The family room was shabby, the bathroom was tired with a dirty shower curtain. The paint was peeling from the bath panel and the extractor fan was dirty. The skirtings were dirty. The service was ok, but told to go to bed and not particularly friendly.

Location amazing and pub itself it’s excellent. The breakfast was superb as was the service at breakfast.

Stayed in April 2024

The room was a little too warm, and I couldn't figure out how to change the temperature.

The room was comfortable and cosy, the staff accommodating and the free breakfast exceptional! It was also central enough to get anywhere on foot but not overcrowded or noisy.

Stayed in March 2024

Food very good and tasty. Lovely front view from bedroom.

Stayed in April 2024

All good

Great location, excellent dinner and breakfast

Stayed in March 2024

Lovely breakfast

Stayed in February 2024

Right in the center of town with amazing food!

Stayed in March 2024

Attractive comfortable pub. Very nice bar area. Friendly welcome and very nice room, if a little small. Did not eat as food finished at 4pm on Sundays, but menu looked nice. Pleasant location and close to y try own centre. Excellent breakfast. All round good stay great value.

Stayed in March 2024

Nowhere to sit, and bar closed at 10.00. Pictures of gardens misleading.

Location and breakfast excellent.

Stayed in February 2024

Sadly the room we booked had an issue with the roof. We were provided with an alternative room but was smaller and had fewer facilities. The manager gave us a generous discount for the inconvenience a nd as recognition that we are frequent visitors. The staff are friendly and very helpful.

Stayed in February 2024

Although basically provisioned the room needs a good deep clean. There was a level of dust around the skirting that should not be seen in any hotel room. Also the shower water is pathetic. Impossible to have a decent shower at all.

Centrally located

Stayed in February 2024

Bar shut quite early for us. Shame the open fire wasn't kept going during the evening.

Location of Millers Arms great for looking around Canterbury center and for travelling in further afield. Parking a real bonus. Location of room good for view; nice room, clean and cozy. Food was good. Staff were very keen to please and accommodate guests.

Stayed in February 2024

It's a shame that the water in the shower was lukewarm and the heating did not turn on in the shower.

Excellent location. nice hotel Small and clean room. With a kettle, tea and coffee and also a Nespresso machine. A rich breakfast. Efficient and sympathetic service.

Stayed in February 2024

The room was nice however when I booked the room the description said we will have a bathroom, but upon arrival we got a shower. It was quite tiny, no shelves in the cabin, and very weak water stream. Furthermore there was a plumbing issue as well - the toilet does not flushes well, even a paper tissue was difficult to flush down, unless you did not wait 5mins til the tank filled up.

Nice atmosphered inn - it feels like a time capsule

Stayed in February 2024

The room was somewhat cramped; the shower was hot but the water flow was weak and yet still tended to run onto the bathroom floor; the sink was broken so you couldn't run a bowl of water for washing or shaving. The advertised hairdryer was missing when we arrived but we were given a new one after we'd asked (a couple of times). Breakfast was not efficient as everything has to be brought to your table - glass of orange juice, tea/coffee, main order, toast with butter and jams - but the absence of any serve-yourself facilities led to a lot of waiting.

This is a decent pub with rooms above. It's a 2-minute walk to the centre of Canterbury and while it has no car park of its own, there is a public car park across the road (expensive but the pub arranges 24-hour parking for £12). Breakfast options were very good - they included avocado + egg or smoked salmon + egg on sourdough toast.

Stayed in January 2024

all good really

Lovely staff and good breakfast. Bed was very comfortable

Stayed in January 2024

People using the room next to ours was very noisy and kept going in and out, think it was a store room Bathroom mirror light didn’t work A lot of noise coming from pub garden Could hear some sort of pump that woke us up at 5.30 Room was very cold in the morning bathroom radiator came on but not the bedroom one until much later Breakfast was disappointing, very small portion of beans, eggs were hard sausages were undercooked

Room size was good Good location

Stayed in January 2024

Breakfast! The skimpiest breakfast we had ever been offered in a hotel. No cereal , toast or fruit . I had an omelette which was simply an omelette on a plate with coffee and a glass of orange juice (no choice)

Friendly and helpful staff. Excellent position. Quiet and comfortable room with a very comfortable bed and view over the river. We would definitely use again.E

Stayed in January 2024

The room is a bit small.

This is our second time staying here. The staffs are nice and helpful. The restaurant is superb. We enjoyed our lunch there. Breakfast was very good. Location is convenient.

Stayed in December 2023

Noisy water pumps in the room woke us up a few times in the night

Breakfast choice and quality was great. And the short walk to the town was very short noisy

Stayed in December 2023

The downstairs needed to be cleaner, especially the toilets

The location, the food & comfort

Stayed in January 2024

The weather!!

Very comfortable room, good shower, tea and coffee making facilities. Perfect for a one-night stay. Breakfast was excellent. Close to town - just a short walk in. Car park opposite which the hotel arranged payment for, and we settled at the end of our stay.

Stayed in December 2023

The fact we had to leave again ;-)

The location, close to the city centre with reasonably priced parking across the street. The pub is a nice place to be with a wide range of local ales, other drinks and food. Breakfast is perfect. The room itself was nice and cosy, clean and comfortable. Would definitely book again!

Stayed in January 2024

The bed was really hard and took us both a little while to get used to. Also, weirdly the shower curtain in the bath “clings” to you while you’re in it.

The staff were wonderfully helpful, the food was great, and the location was perfect. It’s right next to where the old mill was, and the sound of water was a pleasant surprise - very relaxing. We would definitely stay again.

Stayed in December 2023

small rooms and not quite exactly what I had expected

very pleasant and responsive staff

Stayed in December 2023