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Reviews of The Wiremill

Wiremill Lane, Felbridge, RH7 6HJ, United Kingdom

#1 of 2 hotels in Felbridge

Guests' Choice

Review score

Based on 640 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 27 March 2024

    8.0
    Lovely rooms but disappointed with food would like to return so hopefully food improves
    • Leisure trip
    • Couple
    • Comfy Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately we did not rate the food Cheeseburger very substandard Expected a real meat burger not frozen cheap one Chicken in a sauce was not very nice Sauce oily non descriptive It’s a shame as loved the hotel the pub had a lot of character because of the meal we didn’t have the breakfast

    Room was really nice Lovely decor loved the industrial look Calming colours

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Would go back
    • Business trip
    • Solo traveller
    • Comfy Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast wasn't served until 9.30am, so had to miss it and grab a McDonald's instead

    Food was fantastic and rooms very comfortable and clean

    Stayed in February 2024

  • Reviewed: 18 July 2023

    8.0
    Break away with friends
    • Leisure trip
    • People with friends
    • Mynt Style
    • Stayed 1 night
    • Submitted via mobile

    Service was to slow

    Lovely little retreat but staff need to be a little more attentive, service was very slow. Room was comfortable and clean and food was really good.

    Stayed in May 2023

  • Reviewed: 27 June 2023

    9.0
    Little hidden treasure
    • Leisure trip
    • Family with young children
    • Prata Style
    • Stayed 1 night

    Service was a little slow due to lack of staff but staff that were there were very polite, friendly and doing their best.

    Lovely setting overlooking a lake and picturesque walks. Hotel has a lot of history which makes it very unique.

    Stayed in May 2023

  • Reviewed: 8 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Tunsten Style
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately due to a issue in the kitchen we only had one night in the room and didn’t get chance to sample the food and drink

    Lovely clean room staff communication was good considering the problems with the pub

    Stayed in June 2023

  • Reviewed: 8 June 2023

    9.0
    Overall, we were very pleased and would stay again if travelling from Gatwick.
    • Leisure trip
    • Couple
    • Mynt Style
    • Stayed 1 night

    The room was lovely, and great for a one night stay but as there were no windows with clear glass, I don't think I would want to stay more than one of two nignts.

    Lovely setting, and very helpful friendly staff.

    Stayed in May 2023

  • Reviewed: 7 June 2023

    8.0
    Lovely nights stay prior to our holiday
    • Leisure trip
    • Couple
    • Bron Style
    • Stayed 1 night
    • Submitted via mobile

    View

    Stayed in May 2023

  • Reviewed: 4 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Koper Style
    • Stayed 2 nights
    • Submitted via mobile

    The location is well known by the local people. Always a good sign!

    Stayed in June 2023

  • Reviewed: 31 May 2023

    8.0
    excellent
    • Leisure trip
    • Couple
    • Koper Style
    • Stayed 1 night

    road to hotel was awful

    met all our needs. comfortable bed.

    Stayed in May 2023

  • Reviewed: 30 May 2023

    9.0
    Reallt enjoyed our stay and would visit again. Just a few minor issues to improve.
    • Leisure trip
    • Couple
    • Aluminaja Style
    • Stayed 1 night
    • Submitted via mobile

    Window in bedroom didn’t shut and there was no hot water

    Perfect surroundings and the building was lovey

    Stayed in May 2023

  • Reviewed: 29 May 2023

    9.0
    Nice and comfortable
    • Business trip
    • Solo traveller
    • Koper Style
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It was a nice, quiet comfortable stay

    Stayed in May 2023

  • Reviewed: 27 May 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Bron Style
    • Stayed 1 night
    • Submitted via mobile

    Well…..nothing!

    Location was wonderfull!

    Stayed in April 2023

  • Reviewed: 23 May 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Bron Style
    • Stayed 6 nights
    • Submitted via mobile

    The setting of the Wiremill was excellent. To have breakfast overlooking the lake watching the wildlife made a great start to the day. Bed was comfy and room was spotless.

    Stayed in May 2023

  • Reviewed: 15 May 2023

    8.0
    More character than a Premier Inn!
    • Leisure trip
    • Solo traveller
    • Bron Style
    • Stayed 1 night

    When I was shown to my room (Bron) it hadn't been made up, the previous occupant's towels were strewn around, the bed wasn't made etc. Bearing in mind my arrival was just before 9pm there was no-one around to sort this out, but luckily there were alternative rooms so I did have somewhere to sleep. I'd chosen the original room as it was one of the larger rooms, the room I ended up with was smaller and darker. At the end of the day it wasn't a massive problem, I slept well and the room was comfy enough. I wasn't offered a discount for the error, but I did have prosecco and a cuppa on the house so I guess that evened things out.

    I was impressed they called me beforehand to check if I needed dinner as the kitchen would be closed by my arrival time. Very thoughtful, and the food (butternut squash ravioli) was very tasty. Bedrooms are compact but well set out, nice, quirky decor. Very comfortable mattress. Great shower - once I worked out how to turn the temperature down! Breakfast the next day was generous, I had the full vegan, and it was lovely to enjoy this whilst overlooking the lake. The staff were all very cheerful and helpful. And young!

