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  5. Reviews of Hendham House

Reviews of Hendham House

3-4 Beech Mount, Harpurhey, Manchester, M9 5XS, United Kingdom

#75 of 107 B&Bs and Inns in Manchester

Guests' Choice

Review score

Based on 283 hotel reviews

6.3

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    6.8

  • Facilities

    6.8

  • Staff

    7.8

  • Value for money

    7.0

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Showing 1 – 25

  • Reviewed: 23 August 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The parking was bad. Toilet had a blockage and they didn’t want to clear it. But to be fair they gave us an en-suite room upgrade for free so didn’t complain.

    Stayed in August 2022

  • Reviewed: 10 August 2022

    7.0
    Looked for somewhere comfortable to stay for a night. Staff friendly and expectations were met.
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Small issue with one of the door mechanisms. Nothing major.

    Room was better than expected.

    Stayed in July 2022

  • Reviewed: 1 August 2022

    5.0
    OK place if u just want to have a good night's sleep after partying.
    • Leisure trip
    • People with friends
    • Quadruple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Rooms badly in need of cleaning. Lots of dust. Fluff on floor. Need painting badly. Lots of big marks and stains on the walls

    Beds nice and clean. Comfortable. Staff lovely and very welcoming. Good bus route in to city

    Stayed in July 2022

  • Reviewed: 23 July 2022

    7.0
    Good service, but they should consider to provide a basic free WiFi
    • Business trip
    • Solo traveller
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    If they would provide free Wi-fi for customer, it sounds very good.

    Good customer service.

    Stayed in July 2022

  • Reviewed: 3 July 2022

    6.0
    For what we payed was worth it.
    • Leisure trip
    • Group
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Shared bathroom, but we only stayed one night so wasn’t a problem.

    Staff was very helpful.

    Stayed in June 2022

  • Reviewed: 27 June 2022

    5.0
    Will not be retuning
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Paid £100 to be in a box room that looked nothing like the pictures. Website says £5 parking however had to pay £12 when we go there. Bed was so small my partner had to sleep with his feet off the side of the bed as he couldn’t fit in. There was damp and mould on the ceiling and holes in the walls. Pillows were so hard it felt like you were sleeping on a brick.

    Staff were very friendly and welcoming.

    Stayed in June 2022

  • Reviewed: 23 June 2022

    6.0
    Great staff nice room
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No coffee and tea facilities in room even though it showed on there site, also no small towels in the bathroom, no real set up for breakfast, the street is very rough looking and the front entrance area needs some work on it, luckily the staff and rooms were very nice. A bit worried about leaving our car out side.

    The location was good for the city centre but the area and street were pretty bad very rough looking we nearly drove away , but once we seen the room and the staff we were very surprised it’s a little hidden gem.

    Stayed in June 2022

  • Reviewed: 18 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Quadruple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    very good and friendly staff

    Stayed in June 2022

  • Reviewed: 8 June 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Door didn't lock/key/fob didn't work

    Room size

    Stayed in June 2022

  • Reviewed: 8 June 2022

    6.0
    Things didn't work and cleaner opened door without consent
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Toilet door lock didn't work The stupid cleaner let our friends into our room without our consent! She knocked and the door and said house keeping and we didn't open, obviously we were busy and our friend was also outside trying to get in and we didn't want to let them in and the stupid cleaner opened the door and let them in. We could've been naked and doing anything! Very disappointing and uncourteous

    Room size

    Stayed in June 2022

  • Reviewed: 1 June 2022

    5.0
    charged £5 for tomatoes on toast.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    They had trouble opening the door but never said anything to myself nor my daughter and I tried to come out snd the door wouldn’t open. I tried pushing the door at the same time pulling it and thank goodness it worked.

    The bathroom no was very nice

    Stayed in May 2022

  • Reviewed: 30 May 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    the heater in my room was not working abs when I complained to a staff nothing was done

    very comfortable and I love it

    Stayed in May 2022

  • Reviewed: 2 May 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Room not value for money £100. Bed sheet had two large white marks made by being washed with a tissue. Only 2 towels. No option for a glass of water. No mat for stepping out of the shower onto highly polished tiles which made it quite dangerous. Incredibly blank and unwelcoming receptionist on arrival.

