Decorated tastefully and comfortably, friendly staff and clean

Stayed in April 2024

Beautiful location...easy walk to city center

Stayed in April 2024

The lift was out of action

A good nice seaside hotel

Stayed in March 2024

Shame the Nespresso machine in the room didn't work but a very comfortable, quiet and warm room.

Excellent location, facilities, room and lovely breakfast too.

Stayed in April 2024

We loved it here! Lovely staff, delicious breakfast, spacious room, comfy bed. We shall be back!

Stayed in April 2024

I have no negative feedback.

we stayed in room 8 which had a balcony and a sea view, the room was spacious and comfortable. The breakfast is very good we have stayed here before in a more basic room which was cheaper no balcony and smaller room but just as comfortable. We have only ever stayed one night.

Stayed in April 2024

The operation of the bath & shower needs improvement, extremely difficult to get either to work separately & difficult to run a bath without getting your hair wet from shower. The pillows could do with an upgrade.

The room & sea view were good, the room refreshments good, bed comfy, very nice breakfast.

Stayed in April 2024

Best vegan breakfast I've ever had in my life

Stayed in April 2024

Amazing breakfast. Lovely room. Great for us and our dog. Excellent evening meal and cocktails. A really relaxed treat.

Stayed in April 2024

Nothing, all good

Location was great, staff really friendly

Stayed in April 2024

Position of TV in bedroom

Breakfast was excellent, dinner in evening was good, bar friendly and comfortable

Stayed in April 2024

Nothing

Location, friendly and helpful staff.

Stayed in April 2024

Nothing. Our experience surpassed our expectations.

The hotel is in a great location with views over the sea and is within easy walking distance of the centre of Whitstable. Our superior double room was a good size and had everything we needed. The large double bed was very comfortable. The selection of teas and coffees in the room as well as the coffee machine were a bonus. The availability of a flask of fresh milk on request for the room was a welcome touch. We chose a room with a balcony and the views were amazing. The restaurant menu provided an imaginative choice for dinner and breakfast and the food was well presented and delicious. The restaurant staff were friendly and the service was excellent. All the staff we encountered from checking in at Reception and throughout our stay were approachable, friendly and helpful.

Stayed in April 2024

There wasn’t anything that I could complain about .

The staff were friendly and accommodating. Dinner was excellent and breakfast was excellent, the staff couldn’t do enough for us. Lovely, welcoming atmosphere and location was great.

Stayed in April 2024

Low Water pressure Scruffy Common areas - halls and landings

Comfortable rooms, charming staff, waterfront location and walking distance to town

Stayed in April 2024

It would be great if there is a small fridge in the room and a handheld shower head in the bathroom in addition to the fixed overhead shower.

The location is excellent. Tankerton Beach is just in front of the Hotel, and it is within walking distance to the major tourist attractions in Whitstable. Room very comfy and I have a good sleep. Staff is friendly and helpful. More importantly, it is a true dog friendly hotel. They have prepared some dog treats for my dog in the room. Even the restaurant of the hotel is dog friendly, we can dine with my dog inside the restaurant!

Stayed in March 2024

Nothing

Great location, clean, good food, pleasant and professional staff.

Stayed in March 2024

Nothing

Location

Stayed in March 2024

Extremely soft water to wash in. There was a film crew recording a TV series while we were there - I found it rather interesting but maybe some people might see it as an inconvenience.

Such welcoming, friendly and helpful staff. Excellent breakfast, comfortable large bed, air conditioning, generally "posh" with things working and neat.

Stayed in March 2024

Nothing

Lovely stay at tbe Marine. Beautifully appointed, lovely food and very friendly staff. Short walk to the castle and into tbe harbour and town.

Stayed in March 2024

We booked a superior room with sea view and whilst the view was truly lovely and the Communal rooms downstairs were beautifully appointed, the bedroom was a little disappointing to be honest and felt a little shabby. Dark drag marks on the wall behind the door, silicone missing from areas in en suite and very old chipped furniture. The secondary glazing meant you couldn't open the en suite window, a blind that didn't reach the windowsill and the lampshades in en suite were taped together with Sellotape. Nothing that would spoil the holiday, but certainly not what we expected from a 'superior room'. The lift was broken and the prices at the bar were expensive. There was not enough hotel parking for guests at rear and were told to go to the pay and display in the local Tesco one day!

The hotel looked impressive from the outside and is in a beautiful location. The bed was very comfortable and the breakfast menu had great choice and breakfast staff also really friendly.

Stayed in March 2024

Lack of soap in the bathroom. Juice a bit boring at breakfast.

Breakfast @ quiet room. milk for hot drinks.

Stayed in March 2024

Nothing all good!

Great seaside location and lovely views. Good to have a restaurant on site, also a bar, coffee lounge and outdoor seating.

Stayed in March 2024

Nothing

Very friendly, pleasant staff . Very clean , bright , comfortable room . Fantastic location

Stayed in March 2024