Millbay Road, Plymouth, PL1 3LD, United Kingdom
#14 of 26 hotels in Plymouth
Guests' ChoiceBased on 2806 hotel reviews
8.0Cleanliness
8.7
Comfort
8.5
Location
8.9
Facilities
8.3
Staff
9.1
Value for money
8.0
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Farrah
United KingdomI’ve stayed here a few times only live in Tavistock but prefer to stay when we go to the theatre. We were very disappointed with our room after seeing the pictures of room type. Ours was nothing like the pictures. I would be cautious re booking now.
Location was perfect staff very friendly
Stayed in April 2024
Reviewed: April 19, 2024
Sadie
United KingdomThere was nothing I didn’t like, but the car park was a bit tight for larger vehicles to manoeuvre around and park.
Great location - shops, theatre, pavilions, bars etc Good size room - clean and comfortable Friendly happy staff Pool sauna and steam room
Stayed in April 2024
Reviewed: April 16, 2024
Holtom
United KingdomFridge for bottled water
Very nice
Stayed in April 2024
Reviewed: April 16, 2024
Deborah
United KingdomExtra Pillows
Room was comfortable and clean
Stayed in April 2024
Reviewed: April 16, 2024
James
United KingdomShower was cold. Reception aware.
Location Very close to venue friendly staff
Stayed in April 2024
Reviewed: April 10, 2024
Elizabeth
United KingdomGood size comfortable bedroom and bathroom
Stayed in April 2024
Reviewed: April 8, 2024
Thomas
United KingdomToilet seat bit wonky? Not much tbh
Clean, modern, nice generally!
Stayed in April 2024
Reviewed: April 7, 2024
Christinr
United KingdomNoisy outside during the night. Bathroom sparce. Swimming pool closed.
Breakfast good. Staff friendly and helpful.
Stayed in April 2024
Reviewed: April 7, 2024
Claire
United KingdomThe window was single glazed and didn't shut entirely so was a little noisey, but didn't disturb us too much.
The bed was comfy, the room was really big, good shower.
Stayed in April 2024
Reviewed: April 7, 2024
Shirley
United KingdomDecor a little tired in places, but the service made up for it.
It was an excellent location close to Pavillions for Concert The food was really good at Steve's Bistro, advise you book. Breakfast excellent. Staff friendly and very helpful. Would definitely stay again.
Stayed in April 2024
Reviewed: April 7, 2024
Paul
United KingdomThe hotel is looking a little tired. Decoration isn't too bad but the fittings are a bit tatty and cheap. It lets it down and your hard working staff....it reflects unfairly upon them.
Staff were amazing all the way through the hotel and at all services within the hotel.....thet are a real credit to you. The food was also very good. Great breakfast.
Stayed in March 2024
Reviewed: April 7, 2024
Debra
United KingdomNothing all was good.
Room only as on a quick visit, location excellent for what we needed. Didn't use facilities but were there if needed.
Stayed in April 2024
Reviewed: April 6, 2024
Collins
United Kingdom1. Nearly all Plymouth's attractions were within a 15 minue walk. 2. Excellent pool. 3. Handy to local buses for trips further afield.
Stayed in April 2024
Reviewed: April 6, 2024
Lorraine
IrelandSwimming pool
Loved my stay they were 5 of us who all booked individual rooms.
Stayed in April 2024
Reviewed: April 5, 2024
Lisa
United KingdomOur room was very warm, there was a fan in the room though but not ideal to leave it on all night
Great size family room, nice breakfast
Stayed in April 2024
Reviewed: April 4, 2024
Jane
United KingdomThe size of the standard bed seemed a little small compared to our double at home? But we still slept well.
Staff were very friendly & helpful on arrival. Perfect location for our needs. More parking available than we thought so we were happy to get a space.
Stayed in March 2024
Reviewed: April 1, 2024
Laurie
United KingdomShortage of reception/bar staff in the evening. No fridge in room. Sink in room and small shower cubicle
Comfortable and good location.
Stayed in March 2024
Reviewed: March 31, 2024
Michael
United KingdomVery enjoyable short stay.
Stayed in March 2024
Reviewed: March 28, 2024
Daniel
United KingdomNothing
Location
Stayed in March 2024
Reviewed: March 27, 2024
Stephen
United KingdomSuper friendly and helpful staff
Stayed in March 2024
Reviewed: March 25, 2024
Daniel
United KingdomOnly criticism would be the lack of jacuzzi in the health suite
The property was ideally situated walking distance to most attractions. The staff were all really friendly
Stayed in March 2024
Reviewed: March 22, 2024
James
United KingdomStairs to our room. Have stayed many times with a better room
Excellent
Stayed in March 2024
Reviewed: March 21, 2024
Judith
United KingdomQuite tricky to get into car park around one way system if arriving by car.
Great for show at Plymouth Pavillions. Right nextdoor to venue.
Stayed in February 2024
Reviewed: March 17, 2024
Katrina
United KingdomAlthough very clean, the hotel furnishings are a little dated and could do with a refresh. My room was tidied by housekeeping, but my bedding was not changed despite having spilt something on them.
Staff were friendly and helpful from check-in through to check-out whenever I had a question. Room was well appointed, comfortable and at a very reasonable rate. Location of hotel was great, with walkable access to the tourist areas, city centre and eateries.
Stayed in March 2024
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