee above
Asked for our rooms to be close together-we were placed on separate floors. For the price we paid that was poor. Customer service on arrival was poor also, little to no welcome or interaction. The room was not the cleanest and in need of decoration. However David in reception on departure was amazing 10/10-thank you to him
Stayed in March 2024
Reviewed: March 17, 2024
Huw
United KingdomLovely hotel in a great location close to shops, restaurants, entertainment, Principality stadium and Castle all within easy walking distance. We were very pleased with our room having booked a standard double it was much larger than expected. The bed was very comfortable and the room was clean and well equipped . All the staff were friendly, welcoming and helpful. It was great to be able to park our car at the hotels car park for the duration of our stay. Would definitely recommend the Leonardo Cardiff and we look forward to staying here again.
Stayed in March 2024
Reviewed: March 17, 2024
Anne
United KingdomThe noise from the air con / heating unit outside the bedroom window. It was quite noisy
The room was good with a nice shower in the bathroom
Stayed in March 2024
Reviewed: March 16, 2024
Chris
United KingdomGreat central location
Stayed in March 2024
Reviewed: March 14, 2024
Hewitt
United Kingdom20 pounds a night to park.
Excellent location in the centre of Cardiff. Comfortable room, good breakfast and friendly staff.
Stayed in March 2024
Reviewed: March 13, 2024
Nicola
United KingdomBathroom needs updating. Asked for an iron but didn’t get one
Convenient location and has parking. Room was spacious and comfortable.
Stayed in March 2024
Reviewed: March 13, 2024
Aya
United Kingdomthe cleanliness of the desk on our rooms
the room was lovely, the location was wonderful and the breakfast buffet was delicious.
Stayed in February 2024
Reviewed: March 12, 2024
Martin
United KingdomThe heating system is a little noisy
Both are very good
Stayed in March 2024
Reviewed: March 12, 2024
Joanna
United KingdomOne thing I would advise is to get the guttering cleaned out . The night we stayed room201 , room was lovely, bed comfy, all good . But the dripping from the guttering outside kept us awake most of the night . Drip , drip. Just a suggestion . But on the whole very good .
Couldn’t fault it. 9/10
Stayed in March 2024
Reviewed: March 10, 2024
Angela
United KingdomNothing
Location, perfect
Stayed in February 2024
Reviewed: March 10, 2024
Janet
United KingdomNoise from returning guests in corridor could be heard easily.
Fantastic location, room was spacious and comfortable with everything we needed. Very comfortable bed. Communication from hotel when booking excellent, answered queries promptly.
Stayed in March 2024
Reviewed: March 9, 2024
Caroline
United KingdomPlug not working in bath so had to have a shower. View out onto pipework and car park not the best. Rooms a little tired
Location and staff very friendly, couldnt do enough for you
Stayed in March 2024
Reviewed: March 7, 2024
Robert
United KingdomNothing
Great location, very friendly staff, very clean and good sized rooms. Breakfast was great as well. Nice and quiet as well.
Stayed in March 2024
Reviewed: March 4, 2024
Richard
United KingdomAllocated the breakfasts to the wrong rooms and it was a bit of a struggle to convince them it was their mistake. Quite loud in the evening, but more to do with other patrons than the hotel
Clean, central location, friendly staff
Stayed in March 2024
Reviewed: March 4, 2024
Robert
United KingdomNothing.
Great central location and friendly staff. The rooms are very spacious and very clean. The breakfast was also very good.
Stayed in March 2024
Reviewed: March 3, 2024
Joseph
United KingdomNothing, one of the best hotel stays I’ve had.
Perfect location, friendly & helpful staff & the room was fantastic. Will certainly stay here again on my next visit to Cardiff.
Stayed in March 2024
Reviewed: March 3, 2024
Julia
United KingdomRoom was upgraded on check in. Facilities were great and the room was very comfortable with a Huge super king bed. Staff were very helpful. Shame the other guests were not very thoughtful and were very noisy.
Stayed in February 2024
Reviewed: March 2, 2024
Jacques
NetherlandsSomehow, the key cards sometimes stop working, even without having been in contact with mobile phone etc. Otherwise everything great.
Location very nice, in the center, walking distance from station Room comfortable and clean Breakfast nice and generous Staff super friendly and helpful
Stayed in February 2024
Reviewed: March 2, 2024
Belinda
United KingdomLighting in room was a little too dim
Room was very clean, breakfast was very good & staff all polite helpful & friendly
Stayed in March 2024
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