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Reviews of Royal Hotel

1 Glaisnock Street , Cumnock, KA18 1BP, United Kingdom

#4 of 5 hotels in Cumnock

Guests' Choice

Review Score

Based on 709 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2024

    9.0
    Working locally and found little gem to stay overnight with fantastic food.
    • Business trip
    • Solo traveler
    • Family Room
    • Stayed 2 nights

    Couldn't fault anything.

    Everything to like about my stay. Great location with parking. Excellent evening meal and breakfast. Thoroughly recommend and will not hesitate to stay again if back in the area.

    Stayed in March 2024

  • Reviewed: April 19, 2024

    9.0
    Very happy with my stay and with the staff etc. Thank you so much.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    Nothing really! Perhaps a little bit more options for continental breakfast, but for the price I paid I cannot complain at all. My eggs royale was lovely.

    Great value for money, my hotel room was enormous with a hallway dressing room, bath tub and sofa. Staff were extremely friendly and welcoming too. Would absolutely recommend and would stay again.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Staff friendly and good food
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    The rooms were a bit dated and dark. I didn't like the privacy from the room and being able to see through to another window when in the bedroom or bathroom so felt we had to keep the blinds down. I had a really good nights sleep though and the bed was really comfortable for me. We had 3 rooms booked and the others found the noise from the pub annoying

    The restaurant was really nice and cozy and all food was really tasty, Breakfast offered a great choice. The staff were all really helpful.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Value for money Clean Good sized room Good location

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    Over all it was a good stay. The wait staff was about fifty fifty. Half were attentive the other half was not.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Heaters in our room did not work. Ask them to look at it, they never did. Carpet leading up to the rooms are very dirty and smell especially the area near the kitchen.

    Location

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Thoroughly enjoyed my stay.Clean, comfortable and tasty food couldn't ask for more !
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Was a bit noisy from people out side .However it was a Saturday night and my room was at the front so wouldn't say this was a big issue and it didn't stop me from sleeping...

    Great central location. The staff were helpful and friendly . My room was perfect - very clean and a really comfortable bed. The breakfast was delicious & great service from staff

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    Lovely hotel
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely and clean.

    Stayed in April 2024

  • Reviewed: March 25, 2024

    8.0
    I would stay there again as long as it was a different bedroom!!
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had to use 2nd floor only lift to 1st floor, the room was cold at night, room telephone didn't work , unable to provide rubber shower mat, shower head couldn't be angled.

    The restaurant was excellent!

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Good clean stay, excellent breakfast
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lift only to first floor, our room on second. No hand rails on bannisters or bannisters on short flights of stairs. Fire doors at top of stairs too close to first step, door almost catapulted me downstairs, which was funny but dangerous. Bathroom floor dangerous when exiting bath, put my foot out onto mat which slipped away causing me to almost do the splits across edge of Bath.

    Good location for to access to our function. Great room, clean and comfortable bed. Excellent breakfast

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    A bit disappointing
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty bath. Part of handbasin tap missing Room 8 . The room was very cold when I arrived so a turned the radiators up to full heat but the room became only just warm enough. The lights in the bedroom were not bright enough to read by. The room was along way from reception being up two flights of stairs and along two additional corridors also with one or more steps

    Breakfast was very good . Dining room very good

    Stayed in March 2024

  • Reviewed: February 17, 2024

    8.0
    Overnight stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Really bad black mould in bathroom round the tap area. No apple juice at breakfast. Very basic breakfast.

    It was handy and near by. The staff were friendly and attentive

    Stayed in February 2024

  • Reviewed: February 17, 2024

    9.0
    Highlight of the trip.
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely lovely hotel and staff, would love to come back soon. Very accommodating and staff will go above and beyond to help. Many thanks to them.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    9.0
    Great place with great service and staff.
    • Business trip
    • Group
    • Superior Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    This was our first time in Scotland and we did not expect the beautiful treatment we received at Royal Hotel. The staff were so lovely, understanding, helpful, kind and friendly. They honestly made our stay so amazing, did everything to accommodate for a disabled guest and made it easy. The rooms were comfortable and clean. The restaurant interior was modern, beautiful and had a peaceful energy to it. The breakfast was delicious. Thank you so much to all staff, especially Rori and Lynsey. We’ll definitely be back.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    9.0
    A very spacious & comfortable room, I enjoyed the food too.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    Late Saturday night I was woken up by noise from the venue next door. No butter & marmalade put out at breakfast. At times the tv was a bit stressful - this is only the third time I have used a modern broadband tv.

    A very large modern room with huge tv and a large bathroom with a proper sized bath. Plenty of wardrobe space for hanging up clothes and somewhere to put my walking boots off the floor to dry.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Really enjoyable
    • Business trip
    • Solo traveler
    • Family Room
    • Stayed 1 night

    N/A

    Busy pub with a good atmosphere, plenty of sport on in the bar

    Stayed in February 2024

  • Reviewed: January 22, 2024

    8.0
    Great stay at a great price
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Limited parking and parking in the school grounds didn't seem safe/secure

    Booked an overnight to allow us to visit family at Xmas. Rooms were clean and comfortable. Staff very friendly and helpful. We also had a meal in the restaurant which was lovely. A great breakfast too. Will stay here again.

    Stayed in December 2023

  • Reviewed: January 15, 2024

    9.0
    All staff very respectful and friendly, lovely food and fantastic service.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nil to mention

    Excellent location, very spacious rooms, large family guest rooms.

    Stayed in January 2024

  • Reviewed: December 15, 2023

    7.0
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: December 8, 2023

    8.0
    We would definitely stay here again. Very good value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was very clan and comfortable. The bathroom was evidently equipped for disabled guests in a wheelchair, so using the wash basin required a limbo!

    Very clean. Loved the decor. Very pleasant staff. Good food and drink at a reasonable price.

    Stayed in December 2023

  • Reviewed: November 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Room Staff Location Bar Food

    Stayed in November 2023

  • Reviewed: November 28, 2023

    8.0
    A convenient and pleasant hotel with good facilities for a single night's stay
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    Parking could have been lit, otherwise all fine

    Convenient for traveling to Glasgow. Clean and cosy room. Good menu choice for dinner. Good value for money

    Stayed in November 2023

  • Reviewed: November 27, 2023

    8.0
    Overall good place to stay
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good, pub underneath was a little loud but it was a Friday night, so to be expected but it all when quiet after closing.

    Location close for the work trip I was on

    Stayed in September 2023

  • Reviewed: November 27, 2023

    7.0
    The hotel met my expectations good size room and clean and tidy
    • Leisure trip
    • Couple
    • Superior Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    If was ok

    Stayed in November 2023

  • Reviewed: November 22, 2023

    8.0
    Lovely 😊
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location was perfect, decor was lovely, breakfast was delicious 🤤

    Stayed in November 2023

Showing 1 - 25

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