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Station Road, Hook, RG27 9HS, United Kingdom
29 December 2015
29 December 2015
눉Greeted by a grumpy man on reception, on arrival he was busy clicking away on a calculator and didnt even lift his head for a good minute (seems alot longer when your waiting) to even acknowledge my presence, Two dogs sleeping on chairs in reception with a very strong odur of dog!! Not what I expect from a Hotel. Breakfast in the morning wasn't much better. Staff stood chating at the bar and again I was disturbing them and an inconvenience!!....... Wasn't shown to a table so I looked for a table for two and sat down only to be told that I couldn't sit there and I would need to move. Breakfast arrived after a very long wait, I did wonder if the pig needed to be caught first......unless..... I was just an ioncovenience to the chef as well?? One member of staff even went outside for a cigarette in full view of patrons taking breakfast and returned to duties without washing her hands!! Will I stay again.. NO. First impressions are key, Its quiet obviously a managed house and it wouldn't have mattered to him or his staff if I had stayed or not ............. If you dont want the job move over and let someone else have it!! Remember. FIRST IMPRESSIONS COUNT!
눇Nothing not even the small breakfast!!
24 December 2015
눇All of it
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