Bridge Street, Kettering, NN14 6JW, United Kingdom
#5 of 6 hotels in Kettering
Guests' ChoiceBased on 417 hotel reviews
5.8Cleanliness
6.5
Comfort
6.5
Location
7.6
Facilities
6.1
Staff
7.7
Value for money
6.7
Free WiFi
7.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 22, 2024
Kim
United KingdomThe Hotel and room are a little shabby and could do with some tlc The bathroom tap was very difficult to turn off The room was quite noisy due to road traffic .
The location was suitable we were attending a funeral. We did not use the restaurant. The room was clean and comfortable We had a nice welcome very polite and friendly.
Stayed in March 2024
Reviewed: March 27, 2023
Sue
United KingdomEntrance. Dated and tired mouldy ceiling in bathroom.
Nice bed. And towels. Soap, shower gel shampoo
Stayed in March 2023
Reviewed: March 26, 2023
Jo
United Kingdomthe reception area puts you off. it smells pretty bad and the main staircase badly needs a new carpet. if they simplified the rooms, removed the four poster element of the bed and hung curtains correctly (not required in the bathroom!) and scrubbed the mould off the ceiling it would be lovely! has so much potential but needs a real overhaul.
great location with parking next door. lovely soft fresh towels, bedding clean and white. shower was great.
Stayed in March 2023
Reviewed: March 19, 2023
Claire
United KingdomBooked a "deluxe double". Wasn't really a deluxe room. Small.
Bed was comfy! Staff were friendly.
Stayed in March 2023
Reviewed: March 6, 2023
David
United Kingdomroom smell damp
Stayed in March 2023
Reviewed: January 21, 2023
Kerrie
United KingdomRooms poorly kept, Lights at the front of the building were left on all night and shined directly into our room. Road noisy.
It has a bar.
Stayed in December 2022
Reviewed: December 24, 2022
David
United Kingdomprice was good
Stayed in December 2022
Reviewed: December 7, 2022
Lizzy
United Kingdomcould perhaps do with a little tlc on the decorating
great location, lots of nice places to eat nearby.
Stayed in November 2022
Reviewed: October 10, 2022
Sean
United KingdomBooking said room with terrace we where on first floor with no terrace. No coffee maker as stated on booking. Televisions in bedrooms didn't work. Bed in single room was loosely put together. Skylight was left open in room so bedding was soaked but did get handed replacement bedding to change ourselves. Was supposed to have a bath but had a shower.
There was free parking. Beds where comfortable. Room was a good size
Stayed in October 2022
Reviewed: September 5, 2022
Valentina
United KingdomThe single bed I was sleeping on was slanted towards the right
The guy at reception was very helpful, polite and available both in person and through Whatsapp
Stayed in September 2022
Reviewed: September 2, 2022
Pat
United KingdomI’d booked a rate some time ago invl including breakfast but on arrival was told the kitchen would be out of action for the 3 nights of my stay but I’d get a refund through booking.com in due course but no further details The hotel was on a noisy road with no double glazing.
It was clean and the bed was reasonably comfortable.
Stayed in August 2022
Reviewed: September 2, 2022
Michael
United KingdomLooked like it had been furnished from a car boot sale, no bedside lights. No evidence of staff at all on second day ( 3 night stay) and while the booking site referred to meals being available - they were not, tho there is a dining room and menus for the in-house Indian about. Bar area at back open on Friday evening and closed Saturday. Strange. One other resident had to leave a note saying no cold water in their room or power for kettle/TV. Don't know if anyone dealt with it. We didd meet the cleaner as she started at 9am two days.
En-suite shower room was clearly quite new and excellent. Instant hot water. But NO PLUG in WHB! However, I always carry one! Bed comfortable. Trip Advisor revues have references to bed bugs, dirty facilities, sticky carpets etc. We saw none of this. It was cheap. Tea/coffee facilities in room and TV. Car parking easy. I think there may have been some facilies upgrade recently.
