Bassenthwaite Nr. Keswick, Keswick, CA12 4RG, United Kingdom
Based on 2095 hotel reviews
7.6Cleanliness
8.2
Comfort
8.2
Location
8.3
Facilities
8.1
Staff
8.5
Value for money
7.6
Free WiFi
8.1
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End of dialog contentReviewed: 23 April 2024
Walker
United KingdomFree use of pool, jacuzzi, sauna and steam room
Stayed in April 2024
Reviewed: 22 April 2024
Graeme
United KingdomI possibly in need of an update, but given the amount of money we paid it was satisfactory
An excellent located hotel with incredible views in slight need of renovation however, very good value for money
Stayed in April 2024
Reviewed: 21 April 2024
Edgerley
United KingdomThe hotel itself was a bit dated but was satisfactory! The sealant around the jacuzzi was badly mouldy the steamroom had questionable stains all over it!
Staff was polite and friendly, and rooms were cleaned to a good standard!
Stayed in March 2024
Reviewed: 21 April 2024
Ian
United KingdomNo room refresh during our stay, tea and coffee facilities were not replenished.
The ‘bar staff’ 🙂
Stayed in April 2024
Reviewed: 20 April 2024
Mr
United KingdomBath didn’t hold water properly. Very secluded area .
Staff were all lovely and friendly
Stayed in April 2024
Reviewed: 20 April 2024
Waring
United KingdomAll OK
Leisure centre, food,
Stayed in April 2024
Reviewed: 19 April 2024
Natalia
United KingdomThe rooms were old and the carpets were totally dirty :(
The location was amazing with a beautiful view 😊
Stayed in April 2024
Reviewed: 18 April 2024
Julie
United KingdomCobwebs in the corner of the ceiling. Dog hair's on carpet. Could have had more comfortable chairs and decor a bit outdated. Curtains were loose on the rail. Had to ask for more tea bags and sugar which reception did provide
Very quiet hotel. Comfortable bed and large room. Shower was excellent. Food was nice in the restaurant. Plenty of parking.
Stayed in April 2024
Reviewed: 16 April 2024
Geoff
United KingdomPeace and quietness
Location
Stayed in April 2024
Reviewed: 16 April 2024
Margaret
United KingdomNothing significant.
Good choice for breakfast, nice pool and steam room, good gym. The location is lovely, having breakfast overlooking Bassenthwaite Lake. The room was large and comfortable and the temperature in the room was not stifling.
Stayed in April 2024
Reviewed: 13 April 2024
Gadsby
United KingdomRestaurant menu could have been a bit more adventurous but what we had was very good.
Excellent location. Friendly, helpful staff. Great facilities with pool, spa, sauna and steam room. Super breakfast and a great location for exploring the lakes.
Stayed in April 2024
Reviewed: 13 April 2024
Roger
AustraliaAccess to the shower over the bath could be made safer by fitting a grab handle.
Breakfast was very good, dinner was good, desserts were very good. Room was large and very well appointed.
Stayed in April 2024
Reviewed: 10 April 2024
Lucy
United KingdomWiFi could've been better. However if you're planning on being out of the hotel exploring the lakes for your stay this wouldn't matter.
Parents were over the moon with their stay, very clean and comfy.
Stayed in April 2024
Reviewed: 9 April 2024
Andrea
United KingdomNobody ever made up our room. The first day we had the 'please make up room' sign out, but they only brought fresh towels and didn't make beds/clean. The second day, we even asked at reception if they could make up the room, but they didn't come at all. The room could also do with a freshening up. The breakfast was very underwhelming for the price, so we ate out.
Nice pool and sauna facilities. Staff were very friendly. Chips in pub were delicious.
Stayed in April 2024
Reviewed: 7 April 2024
Benjamin
United Kingdom- Bed was very creaky / mattress hard - Room by stairs / lots of noise from communal areas - Steam room not open
- Excellent facilities - Character property with beautiful grounds - Good location and plenty of parking - Good breakfast and nice dinner in the Tavern - Friendly staff (although seemingly stretched)
Stayed in April 2024
Reviewed: 7 April 2024
Rikki
United KingdomBedrooms could of been more updated
Great pool and Sauna
Stayed in April 2024
Reviewed: 7 April 2024
Terry
United KingdomCould do with some carpets runners on the wooden floor.
Had more to offer than expected, was pet friendly .
Stayed in April 2024
Reviewed: 7 April 2024
Mr
United KingdomThe food wasn't great, it was slightly overpriced for the quality. The lamb shank was fatty, tough and little meat. Either poor quality produce or poorly cooked. Chips were on the burnt side, but had obviously been sat as they were soggy. Mash was lumpy to the point we had a full half potato in it!
The sauna and steam rooms were brilliant, also the pool and bubble pool. Bedroom was comfortable, huge bathroom!
Stayed in March 2024
Reviewed: 5 April 2024
Selvakumar
United KingdomStaff need to be bit more flexible and accommodative
Nice location close to Bassenthwaite away from the bustling town. Very good facilities.
Stayed in April 2024
Reviewed: 3 April 2024
Alastair
United KingdomA little dated the decor , room could do with a freshening up
Wonderful food in Tavern , great staff , swimming pool and spa well maintained, family room large and clean , excellent stay
Stayed in April 2024
Reviewed: 2 April 2024
Falma
United KingdomDuring breakfast, the dishes were sticky and seemed not to be washed well.
Really liked the swimming pool.
Stayed in April 2024
Reviewed: 31 March 2024
Rosemary
United KingdomBed was a bit too firm for me, but probably perfect for others.
Lovely, big bedroom. Nice furniture and decor.
Stayed in March 2024
Reviewed: 29 March 2024
David
United KingdomWeather 🤣🤣
Good food for breakfast & evening. Friendly & helpful staff. Fantastic views. Locality is great for exploring. Leisure facilities were great.
Stayed in March 2024
Reviewed: 29 March 2024
Lyn
United KingdomFood was average - breakfast
Spa and pool vastly better than before
Stayed in March 2024
Reviewed: 28 March 2024
Siqi
United KingdomIt was a bit chilly in the room
Nice comfy room, gym and swimming pool
Stayed in March 2024
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