    Stayed in May 2023

  • Reviewed: 12 May 2023

    8.0
    A warm welcome, with great staff and a comfortable room.
    • Leisure trip
    • Solo traveller
    • Koper Style
    • Stayed 1 night

    A shelf in the bathroom near the sink would be a good addition, as there's nowhere to put anything when using the shower/sink etc.

    The room was warm and comfortable, and the breakfast was excellent. The staff were welcoming and friendly.

    Stayed in May 2023

  • Reviewed: 9 May 2023

    7.0
    It’s not good if you have difficulty walking with all the steps but it is nice and peaceful lovely
    • Leisure trip
    • Solo traveller
    • Koper Style
    • Stayed 1 night
    • Submitted via mobile

    The toilet ran with water all night so didn’t get a lot of sleep .No one to call during night .The next morning the woman who was 🧼 my room told me how to stop it wish I had known .

    The bed was lovely 😊

    Stayed in May 2023

  • Reviewed: 3 May 2023

    8.0
    Very nice stay with easy access to Gatwick Airport
    • Leisure trip
    • Couple
    • Bron Style
    • Stayed 1 night

    My ravioli at dinner were a bit stale. My friend's meal was good but my main could have been nicer

    Room was lovely Setting pleasant Food very nice but mainly it just had a country vibe just outside London and the view on the lake was spectacular Also liked the funky fittings in the room

    Stayed in May 2023

  • Reviewed: 3 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Tunsten Style
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit damp, you could smell the damp. And was a bit dusty.

    Food was good, lovely location, staff were all very friendly.

    Stayed in April 2023

  • Reviewed: 1 May 2023

    9.0
    Romantic weekend
    • Leisure trip
    • Couple
    • Koper Style
    • Stayed 2 nights
    • Submitted via mobile

    I have no negative comment or feedback, to make.

    The setting and the food were lovely, the room was cosy and clean. It has plenty to see and do around the area.

    Stayed in April 2023

  • Reviewed: 30 April 2023

    7.0
    property and location are excellent. Had a lovely stay but feel staff need to make customers staying at the property mor
    • Leisure trip
    • Couple
    • Koper Style
    • Stayed 1 night
    • Submitted via mobile

    Location of the checking in Feel staff need more training on meeting and greeting More information needed in case of emergency

    Amazing view of lake, room was nicely decorated and clean

    Stayed in April 2023

  • Reviewed: 28 April 2023

    8.0
    lovely start to a holiday , would recommend and will stay again
    • Leisure trip
    • Couple
    • Koper Style
    • Stayed 1 night
    • Submitted via mobile

    it was so near to Gatwick, but a little oasis , comfortable, room really nice, great bed and bathroom, food in restaurant delicious, staff great, free parking, 20 minutes from airport

    Stayed in April 2023

  • Reviewed: 28 April 2023

    7.0
    Convenient for Gatwick, and an interesting historic building in a quiet location..
    • Leisure trip
    • Couple
    • Koper Style
    • Stayed 1 night

    More steps to negotiate than expected, property down a rough track of a road. Food prices rather high. Registration realy intrusive wanting Passport details and Driving Licence data! - plus connecting to the internet was a slow process! Television reception was very poor on main channels, and needs boosting. Quite gloomy decor countered by effective lighting.

    Lovely old rambling building, and great staff. Bed comfortable and nice breakfast.

    Stayed in April 2023

  • Reviewed: 24 April 2023

    7.0
    Good value for money
    • Leisure trip
    • Couple
    • Bron Style
    • Stayed 1 night
    • Submitted via mobile

    phoned the morning of arrival to book restaurant for evening. Was told they stopped serving food at 8 on the dot, even though the website said they served til 9 pm. I was told that “to be honest” there were technical problems in the kitchen so we probably wouldn’t get any food, not even bar food. I was told to get some food from Gatwick and bring it back to eat in the room, which wasn’t acceptable to us. When we got there however we were told we could order food from a limited menu, even though they were still having kitchen technical issues. This was nice when it arrived. Bathroom needed a good clean as there were cobwebs round bottom of the toilet. Room was exceptionally warm. Breakfast was nice but Luke warm and for some reason I didn’t get the sauce which was listed on the item. Had to ask twice for it.

    Good reach from Gatwick airport. nice breakfast and a comfy bed with a good shower. The young man that served us when we arrived in the evening was really friendly and efficient. Good value for money

    Stayed in April 2023

  • Reviewed: 20 April 2023

    8.0
    a good place to stay just let down by several silly things
    • Leisure trip
    • Couple
    • Tunsten Style
    • Stayed 1 night
    • Submitted via mobile

    unfortunately the tv was not tuned in properly and the shower could not really be turned down from very hot

    location, character and good choice for breakfast

    Stayed in April 2023

Showing 1 – 25

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