The rooms were tiny with little to no room to get ready, the window backed onto the staircase so was noisy with people trying to get to their rooms etc.

The location was fantastic, it was right outside of the theatre for us to watch Harry Potter and the cursed child.

Stayed in March 2024

The rooms are small, it was fine for me and my daughter as we were only staying one night, it has everything you need, just compact and not much floor space but the location more than makes up for this

The location of this hotel is fabulous, the staff were very helpful, was able to leave luggage with them before and after check in

Stayed in April 2024

Noo look decaffeinated coffee in room and was charged over £3 for a cup . Not at all good

Stayed in April 2024

Rooms could be bigger

Locations is excellent

Stayed in January 2024

The size of the room for a couple was extremely tight (at best). We experienced sewage like smells coming from the overhead AC system, on night one, which awoke us a few times. It was mentioned in the morning and night two was better. Nonetheless, it was alarming and very uncomfortable that first night. Just an fyi - when we departed we asked the front desk to call a cab for us. They said that was not something they could not do, which I found to be very odd. Overall for the two night stay we paid 295 UK stirling (yes, I realize it was Central London) seemed to a tad overpriced for what the experience was and if compared to other places on our Euro and UK tour, this was a bit of a letdown.

We enjoyed the Soho (Moor St) location and it's proximity to things. We booked two nights (and not Z members) and were denied a 'free breakfast'. We did receive a second night only stay offer of a glass of wine & cheese, which was nice. Staff were helpful and friendly, although I wouldn't necessarily say knowledgeable when it came to nearby Soho venues, locations info etc. They relied on google, however they did print off a couple things for us to navigate our way, which was helpful.

Stayed in April 2024

Since it’s built into an old building, our room was a little tricky to access. Luckily we don’t have any mobility issues, but something to keep in mind if you do book a room here. There did seem to be accessible rooms but something to keep in mind when booking.

Great room. Friendly staff. In the center of soho but didn’t hear any noise from the bustling crowds. Like a small sanctuary among the chaos.

Stayed in April 2024

Please note: this is a very cozy room for two people. Was *not* a detractor for our stay, but we didn't need a lot of space. Everything is squeezed very closely together. Also, our window did look right out onto a busy-ish pedestrian traffic area; not bad for noise, and cool to see, just note that the bed is pressed right up against the window so have some pants on when you look out.

Cozy two-night stay in SOHO London. Perfect location - a very short walk from the Sondheim Theatre (and many others). Great access to food, tube stations, attractions. Inner courtyard is very cool and a spiral staircase leads up to the roof where an interesting view of London rooftops can be had. Very fun for couples travelling. Suited our needs perfectly. Also, the staff were very helpful and were able to hold our bags for a time after check-out, allowing us to explore London a bit more before catching a train.

Stayed in March 2024

Location and price

Stayed in April 2024

Very warm room missing air conditioning but received a fan for the second night which helped a bit.

Fantastic location and nice modern interior. Staff was accommodating and friendly.

Stayed in March 2024

We got a very good upgrade to a big room! Fantastic!!

Stayed in January 2024

Room absolutely tiny

Location

Stayed in April 2024

Friendly welcome. Comfy bed, clean room.

Stayed in April 2024

Noisy at night, but expected for location, building works happening in the hotel that was not advised at time of booking

Location brilliant

Stayed in April 2024

noise from street, the way to apartment - to many small stairs

bed, pillows, bathroom, kitchen, TV, specious apartment in general, personal, tideness

Stayed in April 2024

The doors to the room are not soundproof, so it was quite noisy when someone was entering/leaving the area outside the door.

My room without a window was surprisingly lovely - the air conditioner had a fan function, so it felt like a breeze from outside. Bed was very comfortable, so was the shower. Several towels including body wash-shampoo were provided. Clean and cozy. Multiple power outlets in the room.A mini fridge would've been awesome as well, but definitely not a necessity! The location is perfect - stores, cafes, pubs, restaurants and a bus stop are reachable by hand; the subway is minutes away. There's a Tesco nearby as well!!

Stayed in April 2024

Just a minor point. Could do with a spotlight as lights are too bright & can't be dimmed

Excellent hotel, as always. Great staff service.

Stayed in April 2024

Nothing

Perfect location clean and cheap

Stayed in April 2024

HOLE IN THE BATHROOM FLOORING NEAR THE TOILET THAT WAS VERY WET AND FELT LIKE THE FLOOR BOARDS WERE GOING ROTTEN AND IT WOULD WEEP BROWN FLUID

LOCATION FROM STATION AND EVENTS WE HAD BOOKED WAS BRILLIANT

Stayed in April 2024

Some little tweaks are required for the shover room.

Easy access and convenient.

Stayed in April 2024

The beds are not really comfortable, a bit hard.

location was very nice! Also the staff was very helpfull

Stayed in April 2024

how small the room is

location and membership privileges

Stayed in April 2024

The room was more compact than I expected.

It's in a prime location. Everything is easily accessible, bars, restaurants, theatres etc.

Stayed in April 2024

The privacy in the toilet area. Noise outside could be heard

The Bed was comfy and location was perfect.

Stayed in April 2024

Ideal location for a city break

Stayed in April 2024