expensive car parking no overhead cover to get to the room

nice room nice breakfast

Stayed in March 2024

Bathroom in need of refurbishment, difficult to find a mirror with good lighting and socket close by, barking dogs in rooms.

Lovely position on High Street, good parking, restaurant with conservatory and cosy living room style creates options, staff very friendly and helpful.

Stayed in April 2024

Charge for parking £10 per car. Room had an odour that was not pleasant. Heating was on which meant I had to open window to reduce temperature

Size of room and size of bed

Stayed in April 2024

Booked it as lovely building, but arrived to find our room in travel lodge style building in rear carpark, room need some TLC with bad paintwork, do dodgy light fittings and mouldy shower room.

The building is lovely and the staff in the restaurant are great.

Stayed in April 2024

Locks broken on ground floor bedroom window so unable to secure.

Easy to find, and a good location. The rooms are a good size and are clean. The Wifi works well in the rooms. There is a good restaurant and bar on site, the staff are very polite. Plenty of parking, but there is a charge.

Stayed in April 2024

Expensive for just a room

Convenience

Stayed in April 2024

The coffee was rather tasteless. We thought it may have been instant . The shower head needed maintenance.

Quiet and Comfortable with friendly helpful staff

Stayed in April 2024

I wasn't asked if I woud like breakfast or even told where the restaurant was

Stayed in March 2024

Not a lot

Plenty of parking and an excellent served breakfast. Helpful and friendly staff.

Stayed in April 2024

They CHARGE for dogs , and last orders at the bar 9.30 close 10.😲

Venue and they are pet friendly

Stayed in April 2024

It was a little rough around the edges and could do with a refurbishment in one or two areas. The cleanliness was adequate but there was a little evidence of previous occupants of the room.

I liked its brilliant location close to the RHS garden at Wisley. The staff were helpful, polite and cheerful. The breakfast was good.

Stayed in April 2024

A bit more attention to cleaning would have helped

Ideal location in a very pretty village for the trips we had planned, Hampton Court etc

Stayed in April 2024

Staff were very welcoming and room was comfortable

Stayed in April 2024

Having to pay for parking when we were hotel guests. Ok for a night but we wouldn’t consider staying for a few nights because the parking charges would mount up considerably. Only two breakfast tea bags supplied in room. Surely the hotel could run to four! We would have liked to have had a cup of tea on arrival but had to save them for the following morning! Some ceiling spotlights not working in the room.

Pleasant staff and reasonable value for money

Stayed in March 2024

Having to pay extras ,£10 for small dog ,£10 for parking,£10, early arrival. So your room goes up £30. Which is not on

Location and the the room fine

Stayed in March 2024

Cold breakfast ! Very disappointing for £24

Lovely area

Stayed in March 2024

Cleanliness in room, bins not emptied from previous guest, pubic hairs around toilets and in shower drainage hole, noise issues in that we could hear people as if they were in the room with us as they walking about creaking floors and steps, was also woken up by someone coughing and another sneezing in adjacent rooms

Original features and kept the old history of the building

Stayed in March 2024

Shame the overnight parking was extra

Late arrival wasn't an issue, room was large, décor a little dated but clean and tidy - bed was very comfortable and the room was nice and cool, so a good night's sleep was had. Breakfast was good too

Stayed in March 2024

There as a noise of water filling the tank on a regular basis in my room. More of a mild irritant than anything,

Evening meal was pleasant and staff very friendly

Stayed in March 2024

The EV charger fees are too high. The extractor fan in the bathroom was dirty

It is very old and characterful

Stayed in March 2024

We were presented with a £10 charge for parking which has never happened before, with the staff saying that it had come in within the last 3 months, but no mention of this on your website. Your website said we had booked a courtyard facing room but we were told that that was only for an executive room, or whatever the terminology was. We prepaid for dinner, £60, and then were told it couldn’t be used for any of our drinks bill. It was £60 we had paid and regardless of whether we had not spent it on food it would contribute towards any costs we had incurred. All of this should be clear when booking and none of it was. Lovely staff who were clearly embarrassed by this.

We have been here several times and it has normally been great.

Stayed in March 2024

A lot of the furnishings are a bit tired and Brocken (makeup mirror in shower room ) and the teapot at breakfast had a chip out of the lid. Our stay this time was much better as the room was a lot cleaner but you are getting there.

Very good but could do with more fruit section

Stayed in March 2024

Excellent food, very friendly and helpful staff.

Stayed in February 2024

The room although comfortable was lacking in good housekeeping. Very dirty corners of the room. Also duvet not big enough for the bed so kept waking up cold

Nice old building very friendly staff quiet and comfortable. Lovely food the fish and chips are really good and the choice at breakfast is different and freshly cooked

Stayed in March 2024