Thompson's Lane, Cambridge, CB5 8AQ, United Kingdom
#21 of 33 hotels in Cambridge
Guests' ChoiceBased on 924 hotel reviews
7.9Cleanliness
8.7
Comfort
8.7
Location
9.4
Facilities
8.2
Staff
8.9
Value for money
7.1
Free WiFi
8.0
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End of dialog contentReviewed: 23 March 2024
David
United KingdomCost of parking
Location
Stayed in March 2024
Reviewed: 19 March 2024
Cally
United KingdomStair well is a little dated.
Proximity to city centre. Comfortable beds!
Stayed in March 2024
Reviewed: 11 March 2024
Chris
United Kingdompillows bit flat
upgraded room, breakfast fab
Stayed in March 2024
Reviewed: 7 March 2024
Geoff
United Kingdomstaff very helpful and friendly Very good roof top restaurant
Stayed in March 2024
Reviewed: 6 March 2024
Sarah
United KingdomOnly a couple of things. Wouldn't usually even mention them, but for the price, should have been better. Our welcome information mentioned using the tablet provided to find more local information, see a more detailed list of services, food/drink available, play games etc. However, we didn't have a tablet. We did mention it and a lovely lady came to our room and was apologetic that it had mysteriously disappeared! I expected them to provide another one but it seemed to have been forgotten. My daughter was hungry on arrival and homed in on the sweets and crisps. I then noticed that they were priced at £4.95 each. I felt that after paying £360 for a 2 night, room only stay, this was a bit steep.
It was a gorgeous room. Very clean throughout. Absolutely loved having a nice big bath. The staff were very helpful and friendly.
Stayed in March 2024
Reviewed: 24 February 2024
Nicola
United KingdomPerfect room, perfect location.
Stayed in February 2024
Reviewed: 4 February 2024
Sarah
United KingdomOur room on 4th floor wasn't the best it's next to a cupboard which I guess was the source of vibration event ten mins in the room we didn't sleep well for both nights. We asked reception who said they would come up and listen and call us back whjch never happened. But overall it was great
Really good location. Right in the centre. Near everything. Hotel was lovely. Room was clean, and staff were lovely
Stayed in February 2024
Reviewed: 25 January 2024
Ilias
GreeceWe had heating in the bathroom floor for 2 of the 3 days, the last day it wasn't there - reception couldn't help. Mattress a little too hard for my liking, but this is very personal. Some mold on the curtains, so maybe HK should take a look.
Nice big room. Very friendly staff. Loved the big bathtub! Amazing positioning of the hotel, in the middle of town with walking distance to everywhere. Very clean rooms.
Stayed in January 2024
Reviewed: 25 January 2024
Louise
United KingdomRooms could be cleaner and also they need a seating area in the room. Views in all rooms not so good and it’s also very noisy. We could hear people showering and going to the loo all night.
The property is ok its location is excellent. The views from Some of the rooms are not great we looked over the back of a restaurant not great. The six restaurant is lovely drink were brilliant albeit a bit pricey. Did get to use the spa facilities we were only there one night. Artwork was really Lovely and the decor was good. Staff were friendly too.
Stayed in January 2024
Reviewed: 13 January 2024
John
United KingdomTired decoration, felt dated even though it was a modern building.
Location and facilities
Stayed in January 2024
Reviewed: 12 January 2024
Thomas
GermanyThe height to fit my head under the shower, was just not given. Always a problem for tall people. Expensive parking, but nice service.
Nice room. Good spa for the price that was included. Good location to walk into the city centre.
Stayed in January 2024
Reviewed: 5 January 2024
Tony
United KingdomGREAT LOCATION AND VERY COMFY BED.
Stayed in January 2024
Reviewed: 30 December 2023
Sarah
United StatesLovely central location with friendly staff, clean and cute.
Stayed in December 2023
Reviewed: 17 December 2023
Houman
United KingdomWiFi
Stayed in December 2023
Reviewed: 15 December 2023
Fiona
AustraliaBalcony door wouldn't lock.
Access to the gym and spa. Great restauran t on site. Friendly staff. Valet parking.
Stayed in December 2023
Reviewed: 8 December 2023
Kevin
United KingdomRoom seemed of lower standard than the website showed for the class.
Location
Stayed in December 2023
Reviewed: 5 December 2023
Michael
United KingdomHaving to leave
Excellent boutique hotel with great super friendly staff and facilities. Roof top bar was class and cocktails were fab too.
Stayed in December 2023
Reviewed: 22 November 2023
Kath
United KingdomI struggled a bit with the parking options but it was all perfect when I arrived and so didn’t need to worry.
Very nicely decorated and clean. Really calm location down a side street
Stayed in November 2023
Reviewed: 20 November 2023
Gina
United StatesPillows were a little flat
Staff were extremely friendly and helpful
Stayed in November 2023
Reviewed: 19 November 2023
Fiona
United KingdomNothing
The spa was amazing! Had the best massage.
Stayed in November 2023
Reviewed: 15 November 2023
Bob
United KingdomGreat location , didnt eat breakfast , nice spacious comfortable room .. all quite lovely.
Stayed in October 2023
Reviewed: 1 November 2023
Hazel
United KingdomBathroom had a strange smell. Housekeeping apparently checked it, but couldn't notice it, but it was still there when we went back. Also, laptop/tablet was not easy to operate/wasn't working.
Great sized room. Good facilities at the spa. Very helpful and friendly staff at reception. Good location with handy valet parking.
Stayed in October 2023
Reviewed: 30 October 2023
Gaye
United KingdomN/a
Superb location, superb directions and valet parking excellent. Excellent staff, in particular restaurant manager (so good to get professional service) and reception girls. Right on the river and hub of shops/theatre etc. fantastic views from rooftop restaurant. It was my husbands birthday and even had little cake waiting for him in room.
Stayed in October 2023
Reviewed: 27 October 2023
Anthony
United KingdomI felt the room was quite small for what we had paid. Although very clean the decor is quite dark, and in a small room, it can feel a little bit claustrophobic. Another downside was that the roof terrace was closed, this is not the hotels fault it’s just the weather was so bad bad.
When we turned up at the hotel, although the room was not ready not therefore as we turned up early, they offered to call us when the room was available, which I thought was a nice touch. They instantly parked our car for us cost of around £30 for the day which, although probably was expensive was worthwhile because it took away all the hassle of trying to find a parking. Space Also Cambridge is not car friendly there are lots of no entries and it is very busy with tourist so I found this very helpful . Room was very clean. The staff were just absolutely fantastic. Nothing was too much trouble.
Stayed in October 2023
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