8 High Street, Poole, BH15 1BP, United Kingdom
#12 of 14 hotels in Poole
Guests' ChoiceBased on 1388 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
9.2
Facilities
7.7
Staff
8.9
Value for money
7.7
Free WiFi
6.9
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End of dialog contentReviewed: 16 April 2024
Vivien
United KingdomN/a
Stayed in April 2024
Reviewed: 16 April 2024
Oliver
United KingdomNot a great sleep with the level of noise
Great friendly staff
Stayed in April 2024
Reviewed: 14 April 2024
Jeff
United KingdomNo parking
Room was clean tidy and comfortable.
Stayed in April 2024
Reviewed: 10 April 2024
Karl
United KingdomThe alarms going off a 8.50am on Sunday morning the same day the clocks went back an hour.
The hotel is well placed in the centre of Poole and two minutes from the car park. There was a warm and friendly welcome from both the hotel reception and the guys behind the bar.
Stayed in April 2024
Reviewed: 9 April 2024
Paul
United KingdomN/A
It was in the heart of town
Stayed in April 2024
Reviewed: 8 April 2024
Chloe
United KingdomWe were a bit surprised that the fire alarms went off at midnight and nobody came to reassure us that everything was fine or if we needed to evacuate or not, other guests were just as puzzled by this. It was also a bit too hot in the room.
This hotel was nicer than expected and was affordable and close to the ferry port with was ideal for our travels. They also book us a taxi and were super polite and friendly
Stayed in April 2024
Reviewed: 8 April 2024
Sandie
United KingdomBad weather that evening made the windows rattle.
Location was excellent for us as we were travelling on by ferry to Guernsey.
Stayed in April 2024
Reviewed: 8 April 2024
Denise
United KingdomVery helpful friendly staff
Stayed in April 2024
Reviewed: 6 April 2024
Rebecca
United KingdomLack of parking, there are the multi storey car parks close by but quite expensive for a few days stay
Fabulous location and super friendly staff
Stayed in April 2024
Reviewed: 5 April 2024
Victoria
United KingdomSingle bedroom had very noisy pipes running through it.
Great location. Friendly staff.
Stayed in April 2024
Reviewed: 4 April 2024
Derek
United KingdomThe weather was a tad inclement, but then again it was February
Room was nice and tidy, the hotel was quiet and the location a few minutes walk to Poole Quay. On the whole and excellent night away for my wife and myself.
Stayed in February 2024
Reviewed: 1 April 2024
Rose
United KingdomNothing
Staff and location
Stayed in March 2024
Reviewed: 30 March 2024
Tommy
United KingdomI don't think there is much I didn't like it was fine.
The room was very spacious and the beds were very comfortable. Location is quite nice too, right near Poole Quay and a short walk to the train station around 10 minutes. Very secure the rooms as well
Stayed in March 2024
Reviewed: 27 March 2024
Debbie
United KingdomThe room was noisy from the street below and the other rooms above. Shower not very impressive either.
Breakfast was very good as there was a lot of options. The location as also very central.
Stayed in March 2024
Reviewed: 26 March 2024
Keith
United KingdomA little tired. Could do with a bit of updating. Very clean,just tired.
Location by Poole quay, good breakfast. Good bar.
Stayed in February 2024
Reviewed: 24 March 2024
Summers
United KingdomVery uncomfortable pillows
Location. Staff.
Stayed in March 2024
Reviewed: 23 March 2024
Mr
United KingdomBreakfast excellent staff friendly would recommend.
Stayed in March 2024
Reviewed: 22 March 2024
Green
United KingdomThe fact they charged us extra for our dog
The location was good food very nice
Stayed in March 2024
Reviewed: 22 March 2024
Gary
AustraliaPlumbing issue might have been handled better. The tradespeople had not cleaned up after themselves and we were just left waiting in the foyer. Perhaps if we'd been offered a coffee or a drink in the bar, it would have been better. The tradespeople had not fixed the problem anyway and we were eventually given another room.
Apart from some plumbing problems, the first room was quite nice and spacious. Reasonably quiet for a pub. Nice atmosphere.
Stayed in March 2024
Reviewed: 19 March 2024
David
United KingdomNo parking discount for car parks
Location fantastic, breakfast exceptional, staff really nice. Clean room, comfy bed.
Stayed in March 2024
Reviewed: 17 March 2024
Adam
United KingdomAlthough charming it was looking a little neglected in a few areas with various water stains on ceilings and walls
Great location interesting old building with a bit of charm and character
Stayed in March 2024
Reviewed: 12 March 2024
Steve
United KingdomGood evening meal, nice staff, good breakfast. This is the second year we have stayed here and we will return.
Stayed in March 2024
Reviewed: 11 March 2024
Nigel
United Kingdomn/a
Location and comfort.
Stayed in March 2024
Reviewed: 7 March 2024
Jackie
United KingdomThe hotel was tired overall, the bedroom was OK but the bathroom was very tired. There was flaking paint on the radiator pipes which hadn't been cleaned, our radiator was very noisy during the afternoon but that went away.
On the whole the staff were very friendly (sometimes a bit too much laddish banter between themselves). The restaurant is good and good value. The location is excellent for the quay, shops, pubs and restaurants. Parking is available close by and not stupidly expensive. Close enough to Sandbanks to pop over for an hour or so.
Stayed in March 2024
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