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  5. Reviews of The Varsity Hotel & Spa

Reviews of The Varsity Hotel & Spa 4 stars

Thompson's Lane, Cambridge, CB5 8AQ, United Kingdom

#21 of 33 hotels in Cambridge

Guests' Choice

Review score

Based on 924 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.4

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    7.1

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 23 March 2024

    8.0
    Great central location
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Cost of parking

    Location

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Stair well is a little dated.

    Proximity to city centre. Comfortable beds!

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    pillows bit flat

    upgraded room, breakfast fab

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    staff very helpful and friendly Very good roof top restaurant

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Only a couple of things. Wouldn't usually even mention them, but for the price, should have been better. Our welcome information mentioned using the tablet provided to find more local information, see a more detailed list of services, food/drink available, play games etc. However, we didn't have a tablet. We did mention it and a lovely lady came to our room and was apologetic that it had mysteriously disappeared! I expected them to provide another one but it seemed to have been forgotten. My daughter was hungry on arrival and homed in on the sweets and crisps. I then noticed that they were priced at £4.95 each. I felt that after paying £360 for a 2 night, room only stay, this was a bit steep.

    It was a gorgeous room. Very clean throughout. Absolutely loved having a nice big bath. The staff were very helpful and friendly.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect room, perfect location.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    7.0
    Great hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our room on 4th floor wasn't the best it's next to a cupboard which I guess was the source of vibration event ten mins in the room we didn't sleep well for both nights. We asked reception who said they would come up and listen and call us back whjch never happened. But overall it was great

    Really good location. Right in the centre. Near everything. Hotel was lovely. Room was clean, and staff were lovely

    Stayed in February 2024

  • Reviewed: 25 January 2024

    7.0
    Happy - we had a great stay in Cambridge!
    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights

    We had heating in the bathroom floor for 2 of the 3 days, the last day it wasn't there - reception couldn't help. Mattress a little too hard for my liking, but this is very personal. Some mold on the curtains, so maybe HK should take a look.

    Nice big room. Very friendly staff. Loved the big bathtub! Amazing positioning of the hotel, in the middle of town with walking distance to everywhere. Very clean rooms.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    8.0
    Would stay again however I think if you are just staying and not using the facilities then it’s too expensive for what i
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms could be cleaner and also they need a seating area in the room. Views in all rooms not so good and it’s also very noisy. We could hear people showering and going to the loo all night.

    The property is ok its location is excellent. The views from Some of the rooms are not great we looked over the back of a restaurant not great. The six restaurant is lovely drink were brilliant albeit a bit pricey. Did get to use the spa facilities we were only there one night. Artwork was really Lovely and the decor was good. Staff were friendly too.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    7.0
    Disappointed. Six restaurant average and decor tired and confused.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tired decoration, felt dated even though it was a modern building.

    Location and facilities

    Stayed in January 2024

  • Reviewed: 12 January 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The height to fit my head under the shower, was just not given. Always a problem for tall people. Expensive parking, but nice service.

    Nice room. Good spa for the price that was included. Good location to walk into the city centre.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    9.0
    VERY COMFY STAY IN A GREAT LOCATION.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    GREAT LOCATION AND VERY COMFY BED.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely central location with friendly staff, clean and cute.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    8.0
    V v v good place to rest and recover
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    WiFi

    Stayed in December 2023

  • Reviewed: 15 December 2023

    9.0
    A fabulous oasis of friendly staff and comforts.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Balcony door wouldn't lock.

    Access to the gym and spa. Great restauran t on site. Friendly staff. Valet parking.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    7.0
    Great location right in the city centre. Excellent, if expensive breakfast.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Room seemed of lower standard than the website showed for the class.

    Location

    Stayed in December 2023

  • Reviewed: 5 December 2023

    9.0
    The best pound for pound hotel in Cambridge. Fantastic super friendly service.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Having to leave

    Excellent boutique hotel with great super friendly staff and facilities. Roof top bar was class and cocktails were fab too.

    Stayed in December 2023

  • Reviewed: 22 November 2023

    9.0
    Would love to visit again
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I struggled a bit with the parking options but it was all perfect when I arrived and so didn’t need to worry.

    Very nicely decorated and clean. Really calm location down a side street

    Stayed in November 2023

  • Reviewed: 20 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows were a little flat

    Staff were extremely friendly and helpful

    Stayed in November 2023

  • Reviewed: 19 November 2023

    9.0
    Fantastic stay at the Varsity Hotel and Spa!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The spa was amazing! Had the best massage.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    9.0
    Relaxing and comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location , didnt eat breakfast , nice spacious comfortable room .. all quite lovely.

    Stayed in October 2023

  • Reviewed: 1 November 2023

    8.0
    Good room in central Cambridge
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Bathroom had a strange smell. Housekeeping apparently checked it, but couldn't notice it, but it was still there when we went back. Also, laptop/tablet was not easy to operate/wasn't working.

    Great sized room. Good facilities at the spa. Very helpful and friendly staff at reception. Good location with handy valet parking.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    8.0
    Fabulous, exciting and slick service
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Superb location, superb directions and valet parking excellent. Excellent staff, in particular restaurant manager (so good to get professional service) and reception girls. Right on the river and hub of shops/theatre etc. fantastic views from rooftop restaurant. It was my husbands birthday and even had little cake waiting for him in room.

    Stayed in October 2023

  • Reviewed: 27 October 2023

    8.0
    Fantastic staff, fantastic location, fantastic bar, great for a short stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    I felt the room was quite small for what we had paid. Although very clean the decor is quite dark, and in a small room, it can feel a little bit claustrophobic. Another downside was that the roof terrace was closed, this is not the hotels fault it’s just the weather was so bad bad.

    When we turned up at the hotel, although the room was not ready not therefore as we turned up early, they offered to call us when the room was available, which I thought was a nice touch. They instantly parked our car for us cost of around £30 for the day which, although probably was expensive was worthwhile because it took away all the hassle of trying to find a parking. Space Also Cambridge is not car friendly there are lots of no entries and it is very busy with tourist so I found this very helpful . Room was very clean. The staff were just absolutely fantastic. Nothing was too much trouble.

    Stayed in October 2023

Showing 1 – 25

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