95 Hoole Rd (A56), Chester, CH2 3ND, United Kingdom
Based on 513 hotel reviews
5.4Cleanliness
6.1
Comfort
6.3
Location
7.7
Facilities
5.6
Staff
7.8
Value for money
6.2
Free WiFi
5.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 2, 2022
Terriann
United KingdomHow cold an damp it was
The rooms to be warm an Central heating to be working not just little heaters an a window that you don't have to leave wood in it to keep open
Stayed in February 2022
Reviewed: February 28, 2022
Cath
United Kingdomcould not sit in bar area but understand that covid measures are priority
it was close to our wedding venue clean and comfortable
Stayed in February 2022
Reviewed: February 21, 2022
David
United KingdomNo hot water in room in the morning rooms 501 not the first time this has happened
Did not have breakfast
Stayed in February 2022
Reviewed: February 17, 2022
Loes
United KingdomRoom was very cold, there were cobwebs hanging from the ceiling, only 3 out of the 5 chandelier lights were working and there were food bits left in a drawer
The beds were very comfortable
Stayed in February 2022
Reviewed: February 15, 2022
Kevin
United KingdomWas OK apart from the baby elephant in the room above!
Room was OK until Saturday night and Monday morming woken up by a heavy footed person in the room above!
Stayed in February 2022
Reviewed: January 30, 2022
Mark
United KingdomWasn't aloud an early check in and unfriendly security gard was hanging around the front desk because he was bored. The main check in staff seemed a little rude too.
Price and location
Stayed in January 2022
Reviewed: January 18, 2022
Andrea
United KingdomThey were not serving breakfast due to covid even though restrictions have been lifted and all other places are serving food. The bar was takeaway only again due to covid, i cannot understand why. So not really a hotel, B&B without the breakfast but dearer.☹
The location and the room was a good size and clean, staff were pleasant.
Stayed in January 2022
Reviewed: January 15, 2022
Gaynor
United KingdomBreakfast not available. Musty smell in bedroom. Needs updating.
Stayed in December 2021
Reviewed: January 14, 2022
Angelica
United Kingdomthe heating was not good enough
The room was ok with the bed lining, the only thing was the room was very cold, and no communication system in the room. there weren't enough milk tea bags and no hand tissues. so next time please make sure you keep the room warm before a visitor arrived. thank you
Stayed in January 2022
Reviewed: January 11, 2022
Adrian
United KingdomAll a bit dated
Staff and location
Stayed in January 2022
Reviewed: January 4, 2022
Nicola
United KingdomBar was take out only No lift
Good size room good location friendly staff
Stayed in January 2022
Reviewed: December 30, 2021
Davina
United Kingdomtoilet leaked.
good location. spacious room.
Stayed in December 2021
Reviewed: December 30, 2021
Terry-anne
United KingdomNo food offered. Neither Receptionist nor bar man able to ring a McDonalds or give me the number to get a delivery. No plug in the bathroom sink.
Stayed in December 2021
Reviewed: December 24, 2021
James
United KingdomThe dirty shower curtain the top half was white and the bottom was brown, yellow of colour and when it was hot there was a weird smell
The staff
Stayed in December 2021
Reviewed: December 22, 2021
Kavsrn
United KingdomReceptionist was very helpful and pleasant. Location good for pubs and shops in Hoole, and Chester centre only a 15 min walk.
Stayed in December 2021
Reviewed: December 9, 2021
Joanne
United KingdomMight of been nice for bar to be open
Stayed in December 2021
Reviewed: December 8, 2021
Chloe
United KingdomThe room was slightly disappointing and had a slight smell of smoke.
Friendly staff
Stayed in December 2021
Reviewed: December 2, 2021
Jones
United KingdomNothing
Nothing
Stayed in November 2021
Reviewed: November 28, 2021
Victoria
United Kingdomrooms a bit tired. windows need replacing. could do with hand soap in rooms
great location , quiet, friendly staff
Stayed in November 2021
Reviewed: November 27, 2021
Julie
United Kingdomfreezing. window didn’t close and my bed was underneath it
staff lovely
Stayed in November 2021
Reviewed: November 19, 2021
Bailey
United Kingdomshower was abit grim, a tad old fashioned
bed comfy
Stayed in October 2021
Reviewed: November 15, 2021
Colin
United Kingdomno bar was available no breakfast was available after i was told it was the cost of 75 pounds was high as a lot of other hotels in the area where a little cheaper with breakfast included you cud only buy a drink at the bar as long as you went straight to your room to drink it you cuuld not take it on to the patio outside to drink it no telephones availanle no clock in rooms and no early calls available
Stayed in November 2021
Reviewed: November 13, 2021
Iordan
United KingdomGood location
Stayed in November 2021
Reviewed: October 31, 2021
Victoria
United KingdomDirty floor in the bathroom and very basic facilities
Great parking and very comfortable bed.
Stayed in October 2021
Reviewed: October 31, 2021
Amy
United KingdomNeeds updating Expensive for what it was No hair dryer or iron
Close to town centre Reception staff were friendly
Stayed in October 2021
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