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  5. Reviews of Tony's House Hotel

Reviews of Tony's House Hotel 2 stars

Norfolk Square, Westminster Borough, London, W2 1RS, United Kingdom

#905 of 1,004 hotels in London

Guests' Choice

Review score

Based on 542 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.3

  • Location

    8.8

  • Facilities

    6.0

  • Staff

    8.2

  • Value for money

    6.4

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 20 March 2024

    6.0
    I did the job.
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    Room was too warm, was also on main noisy road so I couldn't open window, next door were vey loud/

    it was close to Paddington Station

    Stayed in February 2024

  • Reviewed: 15 March 2024

    7.0
    Convenient location and suited for purpose. We stated in a quadruple room it had 2 double beds and there was barely roo
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower suitable only for a small person

    Convenient

    Stayed in March 2024

  • Reviewed: 12 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed and pillows were very uncomfortable

    The location was great, next to pubs and train/metro stations. Staff were also friendly and helpful.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    6.0
    Does what it says on the tin. Would stay there again, and would recommend.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    You have to be warned that the Underground rumbles beneath you during the day, but that's part of the charm. It's completely quiet during the night, which is what matters. The 'breakfast' was the sort you'd get at a youth hostel in the 70s, so that might be a surprise to the soy-latte-&-gluten-free-biscuit set, but again, welcome to reality. Absolutely fine and for me, downright nostalgic.

    This is not a four-star hotel. You'd be an idiot to think so. However my wife and I, both in our sixties, remember a time when people didn't expect chocolate mints on their pillows. It's a two-minute walk from Paddington on a quiet street, and yes it's a bit shabby but it's clean, tidy, and the staff are lovely. Plus it's cheap. For London, very.

    Stayed in February 2024

  • Reviewed: 12 January 2024

    5.0
    OK hotel, clean, handy location. Would not be my first choice for a stay, but it did the job OK.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    Breakfast was very basic. Continental breakfast served on a plastic tray. No cutlery or plates. We had breakfast at a local cafe instead.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    5.0
    Don't fall the picturesque photos on line.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The window view showed on the advert was definitely not what we had in the basement of the building. It looked into the pipes & rubbish of other surrounding buildings. 3 double beds in 1 room???. The 'continental breakfast' was served in a plastic basket in a paper bag. Definitely did not live up to what was advertised.

    Close to the station Sheets & towles were clean.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    6.0
    Very good location, helpful staff, needs some upgrade
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights

    Shower valve system should be replaced with a modern one since it took me a couple of minutes to get the right water temperature. Beds a bit uncomfortable.

    Very good location, few minutes away from underground tube station and some restaurants nearby. Very helpful staff who immediately changed electrical kettle which was faulty and TV fixed right away.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    5.0
    Average
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Awful Drain smells coming from bathroom

    Location and balcony.

    Stayed in December 2023

  • Reviewed: 10 November 2023

    5.0
    6 out of ten stay
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Light over bed didn’t work no fan for ventilation noisy tube or train rattling windows till midnight and starting at 6:00 am

    Breakfast was good for a continental breakfast

    Stayed in November 2023

  • Reviewed: 5 November 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The size of rooms and breakfast

    The hotel was OK but could have made bit more clarity about breakfast wasn't notified about it been in your room there was 4 of us and no wear fir us all to sit and not much choice not even asked what we would like so 2 people in part could eat was allergic to some stuff and when asked for something different says didn't have

    Stayed in November 2023

  • Reviewed: 5 November 2023

    5.0
    Too expensive for what it is.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast, room size, beds, no lift.

    Well located.

    Stayed in November 2023

  • Reviewed: 12 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Noise from the trains Room was very small

    Booked at very short notice

    Stayed in October 2023

  • Reviewed: 29 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Family Room (3 Adults)
    • Stayed 3 nights

    They new answered to the call that we made before the stay, gave us room in the 4th floor and that was unfair, we had huge luggage so we were not happy enough. Moreover the wifi support was so poor. the positive side its only the location.

    Stayed in September 2023

  • Reviewed: 27 September 2023

    6.0
    The area is very nice always can get something to eat and access the tube. Just up keep tv and fridg
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Didn’t realize that there are no elevator and the room was on the top 4th floor. The tv went out the next day and no one could get it back on. The breakfast could be better. It’s just rolls, jelly butter and yogurt and if you want tea or coffee you have to use the electric kettle in your room. Also the refrigerator is not working in room #21. Needs replacing . Also to reach the reception you have to call from your cellphone the hotel number and wait for someone to answer because there’s no phone in the room and if you’re on the top floor you’re not walking all the way down to walk back up. Out of breath.

    the receptionist allowed us to check in before the time and help bring up the suitcases.. The area and closeness to the tube-Paddington is great.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    5.0
    The location of the hotel is fantastic.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights

    The room and bathroom size.

    Room was very small for 4 person, the bathroom is too small especially the shower cabinet. The carpet from entrance is very old, bad impression from entrance. The hotel should have a nice and safe room for customers when they want to leave theirs luggages after check out.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights

    We were four people in a veryyyyyyyyyyyy small room, when I say small is tiny for four people.

    Breakfast was ok, location is perfect, many restaurants around

    Stayed in September 2023

  • Reviewed: 17 September 2023

    6.0
    A budget hotel, but needs to be more budget on price
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness below standard, place needs a refurb, very dated

    Location and host was fantastic - breakfast a lovely touch. We checked in after midnight which was handy

    Stayed in September 2023

  • Reviewed: 15 September 2023

    6.0
    Overpriced for what you got. Has a dorm feel. Great location and someplace to lay your head if you’re in a bind.
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Picked this hotel as it advertised parking which it did not. Bathroom smelled, beds lumpy. Staff friendly and helpful. Super location easy to get on buses.

    Location

    Stayed in September 2023

  • Reviewed: 15 September 2023

    7.0
    Location very good , no lift available. Excellent staff and do there best to help.
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast.

    The staff & the room are clean.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    location

    Stayed in September 2023

  • Reviewed: 12 September 2023

    7.0
    Great location for a short stay. Very close to Paddington station and bus stops. Staff very friendly and professional. R
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 5 nights
    • Submitted via mobile

    Small for family of four and underground noise from the train

    Location and friendly staff

    Stayed in September 2023

  • Reviewed: 8 September 2023

    5.0
    It got me through the night
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It is nothing like the pictures. More like a hostel than a hotel. Dirty.

    It had a bed to sleep in

    Stayed in September 2023

  • Reviewed: 1 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very Cose to the Subway, and the noice from Subway was litle disturbing.

    Stayed in July 2023

  • Reviewed: 30 August 2023

    5.0
    Not too bad. It's passable. I just love the locations .
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms was not clean, the rooms don't look like the pixs.

    Location was good. All the shops around, buses and train station was close by

    Stayed in August 2023

Showing 1 – 25

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