Toll Bridge Rd, Batheaston, Bath, BA1 7DE, United Kingdom
#36 of 42 hotels in Bath
Guests' ChoiceBased on 1458 hotel reviews
7.8Cleanliness
8.3
Comfort
8.2
Location
8.6
Facilities
7.8
Staff
9.0
Value for money
7.8
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 23, 2024
Tunde
United KingdomMisleading pictures on booking, the basic double bedroom is in a separate building - Motel like. Old tired shabby scratched pine furniture. Curtains hanging off the rail. Due to the size of the tiny room kept bumping into the surroundings. Carpets worn out. I would not return here as there are much higher quality rooms are available for similar price in the outskirt area of Bath.
The basic double bedroom was affordable ( out of season) despite being in a motel like external building. The bed was clean and comfortable. Easy access to town.
Stayed in March 2024
Reviewed: April 21, 2024
Claire
United KingdomRestaurant was really cold and rooms a bit small
Friendly staff lovely quaint
Stayed in April 2024
Reviewed: April 20, 2024
Fionna
CanadaThere wasn't much to not like, going up the stairs was a bit difficult for older people but obviously its an older building and was built this way so it wasn't a problem
First class breakfast...obviously an excellent chef in residence...very clean and comfortable. Had a mini fridge which was very helpful
Stayed in April 2024
Reviewed: April 19, 2024
Elaine
United KingdomGood location for easy bus travel into City
Stayed in April 2024
Reviewed: April 19, 2024
Nicholas
United KingdomThe room was a bit small to be called a twin room. The drinks at the restaurant was a bit limited. A good hand pulled beer would have been appreciated.
Staff were very welcoming and had given us a quiet room as requested with good view over river. Good shower. The restaurant was very accommodating and the lady waitress / bar lady deserves commendation for her lovely restrained manner. Food was very good although we had quite a long wait.
Stayed in April 2024
Reviewed: April 18, 2024
Jade
United KingdomShower (It would go cold quickly and shower head would fall down) Entrance of the door was stiff.
Comfortable bed
Stayed in April 2024
Reviewed: April 17, 2024
Charles
United KingdomCar park can be tight if full with cars and you need to park
Friendly staff Location Nice area Good wifi
Stayed in April 2024
Reviewed: April 16, 2024
Chloe
United KingdomParking would have been a struggle with a larger car as the spaces are quite small. However I was able to find a space each night during my stay.
Comfortable, quiet, and very nice for the price.
Stayed in April 2024
Reviewed: April 16, 2024
Russ
United KingdomBreakfast was excellent. Convenient bus stop just down the road so we could easily get into the city centre.
Stayed in April 2024
Reviewed: April 15, 2024
Laura
ArgentinaA beautiful hotel with an old mill by the Avon River.
Stayed in March 2024
Reviewed: April 15, 2024
Fiona
United KingdomLocation near water and walks. V v near party I was in Bath for. Able to park car albeit with a small £10 fee for whole 2day stay
Friendly helpful staff. Clean facilities. Fairly basic but what I expected for the price.
Stayed in April 2024
Reviewed: April 15, 2024
Sarah
United KingdomNothing really.
Lovely location. Loved the mill wheel. Ellie was one of the nicest and friendly receptionist we seen. She was polite and chatty and made you feel very welcome. She’s a credit to the Old Mill.
Stayed in April 2024
Reviewed: April 14, 2024
Kim
AustraliaWe were interested in the history of the Old Mill but no one could tell us. Would be nice if they had some sort of information available.
Beautiful location, large room and everything we needed. Very comfortable and the staff were very helpful.
Stayed in April 2024
Reviewed: April 13, 2024
Philip
United KingdomLodge is very basic
Stayed in March 2024
Reviewed: April 13, 2024
Ben
United KingdomThe shower ceiling was a bit low.
Beautiful location. The staff were lovely. Great food in the restaurant.
Stayed in April 2024
Reviewed: April 12, 2024
Stuart
United KingdomThat their wasn't a good food choice, only a Italian restaurant.
Comfortable bed, nice and quiet. Would stay again.
Stayed in March 2024
Reviewed: April 6, 2024
Helen
United KingdomLocation was great. Easy to catch a bus into the city of Bath. Lovely location with great views from the room looking over the river.
Stayed in April 2024
Reviewed: April 3, 2024
Stuart
United KingdomI wasn't told about the additional £10 parking fee until I checked in.
Friendly staff, easy check-in process, good location, room was comfortable clean and warm.
Stayed in April 2024
Reviewed: April 3, 2024
Deborah
United KingdomClean and modern beds very comfortable
Stayed in April 2024
Reviewed: April 3, 2024
Robert
United KingdomThere was no lift and the stairs were a little high for my small wife.
There was no soap at the wash hand basin. The receptionist came to have a look and even he was confused as it had not been filled up.
Stayed in March 2024
Reviewed: April 2, 2024
Vahid
United KingdomFantastic location and view
Stayed in April 2024
Reviewed: March 30, 2024
Peter
United KingdomNothing
Location
Stayed in March 2024
Reviewed: March 29, 2024
Julie
United KingdomLodge rooms were a tad too small, knocked my shin on bottom of bed twi e
Ample parking,lovely breakfast &the dark haired lady in the bar/restaurant made our stay lovely. So friendly &helpful
Stayed in March 2024
Reviewed: March 29, 2024
Paul
United KingdomRoom was a bit small but adequate But the bed mattress was not comfy you could feel all the bed springs. All they need to do is purchase a good mattress topper
Nice setting on the river & good location with a 45 minute walk along the canal to the city centre Breakfast was excellent
Stayed in March 2024
New Orleans, USA
Amsterdam, Netherlands
Santa Cruz de la Sierra, Bolivia
Makarska, Croatia
Sopron, Hungary
Breitenbach am Inn, Austria
Traben-Trarbach, Germany
Itānagar, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content