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Church Street, Hay-on-Wye, HR3 5DQ, United Kingdom
15 August 2016
눉We were put in a Courtyard Room housed in an old building behind the main hotel. The room was in a poor state - ripped and marked wallpaper, a window that could not be closed, an electric shower that delivered scalding water while being adjusted, no slip-proof base on the bath and soundproofing that made us a party to the people in the adjoining room. One window faced onto the car park and bins, one onto the cattle market car park. At least the bed linen was clean. Breakfast was staffed by a single waiter and glacially slow. The hot breakfast was served on a tea plate for some reason. Requests for brown bread for the toaster were not actioned. Courtyard rooms were numbered 17 to 20.
눇The hotel is within easy walking distance of all facilities and attractions.
11 August 2016
눉Don't eat in the restaurant! The only meal we had there was atrocious!
눇Wonderfully convenient location!
14 August 2016
눉Towels not changed everyday
눇Staff were very helpful
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