Choose your preferred language. We speak English (UK) and 42 other languages.
Most often used by people in the United Kingdom
1 Park Place, Cardiff, CF10 3UD, United Kingdom
4 February 2016
2 February 2016
눉Unfortunately the room was dusty, with broken biscuits on the floor and I had to wash the tea stained cups before making a cup of tea!!....came back just before midnight and the place was in total darkness, not a chance of a nightcap!!! The alarm went off at 2.45 AM and again at 3.00am, very difficult to get off to sleep after that, on check out nobody apologised or could give us an answer as to why this had happened. I understand they are undertaking a big refurbishment but really need to start with staff!!! This hotel could be so much better
눇The central location was fabulous, staff were Ok, but seemed a little unaware of what was going on!!!! The room was nice and spacious with a very comfy bed
2 February 2016
눉Music noise until 3 am so no sleep fire alarms going off all night no interest in our problems ,staff disinterested. the worst night sleep we have ever had in a hotel we would NEVER stay here again .no one on reception when we arrived and the bar was shut at 7pm . All in all absolutely terrible
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favourite destinations to receive personalised deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.