Stayed in August 2022
Reviewed: August 31, 2022
Dennis
United KingdomDated
Comfortable bed, decent shower
Stayed in August 2022
Reviewed: August 29, 2022
Mark
United KingdomNo offer of breakfast or evening meal on arrival.
Friendly welcome.
Stayed in August 2022
Reviewed: August 21, 2022
Spencer
United KingdomInternet wasn’t great. Room was hot, which isn’t the hotel’s fault but room layout seemed a little outdated.
Great location. Great room size. Everyone had their own bed.
Stayed in July 2022
Reviewed: August 17, 2022
Dube
United KingdomWindows and doors to be done
Reception from the person serving
Stayed in August 2022
Reviewed: August 15, 2022
Emma
United KingdomThe bathroom had mould all over the ceiling above the shower. Someone staying in the room previous to us had written "clean me" in the mould. This needs sorting out!! It was disgusting! I didn't see a member of staff to talk about the issue. Our room was also like a sauna! A couple of fans in the room would have been appreciated during the heat wave especially as they had closed the restaurant due to the heat wave. Perhaps fans for you guests??? My husband, children and I did not sleep well at all because of the heat.
The room was a very good size! Booked a family room and we had the main room with double bed and 2 separate room attached with single beds. The room also had a sofa and a small kitchen area.
Stayed in August 2022
Reviewed: July 5, 2022
Elizabeth
United KingdomNo breakfast was available even though there were lots of posters advertising it and it was also stated on the website that there would be breakfast Staff were not always available when needed Carpets on stairs need renewing Decor dated
Very comfortable bed with clean bedding and towels. Adequate provision for a single person I had help to carry my luggage up to the second floor where my room was located I was reimbursed the breakfasts that I had paid for but were unavailable
Stayed in July 2022
Reviewed: June 27, 2022
Tom
United KingdomIt’s an old hotel. The owners are making the best of it without forking out for a full refurb.
Affordable stay, with super friendly staff! Food here is amazing!
Stayed in April 2022
Reviewed: June 17, 2022
Natasha
United KingdomThe room was very small, not a problem in itself but you do have to force the door when you open it as it catches on the side of the bed. (Room 18). No remote for the TV. Exposed wires, they had been twisted together and left exposed, lucky they were just for the Ariel. The bathroom was so small that the door doesn't open fully as it doesn't have enough room, awkward to use the shower as the room was so small. Uncomfortable mattress, didn't get much sleep
Staff were friendly It was quieter than I thought it would be
Stayed in June 2022
Reviewed: June 16, 2022
Wilma
United KingdomThe hotel could do with a good decorate. Very tired looking.
Lovely staff. Thanks for sending on my lost property. I enjoyed the tea and biscuits and my own little bathroom. Very inexpensive for the area.
Stayed in June 2022
Reviewed: June 10, 2022
Lorraine
United KingdomThe second morning there were 4 adults a d 2 children they refused to give us 4 breakfast and said we had to pay for toast for children also would not allow us to have a second cup of tea, where they did on first morning.
Staff were very polite and helpful
Stayed in June 2022
Reviewed: June 5, 2022
Yvonne
United KingdomNowhere to hang clothes, only big chest of drawers. Beds clean but mattress past its best, some springs could be felt. Had to boil kettle on the floor, no power point close enough. Staff lovely though, bar closed on our last night! Couldn't get a drink when we got in at 8pm ish. Building new wall in car park so all bags of cement etc flapped noisily in the night.
Shower and bathroom
Stayed in June 2022
Reviewed: June 5, 2022
Mike
United KingdomIt was fine
Budget Accommodation. Small single with bathroom. Bed was a little soft for me but it was only for one night and was fine. I arrived late but let them know and they kindly arranged to leave the key and when I arrived directed me via webcam to it!
Stayed in June 2022
Färjestaden, Sweden
London, Canada
Missoula, USA
Presidente Prudente, Brazil
Houston, USA
Bourg-Madame, France
Meenangadi, India
Longjing, Taiwan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content