38 Castle Street, Salisbury, SP1 1BN, United Kingdom
#14 of 26 B&Bs and Inns in Salisbury
Guests' ChoiceBased on 1683 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
9.3
Facilities
8.7
Staff
9.3
Value for money
8.8
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 April 2024
Janet
United KingdomThe bed was too hard for my personal taste and comfort - a mattress topper might have helped? Breakfast was at a reduced rate for guests, but would have been even better if included in the price for the room.
This hotel is perfectly situated for exploring Salisbury - only a 10 minute stroll through the centre to get to the cathedral. Breakfast and dinner were excellent. Our room was spacious and clean, and although it overlooked the main road, the soundproofing was good and there was little traffic noise. There was no live music while we were there. Staff were friendly and helpful. Had a lovely day exploring this fascinating medieval city - would recommend the tour up the tower of the cathedral!
Stayed in April 2024
Reviewed: 20 April 2024
Anthony
United Kingdomthe stairs... ... ...but then i have arthritus in both kneews
food and staff and location
Stayed in April 2024
Reviewed: 19 April 2024
Paul
United KingdomExcellent location. The room was very well equipped and clean. The staff were exceptionally helpful and friendly. Breakfast was good quality and value for money.
Stayed in April 2024
Reviewed: 18 April 2024
Sarah
United KingdomBreakfast delicious with a lot of choice. Staff excellent and could not do enough for us.
Stayed in April 2024
Reviewed: 17 April 2024
Mark
United KingdomParking is a pain - have to use nearby supermarket.
Best location in Salisbury
Stayed in April 2024
Reviewed: 17 April 2024
Nadine
United KingdomParking
Location Cleanliness Modern Cosy Warm
Stayed in April 2024
Reviewed: 17 April 2024
Hye
South KoreaNothing
-Classic 19th-century architectural frame with refurbished modern facilities of spotless clean, spacious bed and bath, one-touch button eco-friendly, still powerful warm shower -Crisp clean and cozy linen -Lovely warm full English breakfast -Perfect, well-organized service and care of real kindness, even keeping our luggage after check-out time for the day tour to Stonehenge
Stayed in April 2024
Reviewed: 16 April 2024
Paul
United KingdomAll good
Everything clean fresh and beautiful in the room and elsewhere in the hotel. Pleasant helpfull staff making our stay a very happy one.
Stayed in April 2024
Reviewed: 15 April 2024
Caroline
MalaysiaWe rented 2 3-bedder units, unfortunately they are split up to second floor & third floor so family was a bit far and difficult to coordinate luggage items that packed across bags.
It’s right smack at city centre, very convenient. Breakfast was an add on but good value for money. No elevator, but worker was helpful and helped us with bags.
Stayed in April 2024
Reviewed: 13 April 2024
Sonia
ItalyWe loved everything!!! The position was perfect for our porpoise, the room was beautiful, absolutely clean and warm. The personal was amazing! They welcomed us kindly and offering water, biscuits, tea, coffe directly in the room with no extra charge. We are absolutely satisfied and we definitely recommend Qudos for everyone stops in Salisbury. Cheers
Stayed in April 2024
Reviewed: 13 April 2024
Alan
United KingdomNothing, sounds dramatic but I have stayed in a lot of hotels. The air of efficiency, confidence from every staff member and the quality of service is not easy to find
Quality of staff, services, the relaxed atmosphere just about everything. A totally relaxing experience with quality and value
Stayed in April 2024
Reviewed: 12 April 2024
Alexander
United KingdomView from the window was a bit industrial but quiet
Very friendly and helpful staff and a very comfortable and clean room.
Stayed in April 2024
Reviewed: 10 April 2024
Donna
United KingdomLovely big clean room. Close to town and had a delicious breakfast.
Stayed in April 2024
Reviewed: 10 April 2024
Lori
CanadaNothing really.
Really , really nice room and location.
Stayed in April 2024
Reviewed: 9 April 2024
Sarah
United KingdomJust a suggestion to unclog the shower drain so the water pressure can be turned up. It was a dribble so it didn’t overflow.
Very central with easy access to town. Parking available over the road. It would have been useful to know where to park before arrival as there is nowhere to pull in whilst booking in and getting that information. Clean and comfortable.
Stayed in April 2024
Reviewed: 4 April 2024
Jonathan
United KingdomThe staff were so helpful. I needed assistance as I'd just left hospital and they couldn't have been kinder or made me more comfortable. Thanks very much for everything
Stayed in April 2024
Reviewed: 4 April 2024
Daniel
United KingdomRecently refurbished/decorated and very clean throughout. Very comfortable setting and the Food was great with very generous portion sizes. All the Staff I spoke to were spot on.
Stayed in April 2024
Reviewed: 2 April 2024
Mehboob
United KingdomKettle wasn't working
It was clean, comfortable
Stayed in March 2024
Reviewed: 29 March 2024
Craig
United KingdomParking spaces not clearly marked
Very good room. Comfy bed. Quiet.
Stayed in March 2024
Reviewed: 26 March 2024
Sarah
United KingdomIt was all perfect for my needs
Large room, comfy bed Perfect location
Stayed in March 2024
Reviewed: 23 March 2024
Keith
United KingdomBreakfast was excellent, good choice and cooked to perfection.
Stayed in March 2024
Reviewed: 21 March 2024
Janet
United Kingdomn/a
Very comfortable bed and amazing pillows. Clean room. Bathroom good size. Great to have use of iron if required. Really enjoyed the one night stay - would definitely recommend the Hotel.
Stayed in March 2024
Reviewed: 20 March 2024
Mike
United KingdomNothing, all good
Comfortable room, very helpful and friendly staff, excellent breakfast. Very good location close to the town centre. We managed to book parking with them which was very useful.
Stayed in March 2024
Reviewed: 19 March 2024
Phil
United KingdomThe TV signal was a little temperamental
Lovely room, good facilities, spotlessly clean
Stayed in March 2024
Devanahalli-Bangalore, India
Plancios, Italy
Rzeszów, Poland
Santa Maria, Cape Verde
Bogor, Indonesia
San Remo, Australia
Vung Tau, Vietnam
Tavira, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content