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Swan Road, Harrogate, HG1 2SR, United Kingdom
23 February 2016
눇we stayed 19/20th feb 2016 in the Agatha Christie room , the room was very large , clean, the problem was the bed, the left hand side of the bed had a slope ,so you had to pull your self up then there was a huge lump in the middle of the bed. the right hand side of the bed was fine . we did ask if anything could be done , meaning mattress changed, but was told no I had hardly any sleep for 2 nights this was surpose to be a catch up on rest..there was small bits of black fluff over the sheet impossible to miss when bed was made. or know I am thinking was it remade, and was this not of someones pj"s . breakfast asked 4 people if milk could be refilled for cereal at the end a lady who greeted guest did it but was not pleased , by this time there was at least 10 people waiting for milk.the cooked breakfast was that poor we did not have it the second day even though it was paid for. and bought it out. we paid separate for evening meal ,because are friends had it inc in there package,,we was told no rib eye the only meat left was pork,2 small pots of veg came for 4 people,we asked if we could have some more veg,the waiter said he would have to ask chef, making us feel awkward,he did bring another pot but slammed it down and said nothing, what does a little extra veg cost considering it was very minimum size portions at a high price, it put our friend of and he did not want to eat his meal.none of us bought a dessert , the meal was ruined. quility was ok but would recommend not to have an evening meal there .the hotel had no draught beer smooth during are whole stay,while this seems petty my husband does not drink anything eles , and they had the pump lit up on the bar .on departure my friends where given a bill for£107.
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