1150 Century Way, Thorpe Park, Leeds, LS15 8ZB, United Kingdom
#11 of 44 hotels in Leeds
Guests' ChoiceBased on 1381 hotel reviews
8.5Cleanliness
9.1
Comfort
9.2
Location
8.7
Facilities
8.9
Staff
8.9
Value for money
7.9
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Alan
United KingdomNothing
Staff, great location, excellent food and room was decorated and prepared to a very high standard, the little touches eg, the fresh milk machine (the little cow) was superb
Stayed in April 2024
Reviewed: April 22, 2024
Abi
United KingdomFabulous facilities, amazing food, and lovely staff
Stayed in April 2024
Reviewed: April 22, 2024
Wormwell
United KingdomNa
Just an overall nice hotel
Stayed in April 2024
Reviewed: April 14, 2024
Ruth
United KingdomThe staff were kind caring and attentive We had excellent service and the training of the staff impressive It was also well staffed so we never had to wait in queues
Stayed in April 2024
Reviewed: April 14, 2024
Clair
United KingdomUnable to use spa unless you paid a supplement. It should be included if you are booking a suite. Also that you now need to pay for parking, crazy when you are staying there.
Room was lovely and breakfast fabulous
Stayed in April 2024
Reviewed: April 13, 2024
Newington-wise
United KingdomLovely hotel and amenities friendly staff good location.
Stayed in March 2024
Reviewed: April 12, 2024
Esther
United KingdomThe staff are really helpful and friendly and the hotel in general pays attention to little details (e.g. our son loved the little Easter eggs and gifts left on his bed) which made our stay feel special. The hotel is also quiet and family friendly. It was really convenient for travelling as it’s within easy reach of central Leeds and the major motorways and The Springs shopping centre is also on the doorstep. We will definitely be coming back when next in Leeds!
Stayed in March 2024
Reviewed: April 8, 2024
Fredrick
United KingdomCorridor were a bit too dark. Couldn’t take pictures as I would have liked.
It’s neat and spacious from entrance to all public amenities, spa, bar and lounge. It’s Also clean and well maintained.
Stayed in April 2024
Reviewed: April 8, 2024
Caroline
United KingdomWould have liked a sandwich to room around 11.30pm no room service available
Good sized room, comfy bed, great shower. Had a drink & some starters to share in the bar which was very nice. Very yummy cooked breakfast.
Stayed in April 2024
Reviewed: April 7, 2024
Daniel
United KingdomN/a
Everything was spot on, staff were lovely, room was clean, facilities were fantastic, just wish we’d have stayed another night
Stayed in April 2024
Reviewed: April 6, 2024
Memory
United KingdomNothing
Bed
Stayed in April 2024
Reviewed: April 3, 2024
Gilbert
United KingdomNot enough beds on poolside In a business park so clinical location.
Clean and modern hotel
Stayed in March 2024
Reviewed: April 3, 2024
Diana
United KingdomCouldn't get any treatments on those days i had booked..asked if anh cancelled treatments. They would let me know but Sunday 30th was available but we weren't there unfortunately
Loved the spacious rooms, and the use of spa facilities
Stayed in March 2024
Reviewed: April 2, 2024
Sandy
United KingdomStaff required more training. Basic things, like not bringing a spoon or sugar when purchasing coffee. Reception not knowing booking out times! Spa staff being loud in quiet rest area, and knowing about things that needed attention - but not doing anything about it. There was a terrible squeaky door leading into ‘quiet’ room. So annoying to hear every time a staff member came and shouted a clients name out. Lastly. Staff destroyed balloons that I forgot to take to the car. I literally left them for a matter of minutes. They were my property and should never have been destroyed .
Breakfast turned up 35 mins after ordering - making us rush and late on booking out.
Stayed in March 2024
Reviewed: March 28, 2024
Barr
United KingdomCouldn't stay longer!!!
Quality throughout Staff friendly Good location Food very good Additional refreshments very nice Loved the milk bottles ✅
Stayed in March 2024
Reviewed: March 26, 2024
Jane
United KingdomPrices in spa very expensive I think there needs to be better deals..
Staff are all very welcoming and nice Nice atmosphere
Stayed in March 2024
Reviewed: March 25, 2024
Sandra
United KingdomNothing..
Our go-to place when we need to unwind. On arrival we don on our fluffy robes and head to the pool. Prosecco served poolside. Food is good here. Beds are soooo comfortable. Unlimited Milk and Chilled Water on each landing with a good tea tray in the room. Good hairdryer in room, along with iron and ironing board. Staff always helpful. It's always nice to see a business retain their staff, speaks volumes. Spa girls are wonderful and again have been here a long time! Temple Spa and Caudalie in the Spa. Shopping centre and good Italian's close by! Perfect for R&R...not too pretentious but very good all the same. Excellent value for money.
Stayed in March 2024
Reviewed: March 24, 2024
Gemma
United KingdomBeautiful hotel
Stayed in March 2024
Reviewed: March 24, 2024
Richard
United KingdomNothing
Looks modern and new, very clean everywhere and the room was immaculate.
Stayed in March 2024
Reviewed: March 24, 2024
Eamon
United KingdomNothing to complain about
Staff very polite room clean carnt fault it great stay
Stayed in March 2024
Reviewed: March 23, 2024
Karen
United KingdomStaff were superb, so polite, well mannered, friendly and helpful from the moment we walked in at reception to when we left. Nothing was too much trouble and their aim seemed to be to make our stay as pleasant as possible. They all looked smart and efficient too.
Stayed in March 2024
Reviewed: March 22, 2024
Michael
United KingdomRoom, Breakfast, Spa & Staff were all excellent.
Stayed in February 2024
Reviewed: March 21, 2024
Claire
United KingdomNothing everything was perfect
Perfect breakfast
Stayed in March 2024
Reviewed: March 19, 2024
Katy
United KingdomLovely place, staff were brilliant
Stayed in March 2024
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