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1 Mill Street, Luton, LU12NA, United Kingdom
January 8, 2015
July 21, 2014
눉the fact that I had to pay for a bad nights sleep.
눇This hotel should win an award for the worst night sleep ever. an air lock in the hot water system means that every time somebody used the hot water tap a vibration went through all of the rooms. I went to complain to the manager but was told no one was available. I left my details with the guy behind reception for the manager to call me, and they never did.
July 21, 2014
눉The internal state of the hotel was not up to current hotel standards, The corridors and room were smelly. The bed was old and creaky, and the the bedding of poor quality. The bathroom was mouldy and damp, and the pipework leaking and not working properly. Noise from the outside could be heard from the room. There is no air conditioning in the room, and it was uncomfortable and hot. I would never return nor recommend this hotel to anyone.
눇The location is great being next to the railway station and within walking distance to town centre. The reception staff (night and day) were very accommodating and friendly
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