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Queens Promenade, Blackpool, FY2 9SJ, United Kingdom
19 July 2016
눉We had a family room as we have a 2 year old. Site said there was a futon which we planned to use for our toddler when we got there is was bunk beds so had to put mattress on floor. There was no hot water and we had to phone down and an hour later we had some!! Beds were very uncomfortable, could feel the springs. You had to sit on the bed to watch TV and if you lay down you would end up with neck ache. Layout wasn't great! We tried to speak to the lady on the desk but she didn't care. We were going to book an extra night but didn't in the end as we were not happy at all.
눇Breakfast was good, good selection and very clean and tidy
18 July 2016
눉The whole place needs a refurbish and update only one old lift is not good. the bathroom and shower were out dated.
눇NOTHING except the staff were helpful and friendly.
19 July 2016
눉Advertised car parking is not sufficient for the number of rooms/size of the hotel. I found it mpossible to get parked in the hotel.This is a vastly overpriced grubby faded dump of a hotel. There was a filthy bucket in the corridor outside my room catching water from a hole in the ceiling, parts of which they hadn't even bothered to hoover up.. Small very very basic double room with a a somewhat small double bed. The plug sockets along one wall didn't work so the kettle had to be plugged in on the floor next to the door. All in all a horrible experience staying here. In addition, check in is 3pm and check out is 10am!!! Later and earlier check in check out's signifies corporate greed as the hotel/corporation cuts back on the staff they employ to service the rooms. This hiotel I wouldn't value for anything. It's awful.
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