    Lovely large bed with comfortable mattress. Lots of hot water in good shower

    Stayed in May 2022

  • Reviewed: 29 April 2022

    7.0
    Great value for money, well presented, basic facilities, but clean room and comfortable bed
    • Business trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night

    It is really only a personal preference, but for me, the whole building was waaaay too hot. Im sure most people like a nice warm cosy room, but I just felt every single room had the heating on full blast and it was just a bit too much for me. Also, again, nothing to do with the facilities themselves, but I found our neighbours in the rooms next door and above us to be extremely noisy. Again, not a problem for most and we were there on a Saturday night, so it can only be expected, but we were there on business and needed to get some sleep and probably chose the wrong hotel for this. It is close to Manchester city centre so this was almost certainly an oversight on our behalf. All in all the place was good, clean, comfortable, and well presented. Just a little too hot and noisy for me. I 100% would return, but would likely make sure it was not a weekend.

    The room was comfortable and better appointed than I expected. The finishings were very nice. The bed was large and comfortable and the room was a good size. We stayed down in the basement rooms and the shared shower room was shared between four rooms. Ive never really stayed anywhere with a shared bathroom and I was a bit put off at first, but here was never a time when i wanted to use the bathroom and someone else was in there. The other guests kept it nice and clean and it really wasn't a problem. There was shower gel and soap provided in the shower rooms and towels were available on request, I guess they don't put them in the rooms as standard, but there was no extra charge or anything. There were no tea and coffee making facilities in the room, but there was a communal kitchenette in the reception where you could make yourself a coffee in the morning for £1. All in all not bad at all for the money.

    Stayed in April 2022

  • Reviewed: 28 April 2022

    5.0
    Passable
    • Business trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Toilet sharing in post pandemic is bad, there was no heating system they never put it on

    Environment, and setting

    Stayed in April 2022

  • Reviewed: 24 April 2022

    7.0
    Value for money but could improve
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Room needs some basic tlc I.e holes in the wall, furniture worn, also it was extremely hot despite leaving the radiator off and the windows open.

    Friendly staff, clearly trying very hard.

    Stayed in April 2022

  • Reviewed: 24 April 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night

    The bed wasn't very confrontable and the bed linen seemed very old.

    The room was big and had an en-suit bathroom which was great

    Stayed in April 2022

  • Reviewed: 17 April 2022

    7.0
    lovely I will be back
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    the tv never had Netflix had md watching YouTube movies

    it was clean

    Stayed in April 2022

  • Reviewed: 16 April 2022

    5.0
    it was okay
    • Leisure trip
    • Group
    • Standard Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    shared bathroom

    modern

    Stayed in March 2022

  • Reviewed: 8 April 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Bedroom walls were in disrepair and the door lock was a nightmare to open.

    The staff were very friendly.

    Stayed in April 2022

  • Reviewed: 7 March 2022

    7.0
    It was more than adequate
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night

    Not sure it was value for money...I was in Hull the night before - the room was bigger, it was ensuite, it was central and included breakfast and was half the price...I know Hull isn't Manchester, but...

    The shared facilities were really clean

    Stayed in March 2022

  • Reviewed: 29 January 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The shower didn't have hot water in the night and morning. I reported it at night and nothing was done about it by morning.

    It was comfortable and clean.

    Stayed in January 2022

  • Reviewed: 24 January 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 2 nights

    the end of the bed was a wooden post. as soon as you opened the door, my knee went straight into the wooden post. Not good. There are wooden shelving over the head of the bed. Rather inconvenient if you are over 6 feet tall and want to sit up in bed with your back against the headboard. The radiator in the toilet is piping hot. One could fry an egg on the radiator. This did not help that the radiator is placed beside the toilet bowl. I burnt my arm on the radiator, trying to reach the toilet paper. It was not a major burn that needed attention. What we are very disappointed about is that we told the receptionist and nothing was done about it. Adjusting the temperature would have been the best apology.

    the room was clean. Enough space to put away folded clothing

    Stayed in January 2022

  • Reviewed: 23 January 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The radiator

    Furniture design

    Stayed in January 2022

Showing 1 – 25

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