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20 Sadler St, Wells, BA5 2SE, United Kingdom
15 August 2016
눉I'm disabled. No parking. Sitting room and patio need upgrading. Unimaginative breakfast & slow service. No information in hotel about anything except fire instructions. Tricky stairs and steps if you're not very mobile. Wouldn't let me cancel 3rd night without payment although I gave the required 48 hours' notice. Said it was because I hadn't booked through hotel direct. Food looked expensive. Ate elsewhere. I wouldn't stay there again.
눇Magnificent view of Cathedral. Comfortable bed. That's about it.
14 August 2016
눉No knowledge of vertiginous staircase to our allocated room!!
눇Very helpful staff
14 August 2016
눉Bedroom in need of some up-dating in terms of facilities and furniture. This is a lovely, old building and in Room 8 we were at the top of a steep, stone staircase. OK for us, but would NOT have been easy for anyone with mobility difficulties.
눇A few minutes walk from the wonderful Wells cathedral. Near to the shops and the beautiful historic city centre. Good restaurant on site for an evening meal.
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